A-1 Toyota
New Haven, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,140 reviews
Great experience overall. Great price on the vehicle and great price on the trade-in. Both gentlemen i dealt with, Angel Ramos and Naveel Syed were very helpful. Would recommend the dealership to anyone. great price on the trade-in. Both gentlemen i dealt with, Angel Ramos and Naveel Syed were very helpful. Would recommend the dealership to anyone. More
I had multiple issues with my 2012 Camry SE, and the dealer would not help me, told me that I would have to wait 4 weeks to make an appointment. There was a safety issue with the Camry and it needed to dealer would not help me, told me that I would have to wait 4 weeks to make an appointment. There was a safety issue with the Camry and it needed to be fixed, I had to take it another toyota dealer. Their attitude was terrible and they didnt care to handle my concerns with the car as there were many windshield was lose, side windows rattles, doors rattle loudly, electronic issues, front seats rocked on their tracks, trim fell off etc. The way I was treated I will never buy another Toyota...I am done, going to trade in the car for another brand only had the car for 6 months, at the time of purchase sales tried to rip me off on every option the car had already installed and the interest rate for the loan was supposed to be 1.9, but when I got my bill from toyota financial it was at 2.9, I felt like I was treated lower than a WalMart customer....after spending 30k. Never again will I buy a Toyota or go to this dealer....I am done! More
Just bought a 2012 Prius with 20,000 miles on it for 3-4 thousand less than anyone else was offering a similar car with similar miles on it. The experience was great. We got Naveel Syed and he was laid back thousand less than anyone else was offering a similar car with similar miles on it. The experience was great. We got Naveel Syed and he was laid back and explained everything in detail without going on and on. We were able to get this car financed for 4.19% through A-1, while my bank Wells Fargo was quoting me 6-7%. We dealt with Angel Ramos who is the Financial Service Manager and he was great too. We walked out with a car about 2 hours after we walked in. I would definitely recommend these guys. More
A-1 Toyota is A-1! Just completed (two weeks ago)used A-1 Toyota is A-1! Just completed (two weeks ago)used car purchase from A-1. As a car enthusiast and person with very high expectations they exceede A-1 Toyota is A-1! Just completed (two weeks ago)used car purchase from A-1. As a car enthusiast and person with very high expectations they exceeded all my expectations! From the Internet Manager which was my first contact, to the very friendly Saleswoman, to the General Manager whom was gracious enough to Welcome me and review car details, and research questions I had, to the Finance Manager who really seem to have my best interests at heart....all won my business. Every one who buys a car there, whether new or used gets a laundry list of perks, some gimmicky but Lifetime Free Synthetic Oil Changes works for me. Car is just as presented....fairly priced. For a No Hassle, Relaxing car buying or service experience go to A1! More
I was in need of a new car and decided to check out A1 Toyota. My salesman was Quincy Smith. He was very knowledge, friendly, and very flexible with my busy work schedule. Quincy took the time to expla Toyota. My salesman was Quincy Smith. He was very knowledge, friendly, and very flexible with my busy work schedule. Quincy took the time to explain all the features of my Camry se and made follow up phone calls to make sure I was completely satisfied. I was truly impressed and look forward to having a very long relationship with A1 Toyota. More
I've purchased all my toyotas (both used and new) from A1. Quincy answers all of my questions and knows what answers I need before I even have to ask a question. I've tried other dealers in CT (Wallingf A1. Quincy answers all of my questions and knows what answers I need before I even have to ask a question. I've tried other dealers in CT (Wallingford) but their sales dept. does not live up to Quincy and A1 toyota. PS. the lifetime free oil changes are a bonus! More
I have been buying Toyota's since early 1990's and all with A-1. As I am sure you realize if I had problems with the dealer I would not keep going back every 3 years when my lease was up. I just recentl with A-1. As I am sure you realize if I had problems with the dealer I would not keep going back every 3 years when my lease was up. I just recently leased a 2012 Rav4 which I love. I think that this will be the last lease since I am getting to an age where our economy and my income will not allow me to keep this up much longer. BUT----I will continue to recommend A-l Toyota!!!!!!!!!! More
My experience was the best one. I was treated with respect and honesty. Those two closed the deal. They accepted the college graduate discount, gave me a fair/no haggle price, extended the warranty fo respect and honesty. Those two closed the deal. They accepted the college graduate discount, gave me a fair/no haggle price, extended the warranty for free, and gave me free lifetime oil-changes. What else could I have asked for? Customer service was excellent. Signing paperwork was completed within 15-20 min. Salesman Zubair is very friendly, professional, and knows all details about the vehicles. Paula Ramos, financing manager, was great and took care of the paperwork in a timely manner. I have to say that this was my first experience buying a car and to be my first car I love it. In summary, I would recommend A-1 and the people I worked with to all my friends, family, neighbors, coworkers, etc. Keep up the good work A-1! More
This is a dealership where you feel like you just walked in that famous bar "Cheers" where everby knows your name and just wants to make your day. The entire experience is great from start to finish. You ar in that famous bar "Cheers" where everby knows your name and just wants to make your day. The entire experience is great from start to finish. You are greeted when you arrive, a quick write-up and a through explanation of what is to be done to your car this visit by the service writer. Experienced technicians take excellent care of your car returning it in very good order, and when finished you pay your bill to always friendly and smiling Carol. If you ever have a concern the team really listens to you and handles it quickly and efficiently. I have given my loyality here as I have always felt that they understood my needs as a customer and have not just met them but have exceeded my expectations often. More
A-1 proved to me that buying a car does not have to be confusing or hard. I stopped into look at new Prius hybrids, and left with one because 1)I was treated as a human, 2) prices were more than fair (inc confusing or hard. I stopped into look at new Prius hybrids, and left with one because 1)I was treated as a human, 2) prices were more than fair (including my trade-in) and 3) the sales process was focused on what I needed instead of a "sales job". I have and will recommend A-1. They do the car sales thing right. More