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A-1 Toyota
New Haven, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,142 reviews
Excellent first experience, great staff Hello Everyone, My name is Juan i came to this dealership as my first choice and it was a great choice i recently joined the military and was coming Hello Everyone, My name is Juan i came to this dealership as my first choice and it was a great choice i recently joined the military and was coming to look for a car for where i was stationed and was immediately helped and guided to my now current Rav 4 I love my new car and highly and i mean highly recommend you go to this dealership, you skip all the arguing and hassle you get with other dealerships because they give you their honest price they can sell the car for so you're not there for hours trying to bring the price down. The staff was amazing Steve (who helped me from the beginning and helped me choose my beautiful car), Sunny who was very helpful in explaining the prices and what i was getting myself into, to Mustafa who helped me understand what the car could bring and add on to if i choose so, to Eddie who finalized all the Paperwork with no trouble. I literally got the car the same day no waiting no problems. this is an honest customer review. I want to again thank everyone who helped me through my first car buying experience and will 100% comeback and recommend everyone i know seeking to buy a car! More
Our experience was easy, organized, and informational Emerson and Eddie went out of their way to make my fathers car shopping experience easy! They provided endless amounts of information and went above a Emerson and Eddie went out of their way to make my fathers car shopping experience easy! They provided endless amounts of information and went above and beyond to make sure he was satisfied. They are honest, caring, and genuine guys. I’m sure my father will be giving them a friendly hello every time he goes down to get his free oil change !! More
3rd transaction same great satisfaction Ive been coming to A1 for a while now this has been my third lease with Dado and I wouldn’t go anywhere else. I always feel comfortable every time lea Ive been coming to A1 for a while now this has been my third lease with Dado and I wouldn’t go anywhere else. I always feel comfortable every time leaving the dealership always excited to drive my new car and at peace with my decisions. A1 treats me life family i love coming here. More
Hybriddriver Helpful and intelligent sales staff. Kevin went above and beyond to make sure I knew what every light and button was for and to set up my telephone to Helpful and intelligent sales staff. Kevin went above and beyond to make sure I knew what every light and button was for and to set up my telephone to synch with the car. Frank was professional and extremely well organized - he had every paper ready to go. I had a very easy purchase experience and will definitely continue my association with their service department as well. More
INCREDIBLE CUSTOMER SERVICE I highly recommend A-1 Toyota if you are looking for an EASY car purchasing process. Kevin Wright was a pleasure to work with and extremely helpful. H I highly recommend A-1 Toyota if you are looking for an EASY car purchasing process. Kevin Wright was a pleasure to work with and extremely helpful. He is super friendly and calm, explained everything up front and answered all the many questions I had. Thank you Kevin for helping me find my dream car! I prefer the no-haggle price because I knew I was getting the lowest rate compared to other dealers. And I did my research, it really was great rate! I am completely satisfied with my purchase and have nothing but positive things to say about this dealership. More
Great Amber and Frank are top notch. Honest no. I sense people who got me into the Tacoma I wanted. This was the easiest vehicle purchase I have ever made. Amber and Frank are top notch. Honest no. I sense people who got me into the Tacoma I wanted. This was the easiest vehicle purchase I have ever made. More
Professional and Customer Focused I dealt with several different dealers before finding A-1. Within a few minutes of being on the phone I knew they were a cut above the rest. I dealt with several different dealers before finding A-1. Within a few minutes of being on the phone I knew they were a cut above the rest. More
Great Experience In the last 8 years I have walked out of Toyota, pleased. The people are great and truly care about customer service. I feel welcome here and am reall In the last 8 years I have walked out of Toyota, pleased. The people are great and truly care about customer service. I feel welcome here and am really pleased with my new car. More
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no comment . This is annoying. I don't really want to write a comment. Everything was fine but it does take way too long. Ok? . This is annoying. I don't really want to write a comment. Everything was fine but it does take way too long. Ok? More
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Good people, good service Having no complaints during a long term association with A-1 Toyota may be a common thread with this dealership and I am happy to add myself to that l Having no complaints during a long term association with A-1 Toyota may be a common thread with this dealership and I am happy to add myself to that list. I suspect one might not be able to say that with some car dealerships. I purchased a new Prius in 2010 and have been extremely pleased with the oversight of Service Manager Mike Querfeld and all the people I have dealt with in the service department. It was a natural move, when I decided to upgrade to obtain all the new safety additions, to return to A-1 for a new 2019 Prius. This time it was my good fortune to have Qunicy Smith as the salesperson. Qunicy is knowledgeable, kind, patient and thorough in explaining all the options and pricing and especially helping me become familiar with the new "gadgets" that are a mystery to many people of my (older) generation. Also deserving mention is Eddie Oliveras, the finance manager, who dealt kindly with my family members who wanted to be sure I was not missing any of the fine points of pricing. This was, and will surely continue to be, an A one experience. More