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A-1 Toyota

New Haven, CT

4.8
1,140 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota. The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven. In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location. The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew. Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many. In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara. Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990. A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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50 Amity Road

New Haven, CT

06515

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Showing 1,140 reviews

June 17, 2017

Excellent customer service Kevin Wright made the experience of purchasing a previously owned car as easy as possible. The day that I arrived to begin the search for a car, he wa More

by gratefulcustomeropatricia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2017

Great experience at A1 Toyota Kevin was very knowledgeable and friendly. I cared less about the perks of the dealership than the car itself, and at first too much time was spent ta More

by JRG
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2017

Amazing service, great people! My parents have bought their cars here for years and years. My husband and I also got our current vehicles here. The sales employees are not paid on More

by Polina W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Mazzarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mastracchio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fariz -Dado Dadic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marshall Sampietro
June 06, 2017

I bought my first car and the service was amazing Today I bought my first car and Kevi, Armando and Paul made my experience so much easier. the service was amazing. I will recommend this dealership to More

by Rongam12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Muniz
June 06, 2017

Great experience The A1 team did a great job getting us the car we wanted. Armando went out of his way to secure a good deal and Quincy did a great job getting us to t More

by DB23
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Quincy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Muniz
June 05, 2017

Amanda Botto Excellent service all around from all employees we interacted with, most centrally Ms. Botto. This is all we wish to say. Thank you to all who worked More

by Noscreename
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Mazzarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoram Estrada-Zugarazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Employee in charge of getting the car ready including installing the add-ons , Angel Ramos, Amanda Botto, Guadalupe Gonzalez
June 03, 2017

Best experience I've ever had! Quincey delivered the best experience I've ever had buying a car. I couldn't believe the time he took out of his day to sit with me and explain every More

by KristyChappell5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quincy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marshall Sampietro
June 03, 2017

Have been a satisfied customer of A-1 Toyota for 15 years. Kevin was VERY patient, considerate and helpful. His service did not end when I drove out with my new car. He continued to be responsive to all my re More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2017

very good experience, they show respect after you buy car they still treat with respect and give you all the help they can answer any question about the car show you all the ins and outs a More

by Whitey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Dos Reis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quincy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2017

Definition of amazing Customer Service!!!! I've looking for a while to purchase a vehicle and been to several dealerships, some of them not even acknowled the they had a posible new customer i More

by Edwin Gomez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Botto
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