A-1 Toyota

Sunny was awesome. He was able to help me find the vehicle I need that I was looking for. Sunny will keep you updated. He was able to help me find the vehicle I need that I was looking for. Sunny will keep you updated. More

My experience with frank nieves was outstanding. He was very informative. Will contact him shortly. He was very informative. Will contact him shortly. More

It was a pleasure to work with A-1 Toyota. Shut out to Quincy Smith and the sales team. Shut out to Quincy Smith and the sales team. More

They were fantastic! Helped every step of the way through the waiting process. Supply chain problems. Helped every step of the way through the waiting process. Supply chain problems. More

We have gotten 3 cars from this dealership and their customer service is top notch. Gary, the GSM, was super helpful and stayed on top of everything to make buying each car easy for us. They are the bes customer service is top notch. Gary, the GSM, was super helpful and stayed on top of everything to make buying each car easy for us. They are the best dealership we have used and have the best cars. We will continue to purchase cars from them in the future. Highly recommend! More

Excellent customer service, professional, courteous, friendly and helpful. The Sales Manager Gary and his entire team went above and beyond my expectations. A-1 Toyota has a very comfortable envir friendly and helpful. The Sales Manager Gary and his entire team went above and beyond my expectations. A-1 Toyota has a very comfortable environment. Gary and his team are very professional, knowledgeable, helpful and friendly and went above and beyond to make sure that all my questions and concerns were answered and addressed. They actually exceeded all of my expectations. I have purchased many cars in my lifetime and none of the experiences compare to this one. I highly recommend A-1 Toyota, Gary and the entire team. You won't be disappointed. Absolutely outstanding. More

I do not recommend this place. They are far from professional. I ordered a car from Dealer in June. On August 3rd, Salesperson Lina called me on the company phone and said that They are far from professional. I ordered a car from Dealer in June. On August 3rd, Salesperson Lina called me on the company phone and said that the car had arrived and the remote starter on had not been installed yet, I told Lina that I did not want a remote starter. They installed a remote starter on the car without my permission. I bought the car on August 15th. When I checked the remote starter, I noticed that it was not working properly. On August 29th I emailed Gary, the sales manager, informing him that the Remote starter was not working. I was not satisfied with the product and asked them to share their return policy. I said that under Connecticut law companies are required to share their return policies.If they don't have a return policy, I reported that I have a 30-day return period under Connecticut law. Sales manager Gary didn't share their return policy with me and blocked my email. The remote starter they sold me does not work and they do not want to help in any way. They talk to you until they sell the car, then they don't even look at you. When they sell cars, they forcefully sell non-working accessories. They don't share any return policies and they violate Connecticut law. No one should buy a car or anything from them. They are deceiving people. They don't refund my money. Especially general sales manager Gary is very disrespectful and rude. Here I am writing again. If they want to check the product and help me, I ask them to give me a service appointment. I can bring my car and be happy to return the remote starter that is not working. More

I would like to thank the body shop entire crew At A1 Toyota in New Haven. My first contact was Ralph Doyon. Derek Weaver explained everything in detail, and was an excellent advocate to me in getting Toyota in New Haven. My first contact was Ralph Doyon. Derek Weaver explained everything in detail, and was an excellent advocate to me in getting an awesome paint job. I also want to thank Christina Hendricks, and Steve Lyndon, Louis,John, Jacob, and Tommaro. I can’t stop looking at my truck! Thank you! Lifetime customer now. Scott Olson More

My experience with A-1 Toyota was excellent especially with the sales representative, Quincy Smith, who was top flight He was knowledgeable and helpful without pushing to sell me on the car. When the pape with the sales representative, Quincy Smith, who was top flight He was knowledgeable and helpful without pushing to sell me on the car. When the paper were signing he spent over an hour goin g through the details and fielded several calls that I made after I got home with the car. At the end of the process I looked at him as a friend. More

While I ended up being unable to secure a car through A-1 after a couple months with a deposit on the books, that doesn’t at all take away from the great experience I had with them. Their pricing offered to after a couple months with a deposit on the books, that doesn’t at all take away from the great experience I had with them. Their pricing offered to me was the fairest you could hope for and Alex, the sales associate with whom I worked, was not only transparent about what to expect in the process, but treated me with dignity. He saw the problems I have had before working with A-1 and had a genuine desire to solve those problems and provide a positive outcome. He’s such a standout in a world currently packed full of deception and greed. The few times I had to call in, all of the staff was friendly and never sent me around in circles like some dealerships do. Even though I was from MD and they’re in CT, they treated me like I was from right next door. So while I did end up finding a car through another dealer, I would gladly try working with them if ever in the market for another Toyota, and would DEFINITELY recommend others giving them a shot. While they couldn’t find me a GR86, they seem to be quite good at getting SUV and some truck models in stock. Give them a try! More