A-1 Toyota
New Haven, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Excellent dealership It was a pleasure buying from A1 again. Quincy provides professionalism and exceptional service. I will continue to buy from Quincy and A1. I couldn’t It was a pleasure buying from A1 again. Quincy provides professionalism and exceptional service. I will continue to buy from Quincy and A1. I couldn’t ask for a better guy. I would also like to mention Mustafa for great service. Mike and Dan in service are amongst the best in the industry. If I have any problems or concerns they take care of it immediately. I highly recommend this dealership and these gentlemen!!!!! I am hard to please and they continue to do it with such ease. Thank you A1 More
Great customer service and speedy process Quincy make leasing and new car a great experience. He had consideration for my limited time and was very through in explaining the benefits of a lea Quincy make leasing and new car a great experience. He had consideration for my limited time and was very through in explaining the benefits of a lease. I would definitely recommend Quincy and the A1 Toyota family to everyone! More
Quick and painless car buying The employees I worked with including Quincy Smith for sales and Frank and Howard for finance were all great and let me buy the car the way I wanted t The employees I worked with including Quincy Smith for sales and Frank and Howard for finance were all great and let me buy the car the way I wanted to. I ended up settling on a used corolla LE, which I was able to test drive, inspect and make sure it was the car I wanted, then come back to get financing and make the purchase. They were never pushy, just made sure I knew all of the options I was getting or declining. I was very satisfied with my car buying experience at A1 toyota. More
Why I Am a Return Customer I recently returned to A-1 Toyota to end my near-end lease and negotiate a new one. I have dealt with Quincy Smith for all of my leases, and will con I recently returned to A-1 Toyota to end my near-end lease and negotiate a new one. I have dealt with Quincy Smith for all of my leases, and will continue to do so, because he is always ready to accommodate my schedule and always patient, and especially, because he is very thorough in presenting all the factors to help me make the best decision for me. I feel he is working as much for me as for A-1 Toyota! Love this dealership and Quincy! More
Another great experience at A-1 Toyota with Quincy Smith Quincy Smith was the best salesman we could have gotten to work with us. That's why we came back to him for our second Highlander eight years later. N Quincy Smith was the best salesman we could have gotten to work with us. That's why we came back to him for our second Highlander eight years later. No one else would do! He is intelligent, thoughtful, cheerful, and quick thinking with a phenomenal knowledge of the vehicles he represents. More importantly, he is extremely patient. He would cheerfully re-explain some of the intricacies of the Highlander Hybrid until he was sure we understood. He did not try to talk us into anything. Instead he gave us the information to make our own decisions. He has become a trusted friend. Everyone we met at A-1 was friendly and cordial. Frank Crisafi had responded to our internet request for a quote. When we visited we asked to speak with Quincy but that didn't keep Frank from being cordial, friendly and interested in talking any time our paths crossed. Howard Luna handled the final paperwork in an organized, efficient, smiling way that made spending a lot of money easier to accept. Even the ladies at the reception desk were delightfully friendly. We think A-1 must be a very pleasant place to work. It is certainly a pleasant place to do business. More
Great dealership The whole staff were so helpful. Made me feel like a actual person and not just another customer. I would definitely be coming here for years to com The whole staff were so helpful. Made me feel like a actual person and not just another customer. I would definitely be coming here for years to come More
Beat experience ever Quincy was the best person we have ever dealt with . He met us on his day off and was very patient with us. Found us a vehicle that matched what we Quincy was the best person we have ever dealt with . He met us on his day off and was very patient with us. Found us a vehicle that matched what we were looking for. More
Precilla Hinton I would liked to visit A-1 Toyota anytime. A-1 Toyota is the best car dealership in the wholewide world because you got friendly and nice people there I would liked to visit A-1 Toyota anytime. A-1 Toyota is the best car dealership in the wholewide world because you got friendly and nice people there. Five years ago I bought a 2012 Toyota Yaris from the car dealership and my salesperson was Eddie Oliveras, he is such a great salesperson and he knows everything about Toyota. Thank you A-1 Toyota and keep up the good work!!!!!! More
Terrific and very professional David Bryce was in every way a terrific agent, salesman, and teacher for buying and learning how to drive my new Prius. He helped me get comfortable David Bryce was in every way a terrific agent, salesman, and teacher for buying and learning how to drive my new Prius. He helped me get comfortable with both trading and buying the car. Then he took time to instruct me in the many technological features of the Prius. David is a genuinely good man, kind, smart, and professional. I will recommend others to him in a heartbeat. with great thanks, David Blight More
Excellent Experience A dealership is only as good, or bad, as its people. Been to this dealer about 7-8 times in 15 years for several new cars for our family, and have nev A dealership is only as good, or bad, as its people. Been to this dealer about 7-8 times in 15 years for several new cars for our family, and have never been disappointed. Usually you feel like a dealership's hands are in your pocket before you start. Not here. Have worked with Sales Chief Gary Dos Reis many times, and he listens to what you want and don't want. Good ears. He connected us with fairly new sales associate Amanda Botto, and we were not disappointed. Usually we would not work with a newbie. But Gary connected us with her, so he must have felt it would be a good match. She didn't pretend to know what she didn't know. Heck, she even went down the block to get me a coconut flavored coffee when we picked up the car (we had discussed coffee flavors before). Then on to the "finance guy," Carlos Orozco, who we've worked with before. He knows his trade, doesn't waste you time, and like the others LISTENS to the client. If this group were to leave, well, then its just a car dealership. Several years ago we went to a Toyota dealer in Milford and walked out after 15 minutes. Rude and arrogant people. So many dealerships, so many choices. Have had the older cars serviced there, but the problem is time. It can take about 2 hours to get an oil change. They need to take some action and get that under control. Its only 5 cans of oil and a filter. Far from Nuclear Rocket Science. Unless its a Toyota issue, I would rather go to a local place. Yes an oil change is free, but its not worth two hours of my time (and 20 minutes either way to get there and get home)...total three hours. How much wifi and coffee can you consume in three hours? Don't offer free oil changes if you're not doing the job in a cost effective way. More