A Better Way Wholesale Autos

Had an excellent experience working with Kent. Purchased a 2014 Jetta from Better Way and he went above and beyond in getting me the vehicle. Purchased a 2014 Jetta from Better Way and he went above and beyond in getting me the vehicle. More

Liam, my salesman, went above and beyond. You have to remember that this place specializes in selling vehicles to the consumer for the lowest price possible. Any, and all issues are disclosed You have to remember that this place specializes in selling vehicles to the consumer for the lowest price possible. Any, and all issues are disclosed beforehand, and when the car is delivered, they still give you a spit shine polish and the detailing of the vehicle. The dealership is located in an industrial Park, a non-traditional setting, again to cut costs they pass on to consumers. Sales are no haggle, but then you already know what it is you were going to pay upfront with no guessing games. You can always buy an extended warranty if you are worried about the longevity of these vehicles. A place like this can’t be that bad with hundreds of people packing in there every week. I don’t think it’s for everybody and for all situations but if you are in a pinch looking for a low priced vehicle, this is a place you should keep in mind. Drove over 2 1/2 hours to buy a car here& would do again. More

I don't recommend this place I buy 2013 ford escape from there after one week the car starts making some noise the turbo charge is broken the transmission fluid is leaking in 2 months I bring the car 4 time there after one week the car starts making some noise the turbo charge is broken the transmission fluid is leaking in 2 months I bring the car 4 times and never get fixed the place is not good don't buy cars from there More

DO NOT recommend this dealer at all! ! Not happy with the sales and service. Should have trusted my instinct as soon as I walked in the door. Unprofessional, not thorough, and would not l ! Not happy with the sales and service. Should have trusted my instinct as soon as I walked in the door. Unprofessional, not thorough, and would not let us cancel after day 2 and refused to give us back our deposit stating the problem with DMV website was “Not their fault so we cannot cancel!!”. No review of car before my daughter drove it off, no 2nd key given and NOW THE CHECK ENGINE LIGHT IS ON! Steer clear of this place, not worth it! More

DO NOT BUY FROM THEM. I went to test drive the car- and it would not start. At first it seemed like a dead battery- it turned out to be an engine issue. In order to get th I went to test drive the car- and it would not start. At first it seemed like a dead battery- it turned out to be an engine issue. In order to get them to fix the engine they had me put a $1000 deposit on the car and told me since I couldn’t test drive the car it would be refundable- it was simply just to hold the car- this took several weeks. When the car was fixed I went and was not able to test drive it- was told to just take it and the deposit was non refundable. Car key fob did not work. The convertible top of car is broken- and I had the car for about 3-4 days before it started having issues. First the alternator- and then it was revealed it had cracked rims so air was leaking from tires. I got all that fixed just for it to constantly stall out about a month later. I am in NYC so I took the car to a few mechanics to see what was wrong and no one could figure out the problem. The car has a refurbished engine so the Dealerships wouldn’t even touch it. I had to take it back to ABW where they kept the car for nearly 2 months… with a constantly growing bill that nearly ended up totaling to almost $3000. I just got the car back late August / early September for it to start stalling and acting up again today. I called the dealership and they rudely informed me they don’t have a spot until December and they wouldn’t look at the car until then and when I explained that was ridiculous considering it seems related to the work they just did they made a snarky remark saying “oh yea, yours is the car no one else could fix and we put a lot of work in to!” At this point I no longer even wanted to deal with these scam artists. They should have never sold a car in this condition to begin with- and the “work” they put in that no one else could figure out was a direct result of them hob-Jobbing this car together enough for you to drive it off the lot. I know I cant legally I can’t do much but like others who have left reviews I will be reporting them to the better business bureau. I have had this car since March and have only had a few drivable months out of it- and they are kind to you until the car starts having problems… which is nearly an instant thing. More

I have sent 3 emails requesting someone to contact me about the mini Cooper. No such LUCK about the mini Cooper. No such LUCK More

Condescending is the only polite thing I can think of to say. Not sure how they can stay in business treating potential customers as if they are unworthy of their time. Oh well, everything isn’t what it use say. Not sure how they can stay in business treating potential customers as if they are unworthy of their time. Oh well, everything isn’t what it used to be….. More

My wife and I purchased a 2014 Equinox this week, and our experience here was fantastic. Being a GM technician, I had some ideas what I wanted to check out before we got there and did my own inspection of th experience here was fantastic. Being a GM technician, I had some ideas what I wanted to check out before we got there and did my own inspection of the car which, minus a couple small cosmetic items, was a fantastic condition. Our salesman, Shuaib, was fantastic; he was easy to work with, not at all pushy, and the finance department was quick and efficient. I highly recommend this dealer and would be happy to purchase here again! More

They suck. They advertise cars that are no longer available even after two calls and two emails. #882014A They advertise cars that are no longer available even after two calls and two emails. #882014A More

2 months ago I regret ever buying from them. I've been asking since I bought the car (IN NOVEMBER) to order a part for me and they still haven't. I had my oil change there recently and the perso I've been asking since I bought the car (IN NOVEMBER) to order a part for me and they still haven't. I had my oil change there recently and the person who changed my oil never screwed the splashed guard back on causing it to come almost completely off. I had to pull over on the highway and try to fix it with FISHING LINE! and then again 3-4 times, IN MY WORK CLOTHES. By the time I figured what was making a noise, I was more then half way home, which I live 35 min away. I had my husband zip tie it so It was a little safer for me. I called them immediately to talk to someone and was told someone would call me back and if I didn't hear anything to give a call on Sat, which I did. At that point I asked for the manager and was never connected. I called again, angrier and asked to speak to ANY manager, got switched to 5 different people, was told I would be connected to his voicemail, but found out he doesn't have one. I expressed how angry I was and was going to call the BBB. They said the message was going to be put his desk with my name and number, and told them if I didn't hear anything THAT DAY (6/27/22) I was contacting the BBB and he noted that on my message. NEVER GOT A CALL BACK!!!! HAD NOTHING BUT PROBLEMS FROM THEM SINCE DAY ONE, AND WAS TOLD IF I PUT MONEY DOWN, I WAS STUCK WITH THEM. TRIED TO GIVE THEM A SHOT! The seller took so long to get back to me about "having the car fixed and the right side" that He had to see if a different loan can be taken out. VERY UNPROFESSIONAL. WOULDN'T RECOMMEND TO ANYONE! More