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A-1 Toyota

New Haven, CT

4.6
1,142 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota. The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven. In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location. The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew. Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many. In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara. Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990. A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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50 Amity Road

New Haven, CT

06515

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Showing 1,142 reviews

May 26, 2016

Best customer service ever!!! They treat each customer as though they are the only person that needs attention. Courtesy and friendliness are a big plus. The waiting area makes peo More

by johnnymoswife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Perrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Buglione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Firine
May 26, 2016

KEN PERRONE KNOWS THE CUSTOMER EXPLANARION OF THE PROBLAMES All the cars are now days run by computers boards and got know which board is not working MY 2007 PRIUS AT 125000 RED TRAINGLE OF DEATH AND IT FIX More

by kencho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Perrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2016

Ralph is the best! I refuse to get my car serviced anywhere that isn't A-1 Toyota. Not only do they do a great job, but they provide excellent customer service. I usua More

by Kookeliciou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Doyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tariq Muhammed
May 23, 2016

extremely pleasant experience !!!! it is so nice to go to a dealership and not be hassled or pressured to buy. they gave us their bottom line price and they even gave us 24 hrs to think More

by Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Dos Reis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quincy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Durrani, Carlos Orozco, Chelsy Piscitelli
May 16, 2016

Totally satisfying service!!! Patrick, my salesman was awesome!!! He made the whole car buying experience enjoyable. He explained everything in detail and answered all of my questi More

by jj63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Orozco, Patrick Campbell
May 15, 2016

Love the family feel of this dealership Well this was not my first car purchased here or the last after the overall comfort level I received. I recently had an accident with my Scion Xb and More

by MrSeanTea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hatim Yousef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Ramos, David Bryce
May 14, 2016

new car purchase i have been dealing with A 1 toyota for 20 years their service has always been great they have always been able to provide me with the vehicle i wante More

by tomjack2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Taylor
May 12, 2016

Leasing a new vechile Once again, I've really enjoyed the outstanding customer service with purchasing a new vehicle. I certainly recommend this facility for people interes More

by JaneenC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quincy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Orozco, Anthony Horan
May 09, 2016

outstanding attention quincy was exceptional in his attention and politness. have been doing business with him for over fifteen years and will continue with my wife's and s More

by parsley76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quincy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2016

Buying a 2016 Rav4. Quincy Smith and his support team were phenomenal. Quincy's attention to detail regarding every aspect of the 2016 Rav4 and the buying transaction w More

by Scott22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Orozco
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