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A-1 Toyota
New Haven, CT
1,140 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,140 reviews
December 23, 2019
Best Sales Team Bought Certified car from this dealer and it was into total loss. Everyone in this dealer took personal interest and helped me out to get a brand new Bought Certified car from this dealer and it was into total loss. Everyone in this dealer took personal interest and helped me out to get a brand new car for less and better price. More
by Sri Teja Chinnam
December 22, 2019
Best dealer experience I was directed by a friend to go to A-1 Toyota and Quincy. And I’m glad I did. Everything was done so professionally and quick. I got what I wanted an I was directed by a friend to go to A-1 Toyota and Quincy. And I’m glad I did. Everything was done so professionally and quick. I got what I wanted and Quincy transferred my insurance which I thought was great. After getting the car I was schooled in all the features. And the follow up call a few days later was nice as well. More
by alamokann
December 20, 2019
Excellent Service This is the 3rd vehicle my family has purchased from Quincy at A-1 Toyota. We live only a few miles from another Toyota dealership, but choose to dr This is the 3rd vehicle my family has purchased from Quincy at A-1 Toyota. We live only a few miles from another Toyota dealership, but choose to drive almost half an hour to this dealership instead. Quincy is professional and listens to what your wants and needs are in car. We felt completely comfortable with him as he has your best interest in mind and that is why we are repeat customers. More
by kerrydoolan524
Employees Worked With
December 12, 2019
Very good service really helped a lot especially for a first time car buyer such as myself and a great experience i had car shopping at Toyota first time car buyer such as myself and a great experience i had car shopping at Toyota More
by flp_rjs14
December 10, 2019
excellent Quincy Smith was excellent , he was very friendly,very thorough, and explained everything we needed to know, and not to hesitate if there’s any questi Quincy Smith was excellent , he was very friendly,very thorough, and explained everything we needed to know, and not to hesitate if there’s any questions in the future, stop in and he will help us. We Love our new Toyota Highlander.. More
by jrech1949
Employees Worked With
December 09, 2019
Easy as pie Got a lot of good info from Quincy on the features and function of the Prius Prime. He got me started on all the electronics and even picked me up on Got a lot of good info from Quincy on the features and function of the Prius Prime. He got me started on all the electronics and even picked me up on the day I got the car. More
by eyn422
Employees Worked With
December 08, 2019
Took the Stress Out The week before we been subjected to high pressure, impatient sales interactions at another dealer and made to feel we were to blame for being indeci The week before we been subjected to high pressure, impatient sales interactions at another dealer and made to feel we were to blame for being indecisive at the last minute over a major purchase. At A-1 it was very different. Andrew Constantinou listened, found the right car buried at the back of the lot, and then came back with a reasonable price. He then drove with us back home over the lunch hour so we could check it would fit in our garage and feel happy that the car drove OK. During this trip he explained some of the new (to us) safety features and was very knowledgable. Best of all he was super laid back and we had some great conversations on all sorts of topics (not just the car). Rather than feeling rushed and confused we had about four hours between walking in the door and signing to buy. Eddie Oliveras handled myriad documents with efficiency on his magic table. After completing the purchase Andrew sat in the car and helped us to set up phone pairing and to register with Toyota - the kind of annoying activity that would take you half a day thumbing through the handbook sitting in your garage. All up it was great service and we actually quite enjoyed the experience. More
by P&P
December 05, 2019
A1 Toyota and Andy Constantiou made the buying experience for a new car very stressless. Andy was very helpful with his knowledge of Toyota cars and the incentives and finance packages offered by Toyota. I for a new car very stressless. Andy was very helpful with his knowledge of Toyota cars and the incentives and finance packages offered by Toyota. I highly recommend Andy and A1 to anyone interested in purchasing a Toyota. More
by Cariglt
December 04, 2019
Efficient It's a nice experience when you walk in the door. The salesperson walked me through the entire process very clearly. He and the financial manager wer It's a nice experience when you walk in the door. The salesperson walked me through the entire process very clearly. He and the financial manager were very efficient. More
by ccronin01
December 04, 2019
Andy in the sales department was fantastic. He really took the time to hear what I was looking for in a new car and I found a perfect match. He was very knowledgeable and helped me get the best deal, I t took the time to hear what I was looking for in a new car and I found a perfect match. He was very knowledgeable and helped me get the best deal, I truly appreciated the level of customer service he provided. Eddie in the finance department waited for me to get to the dealership to pick up my car so that he could fully explain all the details of my financing options even though i was running late . I felt very welcome at A1 and honestly felt the family atmosphere. I definitely recommend A1 for an easy car buying experience! More
by ashleigh
