
A-1 Toyota
New Haven, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Best customer service ever!!! They treat each customer as though they are the only person that needs attention. Courtesy and friendliness are a big plus. The waiting area makes peo They treat each customer as though they are the only person that needs attention. Courtesy and friendliness are a big plus. The waiting area makes people comfortable, which makes the wait go by quickly. More
KEN PERRONE KNOWS THE CUSTOMER EXPLANARION OF THE PROBLAMES All the cars are now days run by computers boards and got know which board is not working MY 2007 PRIUS AT 125000 RED TRAINGLE OF DEATH AND IT FIX All the cars are now days run by computers boards and got know which board is not working MY 2007 PRIUS AT 125000 RED TRAINGLE OF DEATH AND IT FIX UNDER WARRENTY JUST COST ME TO SEE KEN THAT'S ALL THEY TAKE CARE OF ME AS CUSTOMER Good relation with service adviser and you get the satisfaction of the service as he understand what I am talking about and he point in right direction Plus they are honest in service like recall, underwarrenty . electronics firm ware update for the computer board chips and so on More
Ralph is the best! I refuse to get my car serviced anywhere that isn't A-1 Toyota. Not only do they do a great job, but they provide excellent customer service. I usua I refuse to get my car serviced anywhere that isn't A-1 Toyota. Not only do they do a great job, but they provide excellent customer service. I usually work with Ralph from the body shop when someone hits me and I need work done on my vehicle. Recently, I was hit by someone and my right side mirror was completely knocked off. Ralph helped me and made me feel like I didn't have to worry about anything! He took care of all the annoying and tedious back and forth between insurance companies. A few months after fixing my car, I noticed my mirror malfunctioning again. There was internal damage that was not found after assessing the accident the first time. After servicing my Camery, Ralph was able to get the insurance company from the accident prior to reimburse me for what I had to put into it. Ralph, as well as the other A-1 Toyota staff, were very pleasant and I will continue to be a loyal customer as long as they remain pleasant service providers. Also, for servicing your car, go see Tariq in Services! He's great as well! More

extremely pleasant experience !!!! it is so nice to go to a dealership and not be hassled or pressured to buy. they gave us their bottom line price and they even gave us 24 hrs to think it is so nice to go to a dealership and not be hassled or pressured to buy. they gave us their bottom line price and they even gave us 24 hrs to think about it. and held it for us without a deposit. this is our 4th vehicle purchase from a1 toyota and our 3rd from same employee quincy smith. quincy is great to work with and he doesn't forget you we always call him when we want a new car. More
Totally satisfying service!!! Patrick, my salesman was awesome!!! He made the whole car buying experience enjoyable. He explained everything in detail and answered all of my questi Patrick, my salesman was awesome!!! He made the whole car buying experience enjoyable. He explained everything in detail and answered all of my questions. He made nome feel comfortable right from the beginning and listened to what I wanted in a car instead of pressuring me to buy something that I did not want. Carlos, my financial advisor, was also fantastic. The entire process was so easy. I highly recommend A 1 Toyota - 5 stars. More

Love the family feel of this dealership Well this was not my first car purchased here or the last after the overall comfort level I received. I recently had an accident with my Scion Xb and Well this was not my first car purchased here or the last after the overall comfort level I received. I recently had an accident with my Scion Xb and needed a total replacement. Working with David, Angel and Hatim, I was able to come in extremely close to my previous payments and drove out with the same style Scion that I loved. The comfort level was as if I was going to visit your best friend from high school. Now that's how a dealership should be. More
new car purchase i have been dealing with A 1 toyota for 20 years their service has always been great they have always been able to provide me with the vehicle i wante i have been dealing with A 1 toyota for 20 years their service has always been great they have always been able to provide me with the vehicle i wanted and spent time explaining all the features of the car More

Leasing a new vechile Once again, I've really enjoyed the outstanding customer service with purchasing a new vehicle. I certainly recommend this facility for people interes Once again, I've really enjoyed the outstanding customer service with purchasing a new vehicle. I certainly recommend this facility for people interested in leasing or purchasing a car. More

outstanding attention quincy was exceptional in his attention and politness. have been doing business with him for over fifteen years and will continue with my wife's and s quincy was exceptional in his attention and politness. have been doing business with him for over fifteen years and will continue with my wife's and son's car from your dealership. always deal with Quincy.. More
Buying a 2016 Rav4. Quincy Smith and his support team were phenomenal. Quincy's attention to detail regarding every aspect of the 2016 Rav4 and the buying transaction w Quincy Smith and his support team were phenomenal. Quincy's attention to detail regarding every aspect of the 2016 Rav4 and the buying transaction were outstanding. And so was Carlos., the finance person. Jane and I couldn't have asked for a more satisfying and seamless experience. A-1 will always be the only Toyota dealer for me -- and my four kids, all of whom have purchased Toyotas at A-1. More