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A-1 Toyota
New Haven, CT
1,140 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,140 reviews
February 01, 2017
Awesome experience 😊 We had the best car buying experience, our sales person, Devon, was amazing. She really helped us get our new car. I would highly recommend this group We had the best car buying experience, our sales person, Devon, was amazing. She really helped us get our new car. I would highly recommend this group of people. More
by TLC2010
Employees Worked With
Carlos Orozco, Devon Delaney
February 01, 2017
outstanding customer service I went in to A-1 Toyota looking for a lease on a 2017 RAV-4 not expecting much because of the horrible service I had at Toyota of Wallingford but I wa I went in to A-1 Toyota looking for a lease on a 2017 RAV-4 not expecting much because of the horrible service I had at Toyota of Wallingford but I was treated with white glove service by all of the employees at A-1 especially the sales woman Amanda. They treated me with respect, very courteous and understanding of my needs in a new lease. I was leasing for my wife and they were able to let me take the car over to my wife's job to show her. That was exceptional. I can't say enough about the experience I had. I was very impressed. Great coffee too More
by Rick
Employees Worked With
Angel Ramos, Amanda Botto
January 30, 2017
Do yourself a favor, ... ...if you are in the market for a new or used car, please ask for Mohammad Durrani. You will not be sorry, from beginning to the end of my purchase, I ...if you are in the market for a new or used car, please ask for Mohammad Durrani. You will not be sorry, from beginning to the end of my purchase, I've never quite fell so well taken care of as I did with Mohammad and the A1 Toyota dealership. Mohammad went out of his way to make sure that I would be completely thrilled with my new car by the time I picked it up. Words cannot express how happy I am to have dealt with you on my car buying experience, Thank you for everything, Jack More
by Jack H.
Employees Worked With
Angel Ramos, Mohammad Durrani
January 30, 2017
Remarkable Dealership Giving this dealership 5 out of 5 stars. The employees are very professional and provide the service (and beyond) to reach a the satisfactory level. E Giving this dealership 5 out of 5 stars. The employees are very professional and provide the service (and beyond) to reach a the satisfactory level. Emerson Macavinta and Paul Wright and many others, gave me a great experience in purchasing my first car. They provided explanation and a walk-through with every process, answered any questions and concerns that came to mind. I would highly recommend this dealership. They work with you More
by JLC
January 27, 2017
I didn't plan to buy a new car!!! I visited a scummy, scary used car center in Naugatuck and saw A-1 on my way home. I was still in shock and Patrick was able to help me relax and look I visited a scummy, scary used car center in Naugatuck and saw A-1 on my way home. I was still in shock and Patrick was able to help me relax and look at my options for cars. I felt no pressure and really felt he had my best interest in mind. So I did buy a brand new Yaris sedan and got a great deal. It was a pleasant and exciting learning experience. Thanks A-1 and Patrick Campbell. More
by MJ
January 25, 2017
Awesome Very professional and worked hard to achieve customer satisfaction. Dealership has always taken the time to explain everything and make sure I unders Very professional and worked hard to achieve customer satisfaction. Dealership has always taken the time to explain everything and make sure I understood what we were doing. More
by 4Runner17
Employees Worked With
Other Employees :
Angel Ramos
January 24, 2017
great experience and good patience I had my eye on a nissan rogue and I did not want a toyota. My father wanted me to expand my options and look at other cars. I am very stubborn and ha I had my eye on a nissan rogue and I did not want a toyota. My father wanted me to expand my options and look at other cars. I am very stubborn and had bad attitude with everyone at the moment. Kevin had the patience and was always very polite despite my attitude. He showed me the RAV4 and went over all the features. He was not pushy like other dealerships and push me to like a whole different car i did not want what so ever. Was a great experience. I love the patience and easy going attitude kevin brought. I absolutely love my RAV4 now and happy with my decision. More
by Pichii
January 23, 2017
Eddie Oliveras was extremely helpful and really responded to our interests and needs for leasing a new car. Also we worked with others who were absolutely great as was extremely helpful and really responded to our interests and needs for leasing a new car. Also we worked with others who were absolutely great as well. More
by AE
January 23, 2017
Camry Se 2017 Me and my husband went to trade in our RAV4 and ended up leaving with a Camry. It was the best car buying experience I've ever had. Amazing people tha Me and my husband went to trade in our RAV4 and ended up leaving with a Camry. It was the best car buying experience I've ever had. Amazing people that listen to your every want and need. I've never had such great customer service! Definitely pleased and will recommend anyone to go there and not any other dealer! Thank you Devon, Adam and Angel! Natalia&Roger :) More
by Nati93
Employees Worked With
Adam, manager, Angel Ramos, Devon Delaney
January 20, 2017
low ball trade in offer, Would not return deposit A-1 Toyota takes A credit card deposit [ $500 ] to hold A car you are interested in.Then they give you a LOW BALL trade in value for your trade .I re A-1 Toyota takes A credit card deposit [ $500 ] to hold A car you are interested in.Then they give you a LOW BALL trade in value for your trade .I refuse to go further on the deal and they play games on the phone trying to belittle you and treat you like a child.Then they DON'T credit my Credit card the [$500 ] DEPOSIT TO HOLD THE CAR they said was 100% refundable.Poor experience More
by unhappy
