A-1 Toyota
New Haven, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,140 reviews
Return customer. Very happy with purchase This is the third Toyota we have purchased and each time Paul Evans was our salesperson. He has always been very helpful and understanding of all ou This is the third Toyota we have purchased and each time Paul Evans was our salesperson. He has always been very helpful and understanding of all our concerns. I would highly recommend him. Truly a get salesperson. Made us feel comfortable with our purchase. Like that we were given the price no haggling. We felt we got a good deal and a fair trade in on our old vehicle Paul Wright came in on his day off to accommodate our final signing. He did a great job getting us the best financing available. We had a budget we had to work within and Paul did all he could to help us. Have come here several times for services for our 2013 Corolla. I have always been pleased with the service and the comfortable waiting area More
Warm and efficient. A wonderful experience. This was my first time at A1 Toyota; I had been putting off purchasing a new car, dreading the process but was pleasantly surprised with my experience This was my first time at A1 Toyota; I had been putting off purchasing a new car, dreading the process but was pleasantly surprised with my experience at A1! The staff was warm and knowledgeable and patient with all of my questions. I know very little about cars, financing or the process of buying a car so I had a lot of questions. Quincy Smith answered all my questions and I never felt rushed or pressured to make a quick decision that might be wrong for me. They offered me a a fair deal on my trade in and Paul Wright was wonderful in working to get me the very best financing. I am genuinely impressed by the staff's commitment to getting me into the best car for me at the price that worked me. I truly love my Prius! Thank you! More
Efficient and fair sales process I purchased a 2015 Rav4 two weeks ago. A-1 Toyota was a breath of fresh air! I received a very fair sales price without any of the back and forth balo I purchased a 2015 Rav4 two weeks ago. A-1 Toyota was a breath of fresh air! I received a very fair sales price without any of the back and forth baloney. The trade in offered was good and the deal was done. Thirty-five minutes from walking in the door to a complete deal and they delivered the car six hours later! If felt like my time and intelligence were respected. I would recommend A-1 Toyota to anyone who wants a good deal and wants to be treated in a fair and professional manner. More
Excellent service This is my first visit to A1 Toyota dealership. I have passed by the dealership many times in the several years. This is my first purchase of Toyota This is my first visit to A1 Toyota dealership. I have passed by the dealership many times in the several years. This is my first purchase of Toyota Prius III. Service was excellent. Qunicy Smith was professional and very knowledgeable about the Prius. I would rate him very high for his service and strongly recommend working with him. More
A True No Hassel Car Buying Experience. I believe this is my third time dealing with Eddie Oliveras and he is great he knows Toyota. The next time im on the market for a new Toyota or any of I believe this is my third time dealing with Eddie Oliveras and he is great he knows Toyota. The next time im on the market for a new Toyota or any of my friends or family im going down to A1 Toyota and Eddie Oliveras. Paul Wright Is the men when it comes to the final paperwork been dealing with him since 1996. Leaving your car for service get Ezequiel Pizarro great service. More
Got my lovely first car! I would recommend this dealer for its fast response and warm hearted service. I bought a used car but they changed brand new tires for me and offered I would recommend this dealer for its fast response and warm hearted service. I bought a used car but they changed brand new tires for me and offered 21-days free car wash! Love it! More
Professional service had a good experience--service advisor moved some things around to fit me in--I appreciated that. was very efficient- laid out what would be involv had a good experience--service advisor moved some things around to fit me in--I appreciated that. was very efficient- laid out what would be involved on next visit so I know what to expect. That is a nice touch. More
Gorgeous Dealership! This is the first time I worked with A1-Toyota and I had such a wonderful experience, that I wanted to take the time to write this feedback. As a F This is the first time I worked with A1-Toyota and I had such a wonderful experience, that I wanted to take the time to write this feedback. As a Fleet Manager, my job is to purchase and lease vehicles for my agency. I’ve been to dozens of dealerships in Connecticut, some more memorable than others and some were memorable for all the wrong reasons. A1 Toyota is memorable because they redefine exceptional service. It’s important for me to mention that A1 Toyota is nearly 13 miles away from my office. There is a Toyota dealership closer, much closer in fact but I choose not to go there. From the moment I entered A1 Toyota, I felt comfortable and relaxed, as opposed to the normal feeling of “here I go into battle again”. There I met an experienced consultant named Quincy Smith. This man understood what I was saying. He listened intently to what I was saying. I didn’t feel as though he just wanted to sell me something. I was able to exchange cellular and e-mail information with Quincy. Finally, someone who knows how to use technology! Quincy was responsive and attentive to my requests. Often times we would negotiate at odd times of the day. As I pondered about the deal, I would text Quincy a question and he would reply quickly! Needless to say, I put Quincy through the ringer! I had many questions and Quincy was always available with the answers. The dealership is calm, clean and inviting. It’s perfect for the working professional, as they have WI-Fi, food, drink, clean bathrooms and plenty of seating. The dealership even offers a place where children can play safely and a room for those wishing to use their own laptops! Although A1 Toyota wasn’t the lowest price, their service guarantee, personnel and accommodations made it the right choice for me. We leased a 2015 Toyota Camry LE and love it! YES, I could have paid $20.00 less per month. But that dealership was 60 miles away and, they wouldn’t offer the free loaners or personal business relationship that I was looking for. I want accountability. When the opportunity presents itself, I look forward to conducting more business with this dealership and specifically, Quincy Smith. Believe me, I’ve done my homework. If you’re planning on getting a Toyota, give Quincy Smith at A1 Toyota your business. You won’t regret it! More
Best experience ever! A1 Toyota is amazing!! I have been to many dealerships over the years and purchased many new and used vehicles with a feeling of either not being satisfied completely or an I have been to many dealerships over the years and purchased many new and used vehicles with a feeling of either not being satisfied completely or an ok experience. At A1 Toyota my experience was top notch from the moment I walked in to the moment I walked out. Completely the best experience I have ever had! My salesman Quincy went above and beyond to accommodate my husband and I, especially with our busy work schedules. Quincy was extremely knowledgeable, helpful, and one of the most professional people I have ever met. Best assets, he is a great listener and a people-person. He even entertained my son, while my husband and I filled out paperwork. Truly a wonderful experience we ever had with a car dealership!!! A1 treats their customers like gold! A1 staff is truly amazing!!! More
Bought first car!! Thanks A1! Dadic is super friendly and my parents have bought their cars from him. I didn't buy my Highlander from him, as I was buying out my expi Thanks A1! Dadic is super friendly and my parents have bought their cars from him. I didn't buy my Highlander from him, as I was buying out my expiring lease, but he knew me and gave his best to my family. I didn't end up getting a Rav4 from Brenton a few years back, but he was very nice and greeted me well getting this car. Nancy at the front desk is Filipina like my mom and surprised my mom when she bought her car with pansit noodles-- they were delicious. Carlos is my dude. Helped me find a super low rate buying out my lease. Completed nearly everything in a day. Let me plug in my iPhone to his speakers to jam out filling paperwork. He likes kung fu. Brought my car to get brakes and John helped me get out of there in a few hours. Webster saw that I was a DJ and asked for headphone advice. So he took extra special care of resurfacing my brakes. He's super friendly and smiling!! He likes bowling. ;p A1 Toyota= Like Frank Sinatra says... "Ayy #1." Great cars. Great people. That's how it should be. More