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A-1 Toyota
New Haven, CT
1,142 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,142 reviews
November 22, 2016
Outstanding 1st class service Mohammad was outstanding from the very beginning until the final delivery of our 2017 Toyota Tacoma. His personality was the type of person that made Mohammad was outstanding from the very beginning until the final delivery of our 2017 Toyota Tacoma. His personality was the type of person that made you feel right at home, no pressure and went into great detail about the key features of my truck. I would recommend doing business with Mohammad and A-1 Toyota. My wife will be needing a new car in a few years and A-1 Toyota will be the dealership of choice. More
by John
Employees Worked With
Carlos Orozco, Mohammad Durrani
November 19, 2016
3rd car we bought from them We have bought 3 cars from A1 Toyota in the past 8 years. Brenton is a nice person and good salesman. Carlos was very thorough in explaining our opt We have bought 3 cars from A1 Toyota in the past 8 years. Brenton is a nice person and good salesman. Carlos was very thorough in explaining our options and never pressured us into buying add-ons. His explanations were the best we have experienced while buying a new car. Dealership is Low pressure as is Toyota in general with a decent Service Department. More
by salf
November 09, 2016
tundra pro worked with sonny and gary they were both great to deal with . sonny did not pressure me to buy anything and that made all the difference to me , thi worked with sonny and gary they were both great to deal with . sonny did not pressure me to buy anything and that made all the difference to me , this is the second truck i bought from them and would highly recommend asking for sonny More
by joseph burgarella
November 06, 2016
Great experience Quincy was awesome. He listened to what we wanted. Let us test drive numerous vehicles. Explained everything in great detail. The whole process was Quincy was awesome. He listened to what we wanted. Let us test drive numerous vehicles. Explained everything in great detail. The whole process was seamless. More
by Avalon1
Employees Worked With
November 05, 2016
Corolla 2017 Good experience thanks to Mitch and Angel for their help in every step of the process. I was looking for something good and what I got was even better Good experience thanks to Mitch and Angel for their help in every step of the process. I was looking for something good and what I got was even better. More
by Corolla2017
Employees Worked With
Angel Ramos, Mitchell Burban
November 04, 2016
New car purchase Great experience from start to finish. Mohammad was outstanding. We purchased a new Prius and Mohammad was easy going, not pushy, and helped us get Great experience from start to finish. Mohammad was outstanding. We purchased a new Prius and Mohammad was easy going, not pushy, and helped us get the right model for what we were looking for. More
by Sjf124
Employees Worked With
Mohammad Durrani
November 03, 2016
The most friendly people to deal with Kevin and Carlos were so patient. They took the time to explain everything so well that I actually don't think I had any questions. The dealership Kevin and Carlos were so patient. They took the time to explain everything so well that I actually don't think I had any questions. The dealership was so easy to get to. Kevin even stayed late for me after the dealership had closed. More
by J Smith
November 02, 2016
truck purchase Worked with Keven Wright no pressure .He was very knowledgeable and ansered all my questions. Was willing to spend all the time with me that I needed Worked with Keven Wright no pressure .He was very knowledgeable and ansered all my questions. Was willing to spend all the time with me that I needed. Thank You Keven for the help Frank More
by Frank
October 31, 2016
Excellent Customer Service Angel was excellent to work with when we were ready to sign and initial the contracts. He explained everything in full detail and we understood everyt Angel was excellent to work with when we were ready to sign and initial the contracts. He explained everything in full detail and we understood everything. Everything was broken down for us to understand were the money was going and where the numbers came from. He answered all of our questions and was extremely patient with us. More
by Cynthia Chan
Employees Worked With
Angel Ramos
October 31, 2016
Truly Blessed Prior to my visit, I had given up hope on trying to get a new car. Stepping into A1 Toyota, changed all of that. I was greeted by such wonderful staff Prior to my visit, I had given up hope on trying to get a new car. Stepping into A1 Toyota, changed all of that. I was greeted by such wonderful staff (those in the front desk as well as those walking around the sales floor). Quincy was such a exceptional salesperson and it wasn't just based on getting me the perfect car, but just the simple fact that he truly made my mom and I feel like family in such a beautiful environment. It was a pleasure to meet Mustafa and to laugh and chit chat about something else other than cars. It truly felt like sitting at a family table enjoying each other's company. Meeting Angel was no different. He made sure I left his office feeling confident about my decision and proud of what I was able to accomplish. Not only did he make sure I had some sort of peace of mind but he took the time to give my mom and I some additional advice on budgeting our finances for a better tomorrow. I am truly fortunate to have met such lovely people. More
by Neysha M Cruz
