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A-1 Toyota
New Haven, CT
1,140 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,140 reviews
May 28, 2016
Fantastic! We've been coming here for 15 years and are always pleased. Excellent sales team! They always work with us, as our family grew etc., to get the car th We've been coming here for 15 years and are always pleased. Excellent sales team! They always work with us, as our family grew etc., to get the car that suits our needs and are budget! More
by Becky5
Employees Worked With
May 28, 2016
Top notch Quick service, my deal was settled fast and painless. Sales girl Danielle knew what she was talking about. Finance department was painless. Best exper Quick service, my deal was settled fast and painless. Sales girl Danielle knew what she was talking about. Finance department was painless. Best experience purchasing a car. More
by Bman1584
May 28, 2016
New Vehicle Lease Luigi listened to what I wanted and was so great with everything that I needed. He helped me every step of the way to get the car! I really enjoyed th Luigi listened to what I wanted and was so great with everything that I needed. He helped me every step of the way to get the car! I really enjoyed the service and would tell anyone and everyone to get their car from A-1 Toyota! More
by Sclyne2
Employees Worked With
Angel Ramos, Luigi D'Aria
May 28, 2016
Excellent We had an excellent experience with salesperson Mitchell Burban and the entire dealership. I would highly recommend to anyone looking for a new or us We had an excellent experience with salesperson Mitchell Burban and the entire dealership. I would highly recommend to anyone looking for a new or used car. More
by anna1954
Employees Worked With
Mitchell Burban
May 28, 2016
Great working this A-1 dealership! The salesperson knew the Camry hybrid well and was able to show me the details I would need for this car. He added valuable personal experience with h The salesperson knew the Camry hybrid well and was able to show me the details I would need for this car. He added valuable personal experience with his own Toyota hybrid. I was given a little more thinking time which relieved any sense of pressure. I've used A-1 Toyota before and was excited to work with them again. More
by car searcher tc722
May 28, 2016
Easy and fast Danelle Taylor is outstanding Used the Internet to start deal I was giving Danielle Taylor she was outstanding and helpful will use her again Carlos was quick I was in an out Used the Internet to start deal I was giving Danielle Taylor she was outstanding and helpful will use her again Carlos was quick I was in an out More
by Phil25
Employees Worked With
Carlos Orozco, Danielle Taylor
May 27, 2016
Incredible customer service experience! This was a wonderful customer service experience. Our salesman, Quincy Smith, was courteous, friendly and most of all, incredibly helpful and knowled This was a wonderful customer service experience. Our salesman, Quincy Smith, was courteous, friendly and most of all, incredibly helpful and knowledgeable. He did not put pressure on us, understood that we had a difficult budget to work with and found us deals that made it all work. We cannot recommend him highly enough. Angel Ramos explained the finances to us thoroughly and completely and made sure we were comfortable with the deal and understood what we were getting into. The staff at the desk that welcomed us was courteous and helpful. We will definitely return to this dealership even though we live almost an hour away. Without a doubt, one of the best customer service experiences ever. More
by hjs-jrs
May 27, 2016
2 Prius purchases within five months - Not what I'd planned! I've probably bought at least 7 or 8 Toyotas at A-1 in New Haven in the past 26 years. Amazing experiences each and every time. My latest purchases, I've probably bought at least 7 or 8 Toyotas at A-1 in New Haven in the past 26 years. Amazing experiences each and every time. My latest purchases, however, came about after a tree fell on my "new" Prius bought in January and totaled it! Both my daughter and I escaped unharmed (but it could have been very bad!) Bought another Prius with the help of Patrick and Carlos - so glad to work with such good folks with such great understanding!! I wouldn't go anywhere else. More
by Barbara
Employees Worked With
Carlos Orozco, Patrick Campbell
May 26, 2016
Best customer service ever!!! They treat each customer as though they are the only person that needs attention. Courtesy and friendliness are a big plus. The waiting area makes peo They treat each customer as though they are the only person that needs attention. Courtesy and friendliness are a big plus. The waiting area makes people comfortable, which makes the wait go by quickly. More
by johnnymoswife
May 26, 2016
KEN PERRONE KNOWS THE CUSTOMER EXPLANARION OF THE PROBLAMES All the cars are now days run by computers boards and got know which board is not working MY 2007 PRIUS AT 125000 RED TRAINGLE OF DEATH AND IT FIX All the cars are now days run by computers boards and got know which board is not working MY 2007 PRIUS AT 125000 RED TRAINGLE OF DEATH AND IT FIX UNDER WARRENTY JUST COST ME TO SEE KEN THAT'S ALL THEY TAKE CARE OF ME AS CUSTOMER Good relation with service adviser and you get the satisfaction of the service as he understand what I am talking about and he point in right direction Plus they are honest in service like recall, underwarrenty . electronics firm ware update for the computer board chips and so on More
by kencho
Employees Worked With
