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A-1 Toyota
New Haven, CT
1,140 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,140 reviews
December 29, 2017
Fantastic purchase experience This is my 3rd vehicle from A-1 Toyota. Each purchase has been nice experience and I haven't had any surprises when settling up. Mom and dad had purch This is my 3rd vehicle from A-1 Toyota. Each purchase has been nice experience and I haven't had any surprises when settling up. Mom and dad had purchased from A-1 also and we've enjoyed the sales and the service is great as well. More
by pluschenat
Employees Worked With
December 22, 2017
Very Happy New Prius Owner The overall experience was wonderful! No price haggling, great value deal and no surprises at the closing. As out of state buyer there were many loo The overall experience was wonderful! No price haggling, great value deal and no surprises at the closing. As out of state buyer there were many loops to jump through and Carlos had them all covered. Was able to register and title in PA remotely through A-1. Car was detailed and spotless when I picked it up. Quincy explained and demonstrated all the features on the car and made sure I was knowledgeable before I drove away. Couldn’t be happier and I recommend A-1 Toyota More
by Prius Primer
December 22, 2017
No nonsense dealership with clear loyalty to their custom I had a great experience with A-1 and Amanda specifically as our sales consultant. She was so enthusiastic about her job and explained the no haggle p I had a great experience with A-1 and Amanda specifically as our sales consultant. She was so enthusiastic about her job and explained the no haggle philosophy of the dealership. From start to finish it was a pleasant and straightforward experience. I will stick with them for life and will recommend them to anyone looking for a new or used car! More
by Evet2012
December 21, 2017
Good expirience Did a good job educating me on my rav4 and was able to find the right car for budget as well as for my family. Did a good job educating me on my rav4 and was able to find the right car for budget as well as for my family. More
by Carly9494
Employees Worked With
December 18, 2017
A 1 Has All Bases Covered First time visiting A-1 Toyota on Amity Road in New Haven. The facility boasts well displayed auto selections, comfortable waiting rooms, even a cafe First time visiting A-1 Toyota on Amity Road in New Haven. The facility boasts well displayed auto selections, comfortable waiting rooms, even a cafe for hungry or thirsty customers. Beyond that was a no-pressure sales and lease consultant by the name of Kevin Wright who made me feel comfortable and welcomed. His thoroughness had me considering new options. Whether or not I decide on a brand new auto this round, I know know where I can return for superlative attention and a fair deal. More
by Zenscape
Employees Worked With
December 16, 2017
The Best Finacial experiences ever I have been a Toyota customer for a few years now, and have always been satisfied with my experiences, Carlos O is an amazing person, very personable I have been a Toyota customer for a few years now, and have always been satisfied with my experiences, Carlos O is an amazing person, very personable, and has always gone the extra mile for me when It came to helping me get what I he knew I wanted and could afford! I am Blessed do have such a great person in my corner , and I’m sure other customers will Completely agree with me!!!! My sales person Sunny was the.Best. Very thorough with me on everything, kind , courteous, an amazing salesman. Together Carlos and Sunny helped me get my beautiful 2018 Camry SE. ?? More
by Camry18
December 13, 2017
VERY HELPFUL I FELT VERY COMFORTABLE AT THIS DEALERSHIP. EVERYTHING WAS EXPLAINED IN DEPTH. LOVE MY NEW RAV4; THE ONLY DISAPPOINTING THING IS THAT IT DOES NOT HAVE I FELT VERY COMFORTABLE AT THIS DEALERSHIP. EVERYTHING WAS EXPLAINED IN DEPTH. LOVE MY NEW RAV4; THE ONLY DISAPPOINTING THING IS THAT IT DOES NOT HAVE A CD PLAYER. IF I HAD REALIZED THERE WASN'T ONE I MAY NOT HAVE PURCHASED. More
by RAV4 2017
Employees Worked With
Justin Coku
December 11, 2017
New Prius prime purchase This was the best car buying experience I have ever had. Quincy was very knowledgeable about the car and was willing to spend as much time as I requir This was the best car buying experience I have ever had. Quincy was very knowledgeable about the car and was willing to spend as much time as I required to make me comfortable with the car. He gave me a complete overview of the car before I left to make sure I was an expert on my new car before I left. Quincy was very friendly and courteous and would love to buy my next car from him as well. More
by Seth Strohecker
December 06, 2017
Great expertise going above and beyond Carlos is very knowledgable and answers every question precisely. It was a comfortable experience. Other places make you feel the pressure. Pleasant e Carlos is very knowledgable and answers every question precisely. It was a comfortable experience. Other places make you feel the pressure. Pleasant experience. Highly reccomended.. More
by R. Murillo
Employees Worked With
Carlos Rodriguez
December 06, 2017
Fantastic, especially for my first car Quincy is a great associate and helped us through the entire process. He thoroughly explained everything and I gained a better understanding of the pr Quincy is a great associate and helped us through the entire process. He thoroughly explained everything and I gained a better understanding of the process and term. Overall a great experience. More
by Jbaah23
