A-1 Toyota

Steering wheel shaking Your comment(s): Ken Perone is awesome! He even explained what was happening to my car that the steering wheel shook and got it fixed. The shaking Your comment(s): Ken Perone is awesome! He even explained what was happening to my car that the steering wheel shook and got it fixed. The shaking on the steering wheel was fixed and it is Awesome! More

Why I now have 3 A-1 Toyotas. Throughout the last decade-plus, my family has put over 300-hundred thousand miles on our two A-1 Toyotas. Over all of those miles, almost every bi Throughout the last decade-plus, my family has put over 300-hundred thousand miles on our two A-1 Toyotas. Over all of those miles, almost every bit of service was done at A-1—from oil changes and tune-ups to thunks, clunks and timing belts. Never had to worry about the quality of the work. Never felt pressured to make a decision, and always felt confident in the knowledge and trustworthiness of the staff in any part of the building. When it was time this spring to add a newer Highlander to our family, I knew I'd look no further than A-1. And, as in the past, it was the right decision. This time in sales I had the pleasure of working with Quincy Smith. Always available, and quick to respond to a text, email, or phone call, Quincy is a careful listener. He was patient and helpful throughout—even with my puzzled questions about the significant display differences, choices, and challenges between my old and new Highlanders. Quincy has been no exception to my positive A-1 experience. I have no hesitation in recommending Quincy and those with whom I worked closely on this last purchase to anyone. And that goes for A-1's service, too. They've always given me their best, and I thank them for the peace of mind it has given me. More

Professonal I had the privilege to work with Quincy Smith, where I was very happy with the type of service he provided. Quincy is knowledgeable and professional b I had the privilege to work with Quincy Smith, where I was very happy with the type of service he provided. Quincy is knowledgeable and professional because he cares about me as a customer and was very eager to offer me the assistance I needed to purchase my new vehicle. A-1 Toyota is the way to go and ask for Quincy so that you will be able to share the excellent service he had offered me. More

No need to shop around. A few years ago, my first car-buying experience with Quincy Smith confirmed for me that, with subsequent purchases, I needed to return to this persona A few years ago, my first car-buying experience with Quincy Smith confirmed for me that, with subsequent purchases, I needed to return to this personable, professional salesperson. Three days ago I purchased my second vehicle through Quincy who guided me towards the perfect vehicle at a price that was $3000 less than I planned to spend. Quincy is proof that a successful salesperson does not have to apply aggressive, pressure-filled tactics. A genuine, well-informed and empathetic approach works best on me and Quincy exemplifies those qualities. More

Best car buying experience ever Quincy did an excellent job! He listened to what I was looking for and he accommodated me. He did not try to oversell. He informed me of other opti Quincy did an excellent job! He listened to what I was looking for and he accommodated me. He did not try to oversell. He informed me of other options without being pushy. Carlos as well was very helpful, and he explained everything clearly. Both gentlemen were patient and answered any questions and addressed any concerns I had. While reviewing the dearlership, Quincy portrayed A1 Toyota as family, and they treat their customers like family. I am in. It is nice to have an extended family. I usually do not respond to follow up surveys, but in this case it is my pleasure. Great job Quincy and Carlos! This was really my best car buying experience ever. Rich Shain More

Back for the second time This is the second Certified Toyota purchased from A1. Quincy Smith handled both purchases. Quincy has made the car buying experience very positive. H This is the second Certified Toyota purchased from A1. Quincy Smith handled both purchases. Quincy has made the car buying experience very positive. He is knowledgeable, and professional. Planning to return in the fall for the third time. More

Fast and easy This is my third time buying a car from A1. I was very pleased with the help I received from Quincy, he is an excellent sales person. Even with a few This is my third time buying a car from A1. I was very pleased with the help I received from Quincy, he is an excellent sales person. Even with a few snags I was still made to feel comfortable buying my new car. Everyone I dealt with was very professional. I've recommended this dealership to friends and coworkers and will continue to do so. More

Dedicated customer support- felt like part of the family Persistent but not pushy, attentive and engaging and listened to what I wanted and didn't tell me what I wanted- allowed me to learn about the various Persistent but not pushy, attentive and engaging and listened to what I wanted and didn't tell me what I wanted- allowed me to learn about the various options and select what was best for me with guidance and support- I was not an easy customer but Sunny, the salesperson, was easy to work with and very supportive. More