Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
A-1 Toyota
New Haven, CT
1,140 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,140 reviews
January 31, 2019
Will Always Choose A-1 My experience at A-1 was unlike any other I’ve ever had! From the beginning John was very helpful and upfront and it was so refreshing! He listened to My experience at A-1 was unlike any other I’ve ever had! From the beginning John was very helpful and upfront and it was so refreshing! He listened to what I wanted and provided great feedback and answered all of my questions knowledgeably. Sunny also helped a great deal, and he provided me all of my options so that I was able to make an informed decision. I was so confident in these guys and what they were telling me that I bought a car 4 days later! I’m so happy to have a dealership that I trust, and I will definitely be sticking with them! More
by kpereira1107
January 31, 2019
I’m so happy with my new vehicle, A1 Toyota 👍🏼 Environment and sales person are great. John M. Thanks for your help. I’m very happy with my new 2019 Highlander, good experience at A1 Environment and sales person are great. John M. Thanks for your help. I’m very happy with my new 2019 Highlander, good experience at A1 More
by VRivas
Employees Worked With
John F Murphy
January 31, 2019
Great experience I just made a recent purchase for certified used mini-van. This is my 2nd purchase through A-1 Toyota. They had exactly what I was looking for. They I just made a recent purchase for certified used mini-van. This is my 2nd purchase through A-1 Toyota. They had exactly what I was looking for. They do business in a way that makes sense. No lressure, no haggle best price. Saves time and money for customer and dealer. More
by Frank171
January 30, 2019
"So glad I listened" I was recommended to A-1 by several people and I am so happy I listened They listened to what I wanted to spend and worked with me. Today I drove off I was recommended to A-1 by several people and I am so happy I listened They listened to what I wanted to spend and worked with me. Today I drove off with a beautiful new car!!!! Michael and Sunny were great!!! More
by toyota chr
January 29, 2019
Excellent!! I had a great experience here at A1 Toyota, Geoffrey was who i worked with to lease my 2019 Camry, He was able to listen and provide what I liked and I had a great experience here at A1 Toyota, Geoffrey was who i worked with to lease my 2019 Camry, He was able to listen and provide what I liked and best fit for me and my family. More
by Vegan
January 26, 2019
Great experience It’s my first Toyota and all experience from customer service to price was great. Specially John was very professional and well informed with all of m It’s my first Toyota and all experience from customer service to price was great. Specially John was very professional and well informed with all of my questions and needs. thank you. More
by Kenny
Employees Worked With
John F Murphy
January 23, 2019
Excellent I love my new car that I purchase the staff were very supportive and friendly my sales agent Brenton and Paul my financial advisor they were awesome t I love my new car that I purchase the staff were very supportive and friendly my sales agent Brenton and Paul my financial advisor they were awesome they explained everything to me I love them keep up the good work guys good job More
by Benjamin
January 22, 2019
Second time, still the best place to buy cars. So, I went to A1 uncertain of what i really wanted, i looked prior into a few cars and saw the rav4 was just spectacular on safety and had space which So, I went to A1 uncertain of what i really wanted, i looked prior into a few cars and saw the rav4 was just spectacular on safety and had space which is something you need when you have two kids, The entire dealership was welcoming and their service associate jeffrey did a remarkable job getting me into my new rav 4 and got the affordable payments i desired. he met all my needs and i'm really glad the staff worked so hard together to get this done. such a friendly hardworking team. i leased my last car from them, and now bought this one, and in a few years if i decide to trade in, i know where i'll be going back! always high quality service every time... also, side not, they have paul, and paul is incredible. probably the best person to ever have a convo about cars/financing with and makes the transition easy and you feel comfortable TRUSTING people like paul, because they know the car buying experience can be hard and smoothes over any and every question you could have. thanks again for getting my and my daughters into the car of our dreams, now i get why someone first told me to come to you all back in 2016, and i haven't regretted my decision since! More
by stephisjones
Employees Worked With
Other Employees :
Tiffany Stewart, William Garcia, Geoffrey Dahill
January 19, 2019
Mirando ofertas Fueron muy atento y nos ayudaron a elegir muy bien gracias por todo y mas ppr aclarar nuestras dudas estamos encantado con la eleccion que elegimos gr Fueron muy atento y nos ayudaron a elegir muy bien gracias por todo y mas ppr aclarar nuestras dudas estamos encantado con la eleccion que elegimos gracias att Garcia family More
by Jmary1120
January 17, 2019
Everyone was very friendly and understanding. This dealership is very clean and friendly. My sales person, Mike Grove is very nice, patient and not aggressive. I went home happy with the car and e This dealership is very clean and friendly. My sales person, Mike Grove is very nice, patient and not aggressive. I went home happy with the car and everyone involved. I'd recommend anyone who asks to shop for vehicles at A1 Toyota in New Haven, CT. The people there know my family because all our Toyota were bought at A1. More
by Sobi
Employees Worked With
Other Employees :
Michael Grove
