A Better Way Wholesale Autos
Naugatuck, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
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Absolute junk. Was there at least 7 hrs. Supposedly they were checking the entire car. On the way home, the radio didn’t work. 3 days later the car wouldn’t start. Was there at least 7 hrs. Supposedly they were checking the entire car. On the way home, the radio didn’t work. 3 days later the car wouldn’t start. Stay away More
Last week I wrote a review about my experience of purchasing a Jeep in March and within months I found out that it needed a new engine. When I contacted A Better Way they told me they wouldn’t compe purchasing a Jeep in March and within months I found out that it needed a new engine. When I contacted A Better Way they told me they wouldn’t compensate me at all. Earlier in the week I received an email asking for my contact information so that they can discuss with me my situation. I gave them my contact information but they have not contacted me. They are not willing to take responsibility for selling me a deficient vehicle what can be called “ a lemon.” I thought that when they asked for my number that they were going to reach an agreement with me to pay for the new engine. Having not heard back I will continue to discourage anyone from buying a vehicle at A Better Way Wholesale Auto. I don’t want anyone to lose a lot of money like I have. Steven Silver. More
Please don’t buy any car from them. On March 14,2024 I bought a 2015 Jeep Patriot with approximately 75000 miles for $10000. In less than six months I need a new engine. When I spoke On March 14,2024 I bought a 2015 Jeep Patriot with approximately 75000 miles for $10000. In less than six months I need a new engine. When I spoke to a sales representative he refused to work with me in compensation for something that they must have known about when they sold it to me. I feel totally cheated and I strongly discourage anyone from buying a car from them. Steven Silver More
Not often as a CEO would I spend my time top write a negative review but since I can't seem to get any human on the phone who isn't rude I felt compelled. Phoned yesterday for the CarFax (standard to re negative review but since I can't seem to get any human on the phone who isn't rude I felt compelled. Phoned yesterday for the CarFax (standard to request one) and Alex rudely told me that I should look it up. What exactly do sales people do if not sell and help? CarFax showed car is blue not white (advertised) and I requested he confirm color in person. 24 + hours have passed, no reply. No reply even to say he is looking into it. This morning I called at 9:32am and got Antonio but he told me he couldn't check/confirm. Then I called again and got Emanual and he couldn't confirm. Buying two cars FOR MY TWIN 16 YR OLDS BIRTHDAY and I 100% would not suggest to do business here. Alex actually said if I wanted the car I should come in person. Worst sales crew ever! More
I chose one star because it would not let me pick zero! We purchased a Jeep Wrangler from these scam artists and after only a week of driving it there was a burning smell and a weird pulling feeling coming We purchased a Jeep Wrangler from these scam artists and after only a week of driving it there was a burning smell and a weird pulling feeling coming from the front driver side brakes. We brought it back and they said the brake was "locked up" claimed they fixed it sent us on our way. We weren't even home before the problem happened again. We again brought it back and they claimed they fixed it again. Well I guess the third time is the charm because after the problem continued we brought it to another repair shop where they actually fixed it but of course it was not cheap. However, they were so concerned by what they found they immediately called us to come in. The entire underside of this car is completely rusted and rotted to the point where some parts are stuck to other parts, they called it a disaster waiting to happen and they refused to do anymore work on it. They asked if the car had been in a flood.. We called A Better Way and they said there was nothing they could do. I wish I could say that was the worst of it but it gets much worse. As I was turning a corner the tire completely snapped off the car, it had rusted through, the tow company and state police could not believe we didn't have a horrible accident. The tie rod completely failed from rust and the stabilizer bar which is very important to the safe driving in a Jeep cracked in half. Also the radiator and the water pump have had to be replaced. There is something wrong with the transmission since the car won't go above 25 mph. Apparently according to the last garage the frame is cracked and now there is something wrong with the steering. We have been told the car is not safe to drive so it sits in our driveway, no dealership will take it for trade, we tried. I would not even sell this car for fear that someone would have a terrible accident. We have two more years to pay for this xxx vehicle and of course the Lemon Law does not apply to this car. I would buy a car from an actual junkyard before buying from these guys. More
I don’t even know where to begin. I felt like the whole time we were on a hidden camera show that was to see how many things they can screw you on and at any moment someone was goin I felt like the whole time we were on a hidden camera show that was to see how many things they can screw you on and at any moment someone was going to pop out and say “gotcha”! just kidding. But unfortunately everything bad you read is all true. the attorney general has brought a law suit against them. You can read about it online. Our car is completely broken and they are incompetent on how to fix things. We got a quote from A real mechanic and they quoted us $5000 to fix everything wrong with it. Btw our car is less than 5 years old. They buy junk from auctions and sell junk. More
Completing their online financing I was pre approved for an auto never heard back left 4 texts and never heard back How do you expect to sell autos and after reading the other reviews I am glad they never c an auto never heard back left 4 texts and never heard back How do you expect to sell autos and after reading the other reviews I am glad they never called More
WORSE PLACE EVER PLEASE DO NOT GET A CAR FROM HERE THEY SELL YOU BAD CARS AND MAKE PAY FOR EVERYTHING THEY SHOULD’VE FIXED BEFORE GIVING YOU THE CAR. THEY’RE ALL xxxxxxxx SELL YOU BAD CARS AND MAKE PAY FOR EVERYTHING THEY SHOULD’VE FIXED BEFORE GIVING YOU THE CAR. THEY’RE ALL xxxxxxxx More
Scam artists avoid then at all cost they sell you messed up cars they say there's nothing wrong and it's warranty but they play you hard they won't cover you I bought a car from them worse mistake of my lif up cars they say there's nothing wrong and it's warranty but they play you hard they won't cover you I bought a car from them worse mistake of my life I bought it messed up and they said it was good nothing wrong I brought it back to them to fix the issue... they supposedly fix it but never did I brought it back again with the same problem and they said warranty won't cover it because it was low on oil... no xxx you never fixed the issue now they want me to pay them over 2000 bucks to fix it f this company More
I bought the car on Monday, and I made a big mistake, i did not check the tires too closely. I was reasured since they told me I had a 60-day guarantee. I went to a mecanic (a friend who wouldn't want to s did not check the tires too closely. I was reasured since they told me I had a 60-day guarantee. I went to a mecanic (a friend who wouldn't want to sell me anything useless), and he immediately told me I needed new front tires and a tire alignment. So I called them, they told me to come so that they could check. The same salessman told me that i had nothing to worry about and that they were good and "road legal for some time.". I insisted quite a bit, and then, they told me to come back in 10 days so that the mecanic can check the car but that they couldn't guarantee to cover the cost if they deem it road legal. There is no way that makes 30+ miles. Waste my day so that they will fight with me to not cover the cost. I tried to call them and ask them if I could send pictures to the mechanic to determine it via mail, and they were adamant, no can do. The cars are a good price, some in an ok condition but I highly adice to carefully check the car before buying it and to get a 2nd opinion right after you buy the car from another mechanic. Be prepared to fight to get them to cover the cost included in the guarantee. It's a shame because I had a mostly good experience with them up until that point. Tldr : Tires are 5 years old, original tires of the car, 58 000 miles, cracks everywhere, thread really thin, and according A Better Way, completely ok. More