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A-1 Toyota
New Haven, CT
1,140 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,140 reviews
October 15, 2016
Awesome! Always a great experience with this dealership and it's staff! My next purchase will be with them and I recommend family/friends start with them becau Always a great experience with this dealership and it's staff! My next purchase will be with them and I recommend family/friends start with them because they wouldn't want to go anywhere else. More
by TaraM
October 14, 2016
Wonderful Experience I was very scared coming in to buy my first car on my own. Amanda was the first sales person to approach me and we clicked she truly is the reason why I was very scared coming in to buy my first car on my own. Amanda was the first sales person to approach me and we clicked she truly is the reason why I got a 2017 Corolla and it rides Awesome I would truly always go to her for any advice about cars or my next purchase of a Toyota More
by Taycaar
Employees Worked With
Amanda Botto
October 08, 2016
Stress-free Experience We went to A-1 because of their inventory, and we are more than happy that we did. The entire experience, start to finish, was comfortable. Patrick wa We went to A-1 because of their inventory, and we are more than happy that we did. The entire experience, start to finish, was comfortable. Patrick was a vital part of this. We came in knowing exactly what we wanted, but we were between two brands. We never felt pressured. The way we were treated by Patrick and the rest of the staff we encountered helped to make our decision easier. We love our car and would recommend the dealership and Patrick. More
by BaaLambs
October 05, 2016
Excellent experience Very friendly, Quincy Smith was a great help and definitely would go see him again to buy another car when I am ready thank you very much Very friendly, Quincy Smith was a great help and definitely would go see him again to buy another car when I am ready thank you very much More
by SG75
October 05, 2016
Great experience Mitch made the process smooth and easy with no pressure. Carlos put it all together and helped make it work for me. Great experience, and excellent cu Mitch made the process smooth and easy with no pressure. Carlos put it all together and helped make it work for me. Great experience, and excellent customer service. More
by Gabe289
Employees Worked With
Carlos Orozco, Mitchell Burban
October 03, 2016
Excellent Service Provided By Quincy Smith I am giving Quincy a 5 stars because of his professionalism & his knowledge of the car buying process. I appreciate his assistance with the purchase. I am giving Quincy a 5 stars because of his professionalism & his knowledge of the car buying process. I appreciate his assistance with the purchase. More
by Donna Thompson
October 03, 2016
Outstanding Experience! My husband and I had such a wonderful experience buying a truck at A1 that I knew I wanted Quincy to help me buy a car as well. This was my first time My husband and I had such a wonderful experience buying a truck at A1 that I knew I wanted Quincy to help me buy a car as well. This was my first time buying a brand new car, so I was a bit nervous, but Quincy, Paul and the whole crew at A1 made it such a pleasurable experience. I am so happy that I ended up buying from them and I look forward to the long term relationship I will have bringing my car back for service. A1 has a great way of making the customer feel very comfortable, in a 'no-pressure' environment. Dealerships are not always known for being patient and friendly, but Quincy was beyond patient and extremely knowledgeable. Paul was more than helpful when it came to the financing. He helped get me exactly what I was looking for. I will definitely be recommending friends and family back to A1. Thanks!! More
by Marisa Accettullo
October 03, 2016
Amazing Coming in to a dealership to purchase my first car was scary, didn't know what to expect. From the minute I walked in I was greeted with a smile by Ti Coming in to a dealership to purchase my first car was scary, didn't know what to expect. From the minute I walked in I was greeted with a smile by Tiffany Stewart, I was introduced to Amanda Bottom who took time to listen to my needs and what was best for me and my family. She is an amazing sales consultant, she guide me through every process and never gave up on me. She handed me over to Angel Ramos in finance were again I felt like their where their to help me. He worked with me until we both came to an agreement, and purchased my car. A 1 Toyota please do not change at all your services are above expectations. Thankyou for a great experience and for your friendship. Thank you once again. Aracely P. 😊 More
by Apena162
Employees Worked With
Angel Ramos, Tiffany Stewart, Amanda Botto
October 02, 2016
see below My husband and I searched for a new car for weeks. A1 toyota truly helped us to decide on a car that we felt was right for us. Quincy Smith was pro My husband and I searched for a new car for weeks. A1 toyota truly helped us to decide on a car that we felt was right for us. Quincy Smith was professional, spoke to us as if he knew us for many years, knew exactly what we wanted in a car, he was considerate of our pocket book, and just clearly showed that he was honest and caring about the customer. We are sure we made the right decision and grateful to Quincy for his help. Myra Kramer More
by Myra and Jay Kramer
October 01, 2016
Danielle was fantastic get vehicle from her at A-1 Danielle has excellent customer service. She did a awesome job helping me find the right car. She is very smart and can't help you find any car that f Danielle has excellent customer service. She did a awesome job helping me find the right car. She is very smart and can't help you find any car that fits your need More
by Roll tide
Employees Worked With
Danielle Taylor
