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A-1 Toyota
New Haven, CT
1,142 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,142 reviews
July 13, 2016
Outstanding Experience I usually "dread" this experience but this dealership made it easy and pleasurable from start to finish. From the price is the price, to they honor t I usually "dread" this experience but this dealership made it easy and pleasurable from start to finish. From the price is the price, to they honor their word, to the financing part it was a totally enjoyable experience. The owners have integrity in how they run their company and it shows in the way the employees interact with their customers. More
by suebee69
July 11, 2016
Another Great Experience! My wife and I have purchased cars and SUVs from Quincy and A-1 Toyota for the past ten years. Each and every experience has been smooth and easy. We r My wife and I have purchased cars and SUVs from Quincy and A-1 Toyota for the past ten years. Each and every experience has been smooth and easy. We recommend his salesmanship to all. Mustafa was very pleasant and knowledgebale in his explanation of the accessories. Carlos expedited the paperwork process in the business office, making the overall transaction easily understandable and without worry or concern. Terrific job by all! More
by Burton Vitale
July 11, 2016
Quincy Smith was most patient and helpful My husband and I enjoyed learning about all the new (and used) Camry options from Quincy, and have always appreciated the service at A1 Toyota. This My husband and I enjoyed learning about all the new (and used) Camry options from Quincy, and have always appreciated the service at A1 Toyota. This is our third car from A1, and we are looking forward to driving it for many years. More
by New Camry owner
Employees Worked With
July 09, 2016
Great people. Great experience. Awesome truck! From my initial email contact, Frank, to Mr. Quincy, wickedly cool salesman, to Carlos in finance, EVERYONE at A-1 Toyota made my purchase experience From my initial email contact, Frank, to Mr. Quincy, wickedly cool salesman, to Carlos in finance, EVERYONE at A-1 Toyota made my purchase experience easy, stress-free, and just plain fun. All purchase and dealer standards are posted and shared, openly. Thoughtful dealer perks and a relaxed, friendly atmosphere, go a long way to reassure the customer their investment is sound. And, lest I forget, the Star Trek desk is an added treat! Thanks, again, to Quincy and the rest for helping me get the truck I wanted and need. A-1 has confirmed their quality and I look forward to my regular visits. 😊 More
by Erica M
July 08, 2016
New car Mitch and Carlos worked hard so I could have my first new car within my budget. I appreciate the hard work you guys did, so happy with the results! Mitch and Carlos worked hard so I could have my first new car within my budget. I appreciate the hard work you guys did, so happy with the results! More
by Mrs. N
Employees Worked With
Carlos Orozco, Mitchell Burban
July 07, 2016
Pleasing service Kevin worked with me to get the car that I wanted to own. He explained the process in detail as I was coming off a lease, but looking to purchase a Kevin worked with me to get the car that I wanted to own. He explained the process in detail as I was coming off a lease, but looking to purchase a new car. He searched available vehicles until he found the car that I wanted. Carlos went through the paperwork at my speed. I understood all the forms and details before we were completed of the process. More
by Marty S
July 07, 2016
neew owner He was attentive and courteous, and respectful. All and all I had a great experience why purchasing the car. They worked with me whereas other dealers He was attentive and courteous, and respectful. All and all I had a great experience why purchasing the car. They worked with me whereas other dealers did not give me the time . More
by zumbabyleeanne@gmail.com
Employees Worked With
Sam Akram
July 07, 2016
Great experience, would 100% recommend it to everyone Mr. Fariz Dado Dadic is a real gentleman. his honestly, affability and patience is indescribable. would definitely give him a 12 out of 10. He is extr Mr. Fariz Dado Dadic is a real gentleman. his honestly, affability and patience is indescribable. would definitely give him a 12 out of 10. He is extremely knowledgable and 100% satisfied all the different questions that occurred to me. Mr. Hatim Yousef was also very helpful! I had the greatest experience at Toyota dealership with them both today! Saeed Memari More
by Saeed Memari
July 05, 2016
Sam was great Leased a new highlander after trading my venza in. Sam was very helpful in the whole process. We picked out the car that I liked and the whole process Leased a new highlander after trading my venza in. Sam was very helpful in the whole process. We picked out the car that I liked and the whole process was clear and smooth. Would always recommend him for a car purchase. More
by Carlton Stennett
Employees Worked With
Sam Akram
July 03, 2016
Great experience! The people we dealt with were all friendly and professional and made leasing this car very easy. I would recommend this dealership and this salesperso The people we dealt with were all friendly and professional and made leasing this car very easy. I would recommend this dealership and this salesperson to others. More
by Kathleen Pittman
Employees Worked With
Carlos Orozco, Amanda Botto
