A-1 Toyota
New Haven, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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My experience with A-1 Toyota was excellent especially with the sales representative, Quincy Smith, who was top flight He was knowledgeable and helpful without pushing to sell me on the car. When the pape with the sales representative, Quincy Smith, who was top flight He was knowledgeable and helpful without pushing to sell me on the car. When the paper were signing he spent over an hour goin g through the details and fielded several calls that I made after I got home with the car. At the end of the process I looked at him as a friend. More
While I ended up being unable to secure a car through A-1 after a couple months with a deposit on the books, that doesn’t at all take away from the great experience I had with them. Their pricing offered to after a couple months with a deposit on the books, that doesn’t at all take away from the great experience I had with them. Their pricing offered to me was the fairest you could hope for and Alex, the sales associate with whom I worked, was not only transparent about what to expect in the process, but treated me with dignity. He saw the problems I have had before working with A-1 and had a genuine desire to solve those problems and provide a positive outcome. He’s such a standout in a world currently packed full of deception and greed. The few times I had to call in, all of the staff was friendly and never sent me around in circles like some dealerships do. Even though I was from MD and they’re in CT, they treated me like I was from right next door. So while I did end up finding a car through another dealer, I would gladly try working with them if ever in the market for another Toyota, and would DEFINITELY recommend others giving them a shot. While they couldn’t find me a GR86, they seem to be quite good at getting SUV and some truck models in stock. Give them a try! More
Their name A1 Toyota say it all they really are the best Toyota dealership. My husband was convinced that all dealerships were the same I come from an area where the dealerships don’t care about the custome Toyota dealership. My husband was convinced that all dealerships were the same I come from an area where the dealerships don’t care about the customer and are willing to charge thousands over list, but not A! Toyota they really do have the best prices. A! must pride themselves on their extraordinary teamwork Their staff is excellent starting with Frank Crisafi who responded to my on line inquiry, Kevin Wright who was our sales Consultant, he explained the process of reserving a vehicle and how long it would take to get the Prius Prime that I wanted. True to A! Toyota’s word I was contacted by Gary that the car was in and Frank with the final price. When we arrived to finish the transaction the car was ready and Kevin was available to give me a complete and thural walk through of my new Prius. They really are the best and care about the customer. More
Kyle suck, he dodges our calls and doesn't communicate very well. We were scheduled for a visit and no one knew, and Kyle wasn't there. We noticed it's a pattern of Kyle. The car we bought, we knew nothin very well. We were scheduled for a visit and no one knew, and Kyle wasn't there. We noticed it's a pattern of Kyle. The car we bought, we knew nothing about, at least from Kyle! Thanks to YouTube! More
I hadn’t had a Toyota in years. I had switched over to Honda vehicles but wanted my Toyota Rav-4 back. I recently purchased a 2022 Rav-4 from this dealer. Our sales person Quincy Sm I had switched over to Honda vehicles but wanted my Toyota Rav-4 back. I recently purchased a 2022 Rav-4 from this dealer. Our sales person Quincy Smith was the best. No haggling and had the best rapport. Overall he was a great person who was patient and kind during the whole process. Basically everyone I dealt with was nice. I would recommend A-1 Toyota to anyone looking to purchase a vehicle. The experience is above and beyond what I expected. My husband and I were pleased that we made the right decision to switch. 😊 More
very professional, courteous, good listening, helpful. A wonderful dealership with very nice people, pleasure to interact with them A wonderful dealership with very nice people, pleasure to interact with them More
Our sales consultant was very knowledgeable and helped us make the right choice. He was even willing to come in on his day off to complete our transaction. Quincy Smith- Thank you very much! make the right choice. He was even willing to come in on his day off to complete our transaction. Quincy Smith- Thank you very much! More
All the staff at A1 is friendly and welcoming. I feel at home from the time I enter the dealership until the time I leave. This holds true every time I enter. Quincy, my sales consultant, was very I feel at home from the time I enter the dealership until the time I leave. This holds true every time I enter. Quincy, my sales consultant, was very knowledgeable and made the car buying process very easy. More
Wow, just got done some preliminary work with salesperson Quincy Smith, and he was simply awesome! Super friendly, professional and patiently answered all of my questions about purchasing a car from A-1 sinc Quincy Smith, and he was simply awesome! Super friendly, professional and patiently answered all of my questions about purchasing a car from A-1 since I would be an out-of-state buyer.. Not only do I appreciate A-1 as a dealership since they are charging MSRP but no dealer markups (unlike the Toyota dealers I know of out here in Arizona!), Quincy could not have been more courteous, knowledgable and professional. I look forward to buying from A-1 and Quincy in the near future. Toyota should use A-1 and Quincy as models of how to run a dealership and how to be an outstanding sales professional--way to go!! Sincerely, Joel Klinge (Scottsdale, Arizona) More
Gary and Kyle are the reason I come back to this dealership. This is the 5th vehicle that I’ve bought from A-1. Kyle is the best sales person I’ve ever worked with. They make me feel comfortable, an dealership. This is the 5th vehicle that I’ve bought from A-1. Kyle is the best sales person I’ve ever worked with. They make me feel comfortable, and that’s why I would never even think of shopping anywhere else. More