Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
A-1 Toyota
New Haven, CT
1,142 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,142 reviews
May 30, 2016
Triple Play! We just traded in three vehicles for three new Toyota's and couldn't be happier. Mohammad was awesome-friendly but not pushy and worked hard to make t We just traded in three vehicles for three new Toyota's and couldn't be happier. Mohammad was awesome-friendly but not pushy and worked hard to make the 6 hours I spent with him finding the correct cars as pleasant as possible. John worked miracles to make the numbers work despite some challenges and Carlos was very efficient, funny and made the final part of the transactions relaxed and enjoyable. We have been returning customers for over 13 years and will continue to come back. More
by Donna Marie DeMaio
Employees Worked With
John Durrani, Carlos Orozco, Mohammad Durrani
May 29, 2016
Tundra SR5 We just bought a Tundra from A-1 Toyota. John and Mohammad are very knowledgeable and professional. We are returning customers. And thanks to Carlo We just bought a Tundra from A-1 Toyota. John and Mohammad are very knowledgeable and professional. We are returning customers. And thanks to Carlos who helped us with the paper work. Thanks for a smooth transaction. More
by Nancy S
Employees Worked With
John Durrani, Carlos Orozco, Mohammad Durrani
May 28, 2016
Fantastic! We've been coming here for 15 years and are always pleased. Excellent sales team! They always work with us, as our family grew etc., to get the car th We've been coming here for 15 years and are always pleased. Excellent sales team! They always work with us, as our family grew etc., to get the car that suits our needs and are budget! More
by Becky5
Employees Worked With
May 28, 2016
Top notch Quick service, my deal was settled fast and painless. Sales girl Danielle knew what she was talking about. Finance department was painless. Best exper Quick service, my deal was settled fast and painless. Sales girl Danielle knew what she was talking about. Finance department was painless. Best experience purchasing a car. More
by Bman1584
May 28, 2016
New Vehicle Lease Luigi listened to what I wanted and was so great with everything that I needed. He helped me every step of the way to get the car! I really enjoyed th Luigi listened to what I wanted and was so great with everything that I needed. He helped me every step of the way to get the car! I really enjoyed the service and would tell anyone and everyone to get their car from A-1 Toyota! More
by Sclyne2
Employees Worked With
Angel Ramos, Luigi D'Aria
May 28, 2016
Excellent We had an excellent experience with salesperson Mitchell Burban and the entire dealership. I would highly recommend to anyone looking for a new or us We had an excellent experience with salesperson Mitchell Burban and the entire dealership. I would highly recommend to anyone looking for a new or used car. More
by anna1954
Employees Worked With
Mitchell Burban
May 28, 2016
Great working this A-1 dealership! The salesperson knew the Camry hybrid well and was able to show me the details I would need for this car. He added valuable personal experience with h The salesperson knew the Camry hybrid well and was able to show me the details I would need for this car. He added valuable personal experience with his own Toyota hybrid. I was given a little more thinking time which relieved any sense of pressure. I've used A-1 Toyota before and was excited to work with them again. More
by car searcher tc722
May 28, 2016
Easy and fast Danelle Taylor is outstanding Used the Internet to start deal I was giving Danielle Taylor she was outstanding and helpful will use her again Carlos was quick I was in an out Used the Internet to start deal I was giving Danielle Taylor she was outstanding and helpful will use her again Carlos was quick I was in an out More
by Phil25
Employees Worked With
Carlos Orozco, Danielle Taylor
May 27, 2016
Incredible customer service experience! This was a wonderful customer service experience. Our salesman, Quincy Smith, was courteous, friendly and most of all, incredibly helpful and knowled This was a wonderful customer service experience. Our salesman, Quincy Smith, was courteous, friendly and most of all, incredibly helpful and knowledgeable. He did not put pressure on us, understood that we had a difficult budget to work with and found us deals that made it all work. We cannot recommend him highly enough. Angel Ramos explained the finances to us thoroughly and completely and made sure we were comfortable with the deal and understood what we were getting into. The staff at the desk that welcomed us was courteous and helpful. We will definitely return to this dealership even though we live almost an hour away. Without a doubt, one of the best customer service experiences ever. More
by hjs-jrs
May 27, 2016
2 Prius purchases within five months - Not what I'd planned! I've probably bought at least 7 or 8 Toyotas at A-1 in New Haven in the past 26 years. Amazing experiences each and every time. My latest purchases, I've probably bought at least 7 or 8 Toyotas at A-1 in New Haven in the past 26 years. Amazing experiences each and every time. My latest purchases, however, came about after a tree fell on my "new" Prius bought in January and totaled it! Both my daughter and I escaped unharmed (but it could have been very bad!) Bought another Prius with the help of Patrick and Carlos - so glad to work with such good folks with such great understanding!! I wouldn't go anywhere else. More
by Barbara
Employees Worked With
Carlos Orozco, Patrick Campbell
