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A-1 Toyota
New Haven, CT
1,140 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,140 reviews
February 15, 2020
Andy was so helpful and efficient, we bought our car and we are so happy with quality above our expectations, thank you Andy for a great service. we are so happy with quality above our expectations, thank you Andy for a great service. More
by Raja
February 13, 2020
They are just awesome and helpful!!! Loved the help and I'm really happy with my car I'll deff recommend and buy again from you 🦾🦾🦾😎😎 I'm really happy with my car I'll deff recommend and buy again from you 🦾🦾🦾😎😎 More
by Mntngrjs
February 11, 2020
My husband John and I were welcomed in by Kevin Wheeler and Bryan was assigned to us. Bryan was marvelous! Bryan and Paul were incredible! I can't stop talking about our experience. Also, Mousav and Sunny and Bryan was assigned to us. Bryan was marvelous! Bryan and Paul were incredible! I can't stop talking about our experience. Also, Mousav and Sunny were so helpful. Our experience was amazing. We dealt mainly with Bryan and Paul. They bent over backwards and went beyond expectations. Love our two new cars. We will be recommending A 1 Toyota to everyone. More
by nyyankeemom
Employees Worked With
Other Employees :
Bryan Velez
February 03, 2020
Best thing that could happen to me was walking in A1 Toyota dealer, after a bad experience in some other dealer, I found Frank Crisafi at A1, he introduced me to Bryan Velez that with Eddie Oliveiras ma Toyota dealer, after a bad experience in some other dealer, I found Frank Crisafi at A1, he introduced me to Bryan Velez that with Eddie Oliveiras made me feel like family. I could be here saying so many good thing about this guys and the way they treated me but I only say this " OUTSTANDING ". Thank you for all the help that you guys gave me. You guys are awesome. More
by Jaime Pereira
January 31, 2020
Quincy's the best! Through many years, I have come to rely on Quincy's help in making good choices about my car and me. He is extremely knowledgeable and considerate in Through many years, I have come to rely on Quincy's help in making good choices about my car and me. He is extremely knowledgeable and considerate in contributing to my decisions about what car best suits my needs. Thanks, Quincy and Toyota for playing an important part in my safety and independence. More
by normastan
January 31, 2020
Great Customer Service, Not Sketchy! I was pleased the second I walked into A-1. The staff was friendly and explained the way they are different from other dealerships. I felt like I coul I was pleased the second I walked into A-1. The staff was friendly and explained the way they are different from other dealerships. I felt like I could trust what they said. They didn't push me into anything. They walked me through every step. Very happy with my purchase and the follow up. More
by lsarah4
Employees Worked With
January 31, 2020
Went to look at and possibly buy car(s) we saw online. The cars were in stock and were shown to us and explained very thiughoughly. They got the car off the showroom floor and made available for both of u The cars were in stock and were shown to us and explained very thiughoughly. They got the car off the showroom floor and made available for both of us to drive. No pressure pricing as shown for us to decide on. More
by Les18
January 28, 2020
A1 Toyota, is a friendly place, with employees that care. They treat you like you are a part of their family. I wouldn't shop Anywhere else for a car. They treat you like you are a part of their family. I wouldn't shop Anywhere else for a car. More
by mlee329
Employees Worked With
Andrew Constantinou
January 28, 2020
2019 Toyota 4Runner Limited Purchase Had a great experience at A-1 Toyota! My wife and I purchased a 2019 4runner Limited. Our Sales Associate, Steve A., was great as well as Paul Wrigh Had a great experience at A-1 Toyota! My wife and I purchased a 2019 4runner Limited. Our Sales Associate, Steve A., was great as well as Paul Wright from the Finance Office! Highly recommend A-1 Toyota. More
by patrickoneill21
January 25, 2020
Good price, excellent customer services! When my family needs a new SUV, I did my homework by searching and comparing the brands such as Honda, Toyota, Nissan, Mazda and Subaru. I also asked When my family needs a new SUV, I did my homework by searching and comparing the brands such as Honda, Toyota, Nissan, Mazda and Subaru. I also asked friends and relatives to input their experiences and opinion about the durability of the cars made by certain brand. The majority recommends Toyota. The next step I took to buy a Toyota was searching a Toyota dealership who would give me a good price and good customer service. I found A1-Toyota who gave me a good deal with the trade in and good price for the new 2019 Highlander Hybrid XLE. My family likes the car very much so we decided to buy it in time for celebrating the Chinese New Year! A1-Toyota General Sales Manager was very attentive to our need and he did everything possible to find us the car we need with a no-haggle hassle experience to buy a new car with ease. I strongly recommend A1-Toyota to anyone who need to buy a car. More
by taiphanlam
