A-1 Toyota
New Haven, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Excellent customer service Kevin Wright made the experience of purchasing a previously owned car as easy as possible. The day that I arrived to begin the search for a car, he wa Kevin Wright made the experience of purchasing a previously owned car as easy as possible. The day that I arrived to begin the search for a car, he was able to show me one that had just arrived and was everything that I was looking for. He assisted me every step of the way to complete the purchase and his knowledge and competence were outstanding but what I appreciated even more was his kindness and attention to detail: he even set the clock on the car for me the day I picked it up. I will certainly continue to do business with A-1 Toyota where I have been having my vehicles serviced for years. Thank you to Kevin Wright and everyone who helped me with this purchase! I am very grateful. Patricia H More
Great experience at A1 Toyota Kevin was very knowledgeable and friendly. I cared less about the perks of the dealership than the car itself, and at first too much time was spent ta Kevin was very knowledgeable and friendly. I cared less about the perks of the dealership than the car itself, and at first too much time was spent talking about the dealership, but when we eventually got to discussing the car and taking a test drive, it was helpful to have Kevin's knowledge of the vehicle. One good thing was that he sat with a piece of paper and wrote down my preferences, monthly budget, etc. and then presented a monthly payment that was lower than what I had indicated. In the end I decided to purchase a different make/model of car at another dealership because of preference for that vehicle but given my experience, I would definitely consider purchasing a Toyota here in the future. More
Amazing service, great people! My parents have bought their cars here for years and years. My husband and I also got our current vehicles here. The sales employees are not paid on My parents have bought their cars here for years and years. My husband and I also got our current vehicles here. The sales employees are not paid on commission - they take the time to make sure you get what you need, answer your questions and truly care about you. Amazing to work with as a first-time car buyer, especially. There's no haggling, no games. It's very straightforward and stress free. Their service department is also very efficient, friendly - also taking the time needed to make sure you understand what's happening and explaining your options. The environment is great - clean, modern - they have a wifi room, a children's area, a nice lounge. The bathrooms are clean and there's complimentary coffee. Overall, a great dealership! More
I bought my first car and the service was amazing Today I bought my first car and Kevi, Armando and Paul made my experience so much easier. the service was amazing. I will recommend this dealership to Today I bought my first car and Kevi, Armando and Paul made my experience so much easier. the service was amazing. I will recommend this dealership to everyone that's looking for a car. More
Great experience The A1 team did a great job getting us the car we wanted. Armando went out of his way to secure a good deal and Quincy did a great job getting us to t The A1 team did a great job getting us the car we wanted. Armando went out of his way to secure a good deal and Quincy did a great job getting us to the finish line. Really professional and cordial throughout. Great experience. More
Amanda Botto Excellent service all around from all employees we interacted with, most centrally Ms. Botto. This is all we wish to say. Thank you to all who worked Excellent service all around from all employees we interacted with, most centrally Ms. Botto. This is all we wish to say. Thank you to all who worked on our car. More
Best experience I've ever had! Quincey delivered the best experience I've ever had buying a car. I couldn't believe the time he took out of his day to sit with me and explain every Quincey delivered the best experience I've ever had buying a car. I couldn't believe the time he took out of his day to sit with me and explain every feature the car had to offer. I can't wait to buy my next Toyota with him! More
Have been a satisfied customer of A-1 Toyota for 15 years. Kevin was VERY patient, considerate and helpful. His service did not end when I drove out with my new car. He continued to be responsive to all my re Kevin was VERY patient, considerate and helpful. His service did not end when I drove out with my new car. He continued to be responsive to all my requests for help in understanding new features of the car I purchased. More
very good experience, they show respect after you buy car they still treat with respect and give you all the help they can answer any question about the car show you all the ins and outs a after you buy car they still treat with respect and give you all the help they can answer any question about the car show you all the ins and outs about the car (VERY NICE.) Quincy Smith Gray Dos Reis (very good men) More
Definition of amazing Customer Service!!!! I've looking for a while to purchase a vehicle and been to several dealerships, some of them not even acknowled the they had a posible new customer i I've looking for a while to purchase a vehicle and been to several dealerships, some of them not even acknowled the they had a posible new customer in front of them. The minute I walked into this dealership this young lady ( Amanda ) made me feel like I was in my living room making the transaction as smooth as possible, being in Sales myself is a great feeling that this person is there to help you and not just make a sale!!!! Every single request i had, she went above and beyond to make... Amanda you Rock!!!! More