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A-1 Toyota
New Haven, CT
1,142 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,142 reviews
September 07, 2018
2018 Toyota 4Runner Jose was outstanding. He took his time to fully understand what I was looking for. I appreciated his help. Hatim did a good job explaining the sales p Jose was outstanding. He took his time to fully understand what I was looking for. I appreciated his help. Hatim did a good job explaining the sales policy. I appreciated his knowledge of the company policies and procedures. More
by Eli9875
September 07, 2018
Aim to Help and Please the Customer My overall experience in buying RAV4 Toyota from A-1 Toyota was excellent. Kevin Wright was patient and helpful from the start to the finish of the p My overall experience in buying RAV4 Toyota from A-1 Toyota was excellent. Kevin Wright was patient and helpful from the start to the finish of the process. He found an excellent car for me, took me on a test drive, led me through the paperwork, synced my phone, set up Bluetooth, and answered all of my questions. I am delighted to know that I can return to him at any time in the future if I have more questions. Thank you, Kevin. Thank you, A-1 Toyota, New Haven. More
by nan
Employees Worked With
September 07, 2018
Quincy at A-1 Toyota was great to work with! Very good products and sales team! X O X O X O X O X O X O X O X Only opportunity for improvement was a descrepancy with an over charg Very good products and sales team! X O X O X O X O X O X O X O X Only opportunity for improvement was a descrepancy with an over charge of $95 on the extended warranty from what was discussed during the financial review. This charge was More
by Kal
September 04, 2018
A+++++ Because you guys worked together to make it all happen !!! You guys have wonderful customer service , we all laughed , had fun , and made my day. Because you guys worked together to make it all happen !!! You guys have wonderful customer service , we all laughed , had fun , and made my day. More
by DiazFamily
Employees Worked With
Carlos Orozco, Carlos Casul
September 03, 2018
Good car buying experience I really enjoyed my car buying experience. The sales employee that I had was Kevin Wright and he was extremely helpful in finding the best deal for us I really enjoyed my car buying experience. The sales employee that I had was Kevin Wright and he was extremely helpful in finding the best deal for us. He was really nice to work with and friendly to us the whole time. It was a pleasure to work with him and I would recommend him to anyone who is interested in buying a new or used car. More
by Thuv
Employees Worked With
September 03, 2018
Very happy with our lease John Murphy answered all our questions and was very friendly. Made the leasing process easy. The paperwork itself took a bit of time ( 2-3 days) but t John Murphy answered all our questions and was very friendly. Made the leasing process easy. The paperwork itself took a bit of time ( 2-3 days) but that is acceptable given the number of documents required to lease. More
by Blerta
September 01, 2018
Very good, no pressure, professional! I would definitely recommend this dealership to others. Everyone is very welcoming. Clean environment. You can see why the dealership has I would definitely recommend this dealership to others. Everyone is very welcoming. Clean environment. You can see why the dealership has been around so long with high ratings. More
by Rav42018
August 31, 2018
Best sales guy Polite, fast and friendly, very very helpful with a great and positive encouraging attitude. He’s the only reason for my purchase of a new vehicle. Polite, fast and friendly, very very helpful with a great and positive encouraging attitude. He’s the only reason for my purchase of a new vehicle. More
by Dandan
August 31, 2018
Quick easy and pleasant experience Sales person was very knowledgeable and aware of my car needs. Answered all my questions without giving a sales man type of vibe.Good management as we Sales person was very knowledgeable and aware of my car needs. Answered all my questions without giving a sales man type of vibe.Good management as well More
by Hadid
August 31, 2018
They are all very welcoming I should have gone at a time the weather wasn't rainy. I spend hours in the dealership but i am happy with my RAV4. Although, i wasn't paying much a I should have gone at a time the weather wasn't rainy. I spend hours in the dealership but i am happy with my RAV4. Although, i wasn't paying much attention with some of the features i thought i had. i still recommend this dealership. Thank you! More
by JVS12345
