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A Better Way Wholesale Autos

Naugatuck, CT

2.2
994 Reviews
A Better Way Wholesale Autos is a family owned and operated dealership located in Naugatuck, CT. Since 1999, we have provided top quality pre-owned vehicles at wholesale prices and superior customer service. We have grown to stock over 500 hand-picked cars, trucks and SUV's all priced thousands below current market value. Over 25,000 vehicles sold! We offer a variety of financing and extended warranty options for all credit tiers and budgets. With long-standing relationships with a lengthy list of national banks, credit unions and finance companies, our extremely high sales volume benefits you as we can provide desirable financing options that most used car dealers can't! We are a certified NAPA AutoCare Center, with ASE Certified Technicians, servicing all makes and models - foreign and domestic. Each of our vehicles undergoes a rigorous pre-delivery safety inspection to ensure it will be worry-free from the moment you pick it up. We also provide all levels of mechanical repair service on-site. From oil changes to engine and electrical issues, our experienced technicians will get your vehicle back to perfect working condition. Behind the scenes, we put many hours of work into purchasing 100+ new vehicles every week and assuring each one is priced to offer the best value available to the consumer. We take the guess-work out of your shopping experience and we can confidently say that we offer the lowest haggle-free prices and the largest selection you'll find. A Better Way Wholesale Autos regularly donates to various charities and local organizations including the Jessica Robinson Foundation, St. Jude Children's Hospital, local schools and police unions. We believe in giving back to the community that has helped us grow to become the state's highest volume pre-owned auto dealer. Visit us at 49 Raytkwich Rd. Naugatuck, CT, or call us at 203-720-5600 (866-494-2018 toll-free). We are conveniently located just minutes from Route 84 and Route 8.
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49 Raytkwich Rd

Naugatuck, CT

06770

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Showing 994 reviews

August 11, 2023

Disappointment. and with a debt of 5 years. do not buy a car there they are dishonest! More

by rodrigo.m.5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Johnny Monell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Regan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thery Sanon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steeve Francois
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ciocca
1.0
This rating includes all reviews, with more weight given to recent reviews.
J Gorb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

A Better Way Wholesale Autos responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Aug 18, 2023 -

rodrigo.m.5 responded

A year ago, you sold me a car with completely rusted suspension. At the time of the purchase, I didn't notice it, but when it rained the following week, all the rust appeared. The corners of the cabin were all rotten. After one year, the transmission broke, and it took you two months to assist me. And after you finally attended to it, it took an additional two weeks to solve the issue, but you didn't. You threw my car on the street and called the finance company to repossess it. Now I don't know where the car is, and I don't have another car to work with. What you did to me is unacceptable, and it should not be done to anyone. The right thing to do would be to provide me with a decent car because this one will need a new engine soon. To avoid fulfilling the warranty, you dumped my car on the street and called the insurance company, claiming that I abandoned the car!

August 07, 2023

I sent an email with a question to this dealer. I never heard back from them. More

by gene_rizzo
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
There was no response to my email. Ergo no contact.
Aug 13, 2023 -

A Better Way Wholesale Autos responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience with our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Gene, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 29, 2023

Very bad no resolve They don't solve car problems Bad attention when the car breaks down More

by Jose_sba_forever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pj
Aug 02, 2023 -

A Better Way Wholesale Autos responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Aug 02, 2023 -

Jose_sba_forever responded

I need my car, it's not fair that I'm paying without having used it. I don't speak English well and I don't feel that I'm being given due importance.

July 29, 2023

Ok I when to this place place to buy a car. I saw the car that I was looking for had a few issues they promised to fix before closing. Closing date not fix any of the issues, car still nasty in More

by Alex9851
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Johnny Monell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

A Better Way Wholesale Autos responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Aug 03, 2023 -

Alex9851 responded

I do not think is necessary do anything, you can't do anything now to solve the issue, the dirty nasty car i already cleaned, the noisy cheap brakes you install i will replace then soon the seat and the seat cap on the floor fix it already i am almost 2000 miles from you so nothing can be done now...

June 09, 2023

Drove over an hour to see a car when I get there it has check engine light, door ajar light. They want you to commit to buying a car before they fix it. They want the money(deposit) up front then when fi More

by valeriexpx
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Name no listed
Jun 13, 2023 -

A Better Way Wholesale Autos responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 06, 2023

When I showed up to look at a jeep a gentleman by the name of Kent handled all my questions and took the time to share information about these types of vehicles. I felt very comfortable talking with him More

by jimpelton58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kent Kuzmech
Jun 07, 2023 -

A Better Way Wholesale Autos responded

Thank you, Jim! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing A Better Way Wholesale Autos.

April 15, 2023

This place sucks don't buy there they lie about condition of the car .took it off the lot first day no brakes and then took it straight to Nissan to be told need brakes rotors leaking oil pan trans More

by Arquilflm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thery Sanon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

A Better Way Wholesale Autos responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

April 04, 2023

I just called A "Better Way", to ask about a car that I am interested in. The sales person (Sarah) didn't have a clue about how sales taxes worked for out of state buyers, and the moment I said I would be More

by daktor71
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Sarah
Apr 08, 2023 -

A Better Way Wholesale Autos responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 29, 2023

Kent was amazing! He was responsive and did everything he could to make sure I was happy. More

by Maizies_girl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kent
Mar 31, 2023 -

A Better Way Wholesale Autos responded

It's fantastic to hear that Kent provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing A Better Way Wholesale Autos!

March 16, 2023

Had an excellent experience working with Kent. Purchased a 2014 Jetta from Better Way and he went above and beyond in getting me the vehicle. More

by ajwoodend
Recommend Dealer
Yes
Employees Worked With
Kent
Mar 17, 2023 -

A Better Way Wholesale Autos responded

Thanks for your feedback on your recent visit to A Better Way Wholesale Autos. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new Jetta!