A-1 Toyota
New Haven, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Picking a new car Kevin Wright and Frank Nieves were excellent to work with. Both guys were very friendly, courteous, and helpful. They made our car buying experience e Kevin Wright and Frank Nieves were excellent to work with. Both guys were very friendly, courteous, and helpful. They made our car buying experience excellent. More
Great Salesmen and great atmosphere Benton Fisher was very knowledgeable to my preferences.. He took his time and answered all my questions, matched my needs from my old car to the new c Benton Fisher was very knowledgeable to my preferences.. He took his time and answered all my questions, matched my needs from my old car to the new car. He made my experience a positive one and I am thankful for it. More
Great Experience Overall I was fortunate to purchase my second TRD pro 4Runner from A-1 Toyota. The first one was purchased out of state and I was ecstatic when I found one l I was fortunate to purchase my second TRD pro 4Runner from A-1 Toyota. The first one was purchased out of state and I was ecstatic when I found one locally. To put it nicely, I am a very difficult customer and extremely particular. Despite this, the staff was overly helpful and Quincy, in particular, was always available for any questions or concerns I had throughout the process. At the end, I received the exact vehicle I wanted with the options and accessories I had hoped for. My OCD request for delivery we’re also met and I appreciate that greatly. More
positive experience Quincy was very knowledgeable to my preferences.. He took his time and answered all my questions, matched my needs from my old car to the new car sea Quincy was very knowledgeable to my preferences.. He took his time and answered all my questions, matched my needs from my old car to the new car seamlessly. He made my experience a positive one and I am thankful for it. More
great paper work was too long too long gave me a computer disk and not the originally paperwork. should nhad to go back to get additional papaerwork paper work was too long too long gave me a computer disk and not the originally paperwork. should nhad to go back to get additional papaerwork More
Fantabulous Service was great, atmosphere was welcoming and friendly , everything was explained even if I did understand , the whole cycle was a step by step proc Service was great, atmosphere was welcoming and friendly , everything was explained even if I did understand , the whole cycle was a step by step process and at the end I got the car I wanted . More
Patience, Competence and Relaxed Atmosphere ! Having bought a new Toyota Avalon in 2001, I knew that my experience with this dealership was the reason my car ran so well for 18 years. However, it Having bought a new Toyota Avalon in 2001, I knew that my experience with this dealership was the reason my car ran so well for 18 years. However, it was time for a newer used car and I had the good fortune of having Quincy Smith as my sales person. He was knowledgeable and particularly patient as I had to acclimate myself to the new technology. He listened to my car needs and I ended up test driving a Camry and a 2016 Avalon. For me the Avalon was the clear winner as it best suited my needs personally and professionally. I found that Quincy was patient and did not mind clarifying all the new technological changes . His manner was relaxed and I did not feel as if he were pressuring me to buy a car or make up my mind right away. In reality, I came back the next day and as he enumerated all the options I had to purchase the car ,as well as the advantages of buying it from A-1 Toyota, my mind was made up. He made buying my new car a very positive experience ! More
Great Job A-1 The first salesperson i met was Scott. I was very impressed when he explained in detailed about how the process works of buying a car. He was professi The first salesperson i met was Scott. I was very impressed when he explained in detailed about how the process works of buying a car. He was professional, courteous, didnt hesitate to answer any questions because i didnt know what to expect. He helped me to start thinking about my options. Then i met Frank. He gave me options that was really helpful that i didnt think i was able to buy a car with my credit level. His level of financial options were superb. Then i met with Sunny. He explained the interior of the car, he did an awesome job connecting the audio for me and the bluetooth, he made sure i understood everything he explained in detail. A-1 Toyota didnt just sell me a car, but they educated me about the process. Great Job A-1 Toyota !!! More
Buying my RAV4 We were very pleased with the dealership as a whole. Amjad was very knowledgeable and respectful - he didn’t push or force us into a quick decision. We were very pleased with the dealership as a whole. Amjad was very knowledgeable and respectful - he didn’t push or force us into a quick decision. We believe that we got the best price possible and we were happy with the amount given to us for the car we traded. We look forward to a long relationship with A1. More
AMAZING customer service I found A1 Toyota on Facebook when I was looking to lease a new car. I filled out an online questionnaire and was immediately contacted by Jerry. We I found A1 Toyota on Facebook when I was looking to lease a new car. I filled out an online questionnaire and was immediately contacted by Jerry. We set an appointment for me to get familiar with Toyota cars. I was met at the door by Jerry himself and he introduced me to my salesman George. George is a very nice gentleman with a witty personality. I explained to George exactly what I was looking for (heated seats, leather seats, remote starter) in a car or SUV. George took me out to look at a beautiful 2020 Toyota Corolla. I knew this was the car I wanted...as we were walking into the showroom there was a BEAUTIFUL BLUE 2019 Camry. I asked George to get me the numbers for both cars ...after a few minutes the numbers came back and were actually below what i planned on spending. I quickly filled out the application and was signing on the dotted line within an hour. I want to thank Eddie, Jerry, Mustafa, Gary. Sunny and of course my man George for their INCREDIBLE customer service. Everyone at A1 Toyota made me feel very special. I highly recommend them . More