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A-1 Toyota
New Haven, CT
1,140 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,140 reviews
March 13, 2021
I received excellent service. Quincy Smith was friendly and efficient. I never felt that I was being tricked or taken advantage of. I would recommend! and efficient. I never felt that I was being tricked or taken advantage of. I would recommend! More
by c.dickerson82
March 06, 2021
Loved our dealer Fari Dadic, he is very helpful and kind. Everyone in this dealership is verg helpful and kind. Also their cars are amazing that is why we keep coming back. Everyone in this dealership is verg helpful and kind. Also their cars are amazing that is why we keep coming back. More
by Avisa Zeqiraj
Employees Worked With
March 02, 2021
I have bought several cars now from A1. We love working with Dado. Fair and low pressure. The pricing is what it should be. The experience is simply and the atmosphere is excellent. We bought a 2021 4Ru with Dado. Fair and low pressure. The pricing is what it should be. The experience is simply and the atmosphere is excellent. We bought a 2021 4Runner Venture and the truck is awesome - absolutely beautiful. More
by linda.john.isaacs
Employees Worked With
February 28, 2021
Great cars and great customer service! They offer excellent benefits such as free oil change, road assistant, tire service, and warranty for 7 years! I recommend it. excellent benefits such as free oil change, road assistant, tire service, and warranty for 7 years! I recommend it. More
by fatmaalgobi
February 27, 2021
Sunny and Dado greeted us as soon as we walked in the door. We bought our last car from Sunny and were very happy. This time around Dado helped us out and he was just as helpful and wonderful to deal wit door. We bought our last car from Sunny and were very happy. This time around Dado helped us out and he was just as helpful and wonderful to deal with. We got a great car at a fair price. More
by Kmccaff500
February 27, 2021
My son had a very acute problem today with his windshield wiper and was in a real pinch, as it was snowing like crazy on the highway. John in service was very responsible, mobilized the team and provided h wiper and was in a real pinch, as it was snowing like crazy on the highway. John in service was very responsible, mobilized the team and provided him with an off the charts customer experience. That is the sign of a great customer service person. I cant say more about the positive customer experience we had with John and the Service Team. Very responsive, quality job and very impressed with how handled the whole situation. Thank you John and team. More
by matt
Employees Worked With
Joe Firine
February 22, 2021
Honest. Set prices that are fair. Excellent service. Friendly helpful staff. Quincy is excellent. Eddy was excellent. This is the 4th Toyota i have purchased from them Friendly helpful staff. Quincy is excellent. Eddy was excellent. This is the 4th Toyota i have purchased from them More
by cshert
February 20, 2021
Greeted us as soon as we entered, sat us down and went through everything clearly and efficiently. We were able to drive home in new car within just a few hours. through everything clearly and efficiently. We were able to drive home in new car within just a few hours. More
by Carrie_a_healy
Employees Worked With
February 18, 2021
Superb service by Mark led me to return for a new vehicle purchase. Dado Dadic was a personable and helpful salves representative. I'd go her again without question and recommend the dealership to other purchase. Dado Dadic was a personable and helpful salves representative. I'd go her again without question and recommend the dealership to others. More
by jwc
February 14, 2021
Excellent service. Quincy was very help and knowledgeable. The only issue seemed to be too many hands getting involved with the initial purchase set up. knowledgeable. The only issue seemed to be too many hands getting involved with the initial purchase set up. More
by Frank
