A-1 Toyota
New Haven, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Excellent service department I Went in today 4-22-15 for my 5000 mile check up and I was first created by Tony Horan. Tony was great very professional kept me informed of the pr I Went in today 4-22-15 for my 5000 mile check up and I was first created by Tony Horan. Tony was great very professional kept me informed of the process during my time waiting . Over the last week or so I noticed a rattle coming from my door panel when the window was down I brought this to the attention of the service team ....kevin Wheeler Jr. , Mike Quefeld and Dan Wheeler went above and beyond !!! to take apart the whole door panel to to determine the root cause and fix the problem.... In my past experience with other dealerships they would normally have me come back and make another appointment but Not A-1...... Right after finishing the 5000 mile check up they proceeded to fix the window problem. I am extremely happy with the service that I have been receiving. Thank you!! More
great experience Quincy Smith was awesome, he made us feel like family. He is a down to earth person and tells you how it is, no beating around the bush just to get yo Quincy Smith was awesome, he made us feel like family. He is a down to earth person and tells you how it is, no beating around the bush just to get you to buy a car. He took his time and went over every single detail and had an answer to every question we asked. I would recommend Quincy to anyone that wants to buy a car from A-1 Toyota. Carlos Orozco also helped us with the finance part. He was also very knowledgeable and had an answer to every question we had. Carlos and Quincy make a great team and both make you feel like family. Both also were great with children, we had my 6 year old nephew with me and they included him in the conversations and interacted with him so he wasn't board. Both are amazing, friendly, and really do care. More
Sales Mohammed was very willing able to answer all my questions I have not purchased a new vehicle in years and was great and highly recommend seeing him ag Mohammed was very willing able to answer all my questions I have not purchased a new vehicle in years and was great and highly recommend seeing him again for my next truck Paul Did a great job with the completion of the finance paperwork keeping me informed of all the things I was signing I am very meticulous and take great pride in how my vehicles look I must say that my truck looked gorgeous they did an exceptional job of cleaning the outside and inside of my 2015 tundra. A very pleasant experience More
Friendly Customer Experiences Carol is by far the best customer liaison A1 Toyota could hope to have. She makes us all feel like family every time we stop by. Needless to say I h Carol is by far the best customer liaison A1 Toyota could hope to have. She makes us all feel like family every time we stop by. Needless to say I have bought or leased 4 cars because of my satisfied relationship and have told numerous people how fantastic everyone is at A1 Toyota. More
Best experience by far... Pinch me This was such an easy, if not enjoyable buying experience. We drove all the way from NJ for a specific model of used car. We would absolutely drive This was such an easy, if not enjoyable buying experience. We drove all the way from NJ for a specific model of used car. We would absolutely drive that far again to work with Quincy and Paul for any future purchases. At a certain point we looked at each other and found that we were actually enjoying the process. I suppose that's exactly how we ended up with 2, A-1 Toyotas! They are so respectful, friendly and efficient. I couldn't imagine ever writing such a positive review for a dealership, but it's that simple. Even in their follow-up, we have been well taken care of and feel valued. It's refreshing to find someone doing it so differently, and doing it so well. Thank you! More
Above and beyond!! Service director mike Q went above and beyond once again. My battery had died while I was out of town. He sent someone to my home, jumped the car, too Service director mike Q went above and beyond once again. My battery had died while I was out of town. He sent someone to my home, jumped the car, took it to the shop installed a new battery and checked out all systems before returning it to my home. It was up and running before I got home. Don't know of many who provide such great customer care in this state. That's true customer service! More
Qincy, Angel and me To me, Quincy is more than a car salesman. He is empathetic, understanding and very personable. I became a Toyota afficianado 3 years ago. At that To me, Quincy is more than a car salesman. He is empathetic, understanding and very personable. I became a Toyota afficianado 3 years ago. At that time, I thought I was just lucky to have found a convenient dealearship with a cordial, professional staff who never made my heart rate go up with expensive repairs, long waits and discussions of potential car emergencies!!! Quincy has very strongly reinforced the value of my A1 relationship and I will not hesitate to recommend him and A1. I am so, so glad that I was able to work with him. Additionally, Angel was just that...an angel. Like Quincy, his soft-spokenness and interest in my personal car needs was very impressive. I have absolutely no complaints--just compliments and thankfulness. Carlos assisted me in Angel's place with the final details and he also demonstrated kindness and knowledge. More
Great Selection and Personable Staff A-1 Toyota is a great location find your next vehicle! The car lot is fully stocked with a variety of new and used vehicles. Technology is available A-1 Toyota is a great location find your next vehicle! The car lot is fully stocked with a variety of new and used vehicles. Technology is available to double check that you are getting the right car accessories at the right price. Quincy, my sales representative, assured me each price was A-1 Toyota's best offer and that there would be no pressure of haggling. I came a long way to find the right vehicle at A-1 Toyota. I was able to put money down to hold the car I wanted so that I could do a little more shopping around the state, but came back and made my final purchase a week later. This flexibility made the pressure of buying a car a lot less stressful! More
Great Buying Experience Quincy Smith made this car buying experience extremely enjoyable and easy. This was the second RAV4 that we have purchased from Quincy. Excellent kn Quincy Smith made this car buying experience extremely enjoyable and easy. This was the second RAV4 that we have purchased from Quincy. Excellent knowledge, honest, and efficient answers to all our concerns - we would not hesitate to recommend to all. Looking forward to buying our next car from this dealership. More
My used car purchasing very easy. Quincy was responsive and attentive and that my experience of purchasing the used Camry very easy. He came with a great recommendation and I found th Quincy was responsive and attentive and that my experience of purchasing the used Camry very easy. He came with a great recommendation and I found that to be truly. More