Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
A-1 Toyota
New Haven, CT
1,142 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,142 reviews
July 20, 2016
Very professional and courteous A-I has always been a top notch organization. I have just purchased my 4th car from them. I plan on using them again. Carlos, part of the Finance team A-I has always been a top notch organization. I have just purchased my 4th car from them. I plan on using them again. Carlos, part of the Finance team, was very helpful and knowledgeable. It was a pleasure working with Mitch, my sale rep. More
by jeffrey1963
Employees Worked With
Carlos Orozco, Mitchell Burban
July 18, 2016
New Sequoia My experience as a long time customer was outstanding. This is my fourth lease through A1 and I continue to be very happy. Kevin Wright was a pleas My experience as a long time customer was outstanding. This is my fourth lease through A1 and I continue to be very happy. Kevin Wright was a pleasure to work with a d made every effort to make this experience seamless. More
by Mysequoia
July 18, 2016
17th car from A-1 This is the 17th car that we have leased or purchased from A-1 ..All our experiences have been really pleasurable....Our first lease back in 1999 was This is the 17th car that we have leased or purchased from A-1 ..All our experiences have been really pleasurable....Our first lease back in 1999 was a birthday and anniversary gift for my wife.. Since I could not drive two cars home, the salesman drove the new car and followed me home with another person following him to bring him back after the dealership had closed. Delivered as a surprise to my wife to my doorstep !!! How can we go anywhere else ????? Barbara & Al South More
by barbara & al south
July 18, 2016
Wonderful customer service! My husband and I went to the dealership just to look at the inventory of used Rav4's, but when our salesman Kevin Wright explained all of the perks th My husband and I went to the dealership just to look at the inventory of used Rav4's, but when our salesman Kevin Wright explained all of the perks that come with an A1 Toyota vehicle purchase, we knew we were getting a great deal. We bought a car that same day! More
by Carol E Galloway
Employees Worked With
July 16, 2016
David Bryce is the man!!! Excellent service, they got me the vehicle I wanted and had me out the door same day! Great experience with this place, and I absolutely love my new v Excellent service, they got me the vehicle I wanted and had me out the door same day! Great experience with this place, and I absolutely love my new vehicle! Thanks to all the staff that helped me get my certified Rav4!!! More
by SenorEsteban
Employees Worked With
Carlos Orozco, David Bryce
July 15, 2016
The best dealer arund If you wanted the best service and experience ,and need buy a car.A1 Toyota is the dealer.Amanda is very nice person she take time and never boring wh If you wanted the best service and experience ,and need buy a car.A1 Toyota is the dealer.Amanda is very nice person she take time and never boring when took to my ,she listen and help my a lot. More
by Maileco82
Employees Worked With
Amanda Botto
July 15, 2016
Still extremely satisfied! This is my fourth time working with A-1 and I'm just as happy as I was the first time I came here. Brenton Fisher and Angel Ramos continue to be gre This is my fourth time working with A-1 and I'm just as happy as I was the first time I came here. Brenton Fisher and Angel Ramos continue to be great to work with! I highly recommend coming to this dealership when you need a vehicle. You won't be sorry! More
by Jendem
July 15, 2016
Hassle Free I have never had such a positive experience in purchasing a car. Everyone was a joy to work with from the receptionists to Mitch and then closing with I have never had such a positive experience in purchasing a car. Everyone was a joy to work with from the receptionists to Mitch and then closing with Carlos. Thank you A1 Toyota. Charles and Robin Arntsen More
by Charlie Happy
July 14, 2016
Excellent experience! From the first question to us driving off the lot was an wonderful experience! Could not of asked for better service weather it was our salesman Patri From the first question to us driving off the lot was an wonderful experience! Could not of asked for better service weather it was our salesman Patrick down to finance with Paul during this transaction ! More
by Bob54
Employees Worked With
Other Employees :
Patrick Campbell
July 14, 2016
Outstanding experience This is the third car I have leased from A-1 Toyota and every time it was a great experience. My sales person this time was Eddie Oliveras, and he wa This is the third car I have leased from A-1 Toyota and every time it was a great experience. My sales person this time was Eddie Oliveras, and he was able to answer all my questions and he was completely professional and helped me through the entire phase of the leasing process making it very easy. He was very helpful right to the very end of the sale. More
by weasie921
