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A-1 Toyota
New Haven, CT
1,140 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,140 reviews
June 29, 2016
Incredibly efficient I spoke with Kevin Wright about purchasing a 2013 Toyota Highlander Limited. I informed him of the parameters that I required for a vehicle. He got ba I spoke with Kevin Wright about purchasing a 2013 Toyota Highlander Limited. I informed him of the parameters that I required for a vehicle. He got back to me in less than 20 minutes after our initial conversation with the exact vehicle I wanted. I would highly recommend working with Kevin Wright. He is professional, courteous and efficient. More
by Kiml18
Employees Worked With
June 29, 2016
Great price for Camry Miss Danielle Taylor was very friendly and knowledgeable when I was talking to her about the purchase of a new Camry. I have done some researches onli Miss Danielle Taylor was very friendly and knowledgeable when I was talking to her about the purchase of a new Camry. I have done some researches online and my husband also made some visits to different dealers and made some phone calls about the price of a new Camry. I am very satisfied with A-1 Toyota's offer. This was my second purchasing experience with them and I have found out that the whole purchasing processes were very efficient and fair. Thanks. More
by jeancen
Employees Worked With
Danielle Taylor
June 28, 2016
VERY GOOD SERVICE. CUSTOMER SERVICE WAS EXCELLENT. WAS NOT CHASED AROUND THE DEALERSHIP TO SOLICIT MY BUSINESS. EVERYONE WAS COURTEOUS ESPECIALLY QUINCEY. WILL RECOMMEND CUSTOMER SERVICE WAS EXCELLENT. WAS NOT CHASED AROUND THE DEALERSHIP TO SOLICIT MY BUSINESS. EVERYONE WAS COURTEOUS ESPECIALLY QUINCEY. WILL RECOMMEND THIS DEALERSIP TO MY FRIENDS AND FAMILY. More
by RUDYM
Employees Worked With
June 28, 2016
Great buying experience This was our first time at this dealership and we felt very welcomed and not pressured. The customer service was great!! They did an awesome job in ex This was our first time at this dealership and we felt very welcomed and not pressured. The customer service was great!! They did an awesome job in explaining everything up front, no hidden fees. Very patient and personable. Would definitely do business there again and would recommend them! More
by Vega
Employees Worked With
Angel Ramos, Mitchell Burban
June 27, 2016
Overall great experience A1 Toyota came highly recommended when looking to purchase. Brenton was extremely patient and helpful through the entire ordeal and I felt he personal A1 Toyota came highly recommended when looking to purchase. Brenton was extremely patient and helpful through the entire ordeal and I felt he personally cared about me receiving the right car, price and service. He was consistent through some difficulties I encountered and really kept in contact to show that he cared about my transaction and peace of mind. Would definitely recommend. I also appreciate the work of the finance team in sealing the deal. Overall great, friendly staff all around. More
by Tiffany
June 26, 2016
Great car easy to buy Eddie is the salesperson i was helped out by he was very helpful and got me in my new car very fast with no hassle. Eddie is the salesperson i was helped out by he was very helpful and got me in my new car very fast with no hassle. More
by happyfuzzy89
Employees Worked With
June 25, 2016
Personal service and attention to details! This is my second purchase from A1 of my third Prius. Kevin was terrific- helped me go through all the new opinions so I could get exactly what I want This is my second purchase from A1 of my third Prius. Kevin was terrific- helped me go through all the new opinions so I could get exactly what I wanted. It's a beauty! Angel made the paperwork a breeze with his magic desk - had everything ready to go. More
by Toni#shinyredprius
June 25, 2016
Treated well and fairly I have bought 2 previous vehicles at this dealership, and was happy with the experience. I had service performed by their service department and was I have bought 2 previous vehicles at this dealership, and was happy with the experience. I had service performed by their service department and was always happy with the way I was treated in terms of explanations, price and quality. I was in the market for an SUV for the first time, and was considering the RAV 4 in addition to other models. I looked at other models that I liked as much as the RAV 4, but decided to purchase this vehicle, as I was given a very generous trade in for my Camry, and a very nice lease arrangement. For this reason and my past experience, I decided to make this purchase. More
by boblerm
June 25, 2016
Great service The representatives of the dealer ship werected very helpful, when providing information. They gave you what you wanted and needed and did not hassle The representatives of the dealer ship werected very helpful, when providing information. They gave you what you wanted and needed and did not hassle or harass you into making a harried decision. More
by Michelle
June 25, 2016
Outstanding Dealership In my 80 years, absolutely the best dealership for purchasing, having my car serviced and quality of the employees. I would like to say we bought our In my 80 years, absolutely the best dealership for purchasing, having my car serviced and quality of the employees. I would like to say we bought our Toyota Rav 4. last August. The ladies up front were very helpful, the salesman was incredible. The only sad thing was he passed away the week after we bought the car. .Special kudos to two individuals. Kenny Perrone handled my wife and when we bought the car in for service. .Matthew White serviced the car and was very clear and concise for everything we did. I once owned a Mercedes and never let the floor mats go. Matthew explained it was unsafe to put the Mercedes mat on top of the Toyota drivers mat. He was so right. It was very unsafe.. Most likely saved us from what could have been a serious accident. Ladies and gentlemen of A-1 Toyotas, you are the BEST OF THE BEST> Respectfully, Richard & Gloria Aronheim More
by rearonhei
