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A-1 Toyota
New Haven, CT
1,140 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,140 reviews
October 28, 2016
First time buyer As a first time buyer with very little to no credit Quincy was so helpful and worked with me to try and get me a car. He went above and beyond for me As a first time buyer with very little to no credit Quincy was so helpful and worked with me to try and get me a car. He went above and beyond for me and I'm so grateful for all his help. First time buyers I recommend seeing Quincy. Highly satisfied with the customer service. More
by Hec0418
October 28, 2016
I traded in my corolla for a rav 4 I always enjoy my experience at A1 I purchased my last 2 cars through them and unfortunately also had to have my cats repaired due to accidents. Their I always enjoy my experience at A1 I purchased my last 2 cars through them and unfortunately also had to have my cats repaired due to accidents. Their customer service is on point. My only complaint is the amount of time I spent there, I arrived at 445 and didn't leave until after 730 More
by Wisdomswarrior
October 28, 2016
Just bought a FJ from them last week Go see Mohammad, great guy to deal with. Very honest, and fair. Took the time to explain everything, and no pressure at all. Carlos in financing Go see Mohammad, great guy to deal with. Very honest, and fair. Took the time to explain everything, and no pressure at all. Carlos in financing was excellent as well. Excellent experience overall. More
by a&j123
Employees Worked With
Mohammad Durrani
October 25, 2016
Very good experience at A1 Toyota I prefer the low pressure environment that results from the sales staff working mostly from a salary. Our sales rep was Quincy Smith who was polite an I prefer the low pressure environment that results from the sales staff working mostly from a salary. Our sales rep was Quincy Smith who was polite and professional as well as knowledgeable. Overall the best car-buying experience I have had. More
by none
October 25, 2016
Best car experience ever! I am very grateful that I had the pleasure of dealing with a great staff and salesperson, Mohammad Durrani. Mohammad and John Durrani were very welcom I am very grateful that I had the pleasure of dealing with a great staff and salesperson, Mohammad Durrani. Mohammad and John Durrani were very welcoming, kind, and friendly; they answered all my questions and explained everything to me. It was a wonderful experience, and with theie great assistantance I got the car I wanted! A1 Toyota made the whole experience of leasing a car fast, simple, and easy. I would definitely recommend them, and go back for my next car! Thank you. More
by Reem01
Employees Worked With
John Durrani, Carlos Orozco, Mohammad Durrani
October 24, 2016
leasing My husband and I recently leased a new Rav 4 from A1 Toyota it was a very nice experience exceptional service! Kevin Wright was wonderful! My husband and I recently leased a new Rav 4 from A1 Toyota it was a very nice experience exceptional service! Kevin Wright was wonderful! More
by lmp2
October 22, 2016
Great experience ! Very helpful David is the best men to go to. He went beyond to help me out with the situation I have. I recommend him to anyone. He the best. In the business. David is the best men to go to. He went beyond to help me out with the situation I have. I recommend him to anyone. He the best. In the business. More
by Jary21
Employees Worked With
David Bryce
October 21, 2016
Sunny was great!! I have been searching for a car for a few months now. My husband and I went to several dealerships to see my options for I was not set on a vehicle. W I have been searching for a car for a few months now. My husband and I went to several dealerships to see my options for I was not set on a vehicle. When we went to Woodbridge Toyata, we had Sunny Dhawan as our sales reprensentative and he was fantastic!! He went beyond our expectations. Sunny took the time to answer all of our questions and I never felt pressured into anything. I highly recommend Sunny. His patience, service and attitude was superb. I would rate Sunny a 10/10. I also had the pleasure of meeting and working with Carlos in finance. He was very professional and helpful. I had a wonderful experience and I will of course spread the word of the staff, dealership and lets not forget the car! More
by Basia12
Employees Worked With
Carlos Orozco, Sunny Dhawan
October 18, 2016
Absolutely Wonderful Experience I went into the dealer very nervous that I would feel pressured into something, but I couldn't have had a better experience. Patrick was waiting for m I went into the dealer very nervous that I would feel pressured into something, but I couldn't have had a better experience. Patrick was waiting for me when I arrived and went through every possible option. There was no pressure and he was as honest as ever. He helped me pick out my RAV4 and I couldn't love it any more than I do. Angel in the bank went above and beyond what I could have ever expected. He worked so hard to make sure I was in the best situation possible. I don't plan on going to any other dealerships because my first experience at A1 has been such an incredible experience. I can never thank the staff enough. More
by laurenb
Employees Worked With
Angel Ramos, Patrick Campbell
October 18, 2016
Fantastic place, great customer service This dealership was top notch. Sunny went above and beyond to make sure I purchased the Rav 4. I was most comfortable with him. He took the time to gi This dealership was top notch. Sunny went above and beyond to make sure I purchased the Rav 4. I was most comfortable with him. He took the time to give me all of my options and was never pushy. More
by qazizain
Employees Worked With
Sunny Dhawan
