A-1 Toyota
New Haven, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Poor service disorganized I called and left a VM for service. No one called me back. My wife called the next day and they made an appointment for the wrong day. When I got ther I called and left a VM for service. No one called me back. My wife called the next day and they made an appointment for the wrong day. When I got there they were confused and had me for a different day. Then when I came to pick up the car no one helped me for fifteen minutes and didnt know where the car was. They were very confused and kept making it sound as if I was making mistakes More
Competitive Prices, Good Customer Service, Thorough Had a great experience at A1 (for the second time). Kevin, our sales person, was very thorough with explanations about different features / packages w Had a great experience at A1 (for the second time). Kevin, our sales person, was very thorough with explanations about different features / packages without being aggressive like typical sales folks. He put the options out there for us to decide and was happy to answer questions. Very pleasant demeanor, calm, and patient. Perhaps, most importantly, he was really professional ... and we certainly appreciated that. More
Go to Hoffman Toyota I am not one to post negative reviews. However, in this case I must. Do NOT spend your time at A-1. Manager Gary dos Reis and I had been working on a I am not one to post negative reviews. However, in this case I must. Do NOT spend your time at A-1. Manager Gary dos Reis and I had been working on a deal (where the numbers were deceptive) and I wanted to get a 4Runner TRD pro. I was told by him Toyota wasn’t making them as his rep told them that. Well—I’ll save you the back and forth but it resulted in me calling corporate Toyota. They were furious and upset someone was lying to me. I ended up going to Hoffman Toyota and working with Julio Sosa and James Fappiano. Got WAY more on my trade, my 4Runner TRD pro, and a dealership that actually cares about the customer, not just their pocket. More
Great experience I bought a new Toyota Tacoma and was very pleased with my experience. There was no pressure and the truck was ready the same day. I bought a new Toyota Tacoma and was very pleased with my experience. There was no pressure and the truck was ready the same day. More
EVERY STAFF Person was.first rate as far as professionalism! Every person I encountered at A1 was helpful,polite, friendly, professional and knowledgeable. I have previously owned more than one Prius. First time Every person I encountered at A1 was helpful,polite, friendly, professional and knowledgeable. I have previously owned more than one Prius. First time experience at A1 was in April 2017. I purchased a Prius C ...first time with this model. I never felt pressured or annoyed by anyone on the staff at A1. A truly non-stressed auto buying experience. Thank you. Ms Pat Good listening skills of all staff. Much appreciated!! More
Best Car Buying Experience For the last twenty-five years, I have been buying and leasing cars for myself, friends and family from brands such as Nissan, Mazda, Subaru and Infin For the last twenty-five years, I have been buying and leasing cars for myself, friends and family from brands such as Nissan, Mazda, Subaru and Infiniti. I have never bought a Toyota. Last week, I found a 2014 Toyota Venza Limited offered for sale as a Toyota certified pre-owned vehicle at A-1 Toyota. I called A-1 Toyota and made and appointment with salesman Kevin Wright. When my wife and I met Kevin, he explained the no haggle A-1 pricing policy, showed us the dealership and service center. I had researched the Venza and was looking to try it out. Kevin took me on a long test-drive. He did not hurry me our are me to a parking lot. There was no hard sell. We were shown all the service records on the car and its' Carfax. When Kevin and I were on our test-drive, we talked about the Venza and its' features. We were out nearly thirty minutes. By the end of the test-drive, I was sold. Next, we met with the finance man, Carlos Orozco, A-1 Toyota honored the A-1 Toyota internet price that I found for this same Venza on CarGurus. We then ran purchase option numbers. The next day, my wife, Kevin and I met with finance man Angel Ramos. Angel went over the numbers to purchase the Venza. The numbers had not changed from the quote we received from Carlos the day before. The entire experiencer was enjoyable and painless. When I took delivery of the Venza it had been professionally detailed at A-1's shop. I was given 21 days of free car washes at Splash (that I'm using) and lifetime synthetic oil changes (that I will use). The certified Venza was brought up to factory specs by A-1 Toyota. There is a great deal of value buying a certified car from A-1 Toyota. I have had my Venza back twice for new floor mats and to help me in using the navigation and phone sync systems. Both work well. Each time, Kevin and the service department took the time to assist me with my new crossover. I am a tough critic when it comes to buying a car. I will not do business with several auto dealers throughout Connecticut based on past experiences with them. I give the A-1 Toyota family, sales, service and finance, my highest recommendation. If you want to buy a Toyota, this is the place to go. More
Excellent service! I purchased a certified pre owned Tacoma and could not be happier with the customer service. My salesperson, Kevin Wright, was friendly and knowledgea I purchased a certified pre owned Tacoma and could not be happier with the customer service. My salesperson, Kevin Wright, was friendly and knowledgeable about the Toyota products. Kevin offered many upgrades for my truck but there was not any pressure for a sale. I would recommend this dealership to anyone wishing to purchase a quality vehicle at the best price with the least amount of hassle. Kevin and Paul Wright were the best and made my experience worthwhile. More
Quick and friendly Mr Brice is a good salesman process was easy and didn't take long at all, I am very pleased with my 2017 Camry, I would do business with him again. Mr Brice is a good salesman process was easy and didn't take long at all, I am very pleased with my 2017 Camry, I would do business with him again. Thank you David More
Eddie and Carlos are the best! We purchased a 2017 Toyota Yaris iA this weekend at A-1 Toyota and highly recommend this dealership. Excellent customer service, extensive product kn We purchased a 2017 Toyota Yaris iA this weekend at A-1 Toyota and highly recommend this dealership. Excellent customer service, extensive product knowledge, and great financing options. Eddie and Carlos are the best! More
Great dealership My wife and I found the experience with all of the staff we dealt with very pleasing. I'v been in business for over 35 years and no how important in i My wife and I found the experience with all of the staff we dealt with very pleasing. I'v been in business for over 35 years and no how important in is to keep a good relationship with customers. We found David and Paul very pleasing to deal with. I was recommended to A-1 by a friend who has purchased a number of vehicles from you and he was absolutely correct in referring me to your dealership. Thanks Bob More