A Better Way Wholesale Autos

Worst buying experience I have ever had purchasing a car (or really, anything). Based on other reviews, we brought the car to an outside mechanic for a check prior to purchase. Brakes needed to be repaired, (or really, anything). Based on other reviews, we brought the car to an outside mechanic for a check prior to purchase. Brakes needed to be repaired, and ABWW refused to have an outside mechanic do the work. Other reviews referenced work was never done that they claimed was completed, so on the day of pickup we requested photos of the completed work as proof before driving up to the dealership. Requests were ignored or denied for over 5 hours before proof was magically sent via photos 6 hours later. My guess is that they never did the work until pushed for proof. Other issues - -Bad reputation- the federal credit union that I am a member of refused to even work with this dealership. - Extremely unprofessional staff. I was verbally abused by the "sales" person Mya in front of multiple witnesses in the office. Mya was completely unorganized, had no paperwork prepared despite telling us she had everything ready, spoke in a very unprofessional manner and was just all around sloppy about her work. - Photos on website did not show extensive body damage to vehicle- taken far away to avoid showing damage. When we went to see the vehicle in person, they pulled it in between 2 parked cars so avoid us seeing damage walking up to the car. - Extremely long wait times. We waited 2 hours just to see the car and process the deposit. Waited over 3 hours to complete sale. No one acknowledged us sitting there. - Poor attention to customers - I watched many people come in and they were ignored when they wanted information. There is more- but please take this as a warning. If I save one person the harassment and horrible experience of buying a car at this dealership it is worth it. More

A Better Way Wholesale Autos has essentially stolen over $8,000 from me. I intended to purchase a vehicle through them in April but followed my better judgement and backed out because it had become clear I $8,000 from me. I intended to purchase a vehicle through them in April but followed my better judgement and backed out because it had become clear I was not dealing with an honest dealership. But I did it too late. I had already sent them a check from my lean holder and instead of sending it back as they had an obligation to do, THEY CASHED IT. Now I have a sizable loan I have to pay off, without the car it was even for in the first place. I will update this review if A Better Way Wholesale Autos fixes this, but until then it stays. I'll be contacting a lawyer on Monday to see what I can do if this racket of a "dealership" doesn't fix this on their own. More

The cars are disgusting, the purchase process was sketchy, and claimed they fully inspected car I had purchased. Didn’t even leave the parking lot before we heard a noise (that was not heard during t sketchy, and claimed they fully inspected car I had purchased. Didn’t even leave the parking lot before we heard a noise (that was not heard during the test drive). We brought it to the attention of our sales person (Thery), he took it back to the mechanic. He was the most honest person there. But overall, the experience was awful, and I regret buying from there. Don’t even dare put one of your dumb generic answers ABW. More

I found 32 trucks on the website so I drove there to see them they told me the web page was up to date , however they really only had approximately 6 , I asked to see two and they couldn’t find the key for them they told me the web page was up to date , however they really only had approximately 6 , I asked to see two and they couldn’t find the key for one for a while and then it was filthy and damaged , the 2nd one wasn’t even there , so after being there for an hour I walked out , most of these same trucks are STILL showing on the web , they are luring people in and then once you get there they tell you they are sold More

Worst experience. ...Never buy car from here... After paying full amount on Saturday, they delivered the car which was not clean, not washed and had ac problem. When c ...Never buy car from here... After paying full amount on Saturday, they delivered the car which was not clean, not washed and had ac problem. When complained they told me to drop the vehicle on Monday. After dropping the vehicle I was able to get the vehicle after 7 days after lot of followups...(2-3 calls daily after waiting long on the call)... Again the vehicle was delivered without cleaning and ac problem was not resolved. Next time I complained and dropped the vehicle and waited for 10 days to get the vehicle. Never buy vehicle without full inspection...Don't ever go for service or maintenance issue..they will not inspect the vehicle for 3/4 days after dropping the vehicle. Never ever buy their warranty insurance...you don't get service for what u pay. !!!!!If u end up buying then inspect every thing before paying...once u pay they will not entertain you...not even hear you and will talk rudely... You will not find anyone to complain at their office...!!! More

Horrible place I bought a Kia 2012 Sportage with 105069 miles on 8/12/21 for $15,239.26 with warranty.Not even a month later going on a trip to Niagara Falls the engine breaks I was 2 hours away from home miles on 8/12/21 for $15,239.26 with warranty.Not even a month later going on a trip to Niagara Falls the engine breaks I was 2 hours away from home had to pay for toll truck to leave the car at the nearest mechanic and Uber $200 to get back home we’ll had to wait a month to get my car fix wich was cover but $600 out of pocket for things that wasn’t cover . After that the check engine light came on $100 for diagnose and they had to fix manifold assy 11/17/21 was cover . Check engine light on again 5/4/22 took it to the dealer I purchase the car and they told me after diagnose the fuel pump module fuel pump ring and sensor needed to be change but I’ll have to leave the car till next day, that wasn’t possible because I need to go to work and when I call the Warranty they only approve 3 hours of labor so I took the car to another location in wich they did their own diagnose test and it came that the car need canister valve replaced and is not cover $450 . My car been shaking when I press the breaks took it to pep boys and some parts that supposedly was brand new when I purchased it clearly is not like the rotors I haven’t have the car a year and the breaks rotors and struts need to be changed I spoke to them and there’s nothing they can do other then fix it and charge me. When calling the dealer Jose the salesman told me you have to keep up with the car like putting gas on it !!!! The way they talk to you pathetic More

Made an appointment to purchase A vehicle. When I got there at my appointment time. I see another person going to test drive the vehicle I’m there to purchase. When I go in to say there must b When I got there at my appointment time. I see another person going to test drive the vehicle I’m there to purchase. When I go in to say there must be a mistake they said no one said I was coming and sold the vehicle. Wasted my time. Don’t waste yours. Every other poor review is 100 percent true. More

No reply about car, but after reading reviews think I’ll pass on a 90 mile ride to pick up a lemon pass on a 90 mile ride to pick up a lemon More

I contacted them by phone they said they had the Vehicle I wanted. Filled out the credit app and never heard from them. Contacted them several times by phone, text and email they never got back to me.Then t I wanted. Filled out the credit app and never heard from them. Contacted them several times by phone, text and email they never got back to me.Then they told me car was sold. Did they even have the car? Its still listed on the site. More

I reached out to the dealership several times via email, phone and text about a car I was interested in and never heard back. So after several attempts over the course of just over a week, I finally gave u phone and text about a car I was interested in and never heard back. So after several attempts over the course of just over a week, I finally gave up. Their name is correct... there's got to be a better way! I will never waste my time trying to work with them again. More