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A-1 Toyota
New Haven, CT
1,140 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,140 reviews
December 19, 2015
sunny and paul wright,excellent service. I have always been buying my cars from A1 Toyota and have always had a very warm and welcoming service from the entire staff. Sunny my sales consultan I have always been buying my cars from A1 Toyota and have always had a very warm and welcoming service from the entire staff. Sunny my sales consultant was a pleasure to work with, he was very patient and friendly to explain me about the features on my Highlander. Paul Wright my finance manager is always a pleasure to work with. More
by sia,d
November 19, 2015
Great Car Buying Experience I purchased my new 2015 Toyota Tacoma at A-1 Toyota and had a very pleasant experience. It was nice not to have to deal with price negotiation or the I purchased my new 2015 Toyota Tacoma at A-1 Toyota and had a very pleasant experience. It was nice not to have to deal with price negotiation or the manager coming in to "close the deal." Quincy Smith was very helpful and we didn't feel the pressure that we had felt at other dealerships. He stayed late on his birthday to help get the purchase done in a timely manner. Paul Wright and Mustafa also stayed until past 9:30 PM to help us with the purchase as well. Overall it was a nice car buying experience and I would recommend A-1 Toyota to anybody looking for a new car or truck. The Tacoma has been great as well! More
by Cam05008
November 19, 2015
Great Service I have been using A1.Service Department for 13 yrs now and I cannot say enough how wonderful they are. Mike Querfield, Service Manager, is the best, I have been using A1.Service Department for 13 yrs now and I cannot say enough how wonderful they are. Mike Querfield, Service Manager, is the best, he is very professional and treats you with respect. Recently I was very ill and had to leave my Sienna their until I was able to get it, Mike went out of his way for me and even had the car delivered back to me so I did not have to go and pick it up. They are truly the best! More
by Sue4563
Employees Worked With
November 08, 2015
Truly professional and great service! I recently bought my Toyota Corolla at A-1, and I experienced a truly professional and courteous customer service from the initial moment. All of the I recently bought my Toyota Corolla at A-1, and I experienced a truly professional and courteous customer service from the initial moment. All of the staff that I interacted with at A-1 were great and made sure that I had complete satisfaction with my purchase. I highly recommend A-1 Toyota for anyone looking to buy a car, and I'm sure that you will find the experience as enjoyable as I did. More
by Rajesh
Employees Worked With
Carlos Orozco, David Bryce
November 01, 2015
Great Experience I enjoyed my experience at A1 Toyota. I was treated with great respect, the sales rep was well informed, and I enjoyed my experience in the final step I enjoyed my experience at A1 Toyota. I was treated with great respect, the sales rep was well informed, and I enjoyed my experience in the final steps of signing off the paperwork. I definetely recommend this dealer. More
by Bibi31
Employees Worked With
Angel Ramos, David Bryce
October 29, 2015
25,000 mile Toyotcare service. We bought our Toyota new at A-1 almost three years ago, and have not regretted it for one minute. The car has performed flawlessly, and the dealershi We bought our Toyota new at A-1 almost three years ago, and have not regretted it for one minute. The car has performed flawlessly, and the dealership is the best I have ever dealt with in my more than 40 years of automobile ownership. The service waiting area is really comfortable, they even have a small café. The dealership is always clean, the people that work there are always friendly, you can tell they are all proud of their family owned dealership. More
by Kevin
October 27, 2015
Thank you Quincy We love our new Toyota Tundra Truck!!!! It has a smooth ride and plenty of power to tow our boat and horse trailer. Our sale person QuincySmith went We love our new Toyota Tundra Truck!!!! It has a smooth ride and plenty of power to tow our boat and horse trailer. Our sale person QuincySmith went out of his way to satisfy our needs to find the perfect truck for us. Thank you More
by Tundra
October 15, 2015
A1 Toyota is A1 with us I bought my Scion XB from Quincy ten years ago, and while I was sad to need a new car (we loved our little purple toaster!), Quincy made the process o I bought my Scion XB from Quincy ten years ago, and while I was sad to need a new car (we loved our little purple toaster!), Quincy made the process of buying a new Prius as painless as possible. He is professional, friendly, and "un-car salesman-like". He has known my name the whole time I've been popping in for my free oil changes and service checkups, and makes it a point to say hi when he sees me there, though most of my visits are in different areas of the complex. In addition, their digs are phenomenal. There is a glass-enclosed children's play area visible from the business tables, so you can fill out your paperwork while your child plays in the thoughtful and fun castle playscape. More
by JLa
Employees Worked With
October 02, 2015
Thank you A1 and Quincy I am a retuning customer I have always love the staff especially in the service department.This time I wanted to down size.went from a Avalon to a Cam I am a retuning customer I have always love the staff especially in the service department.This time I wanted to down size.went from a Avalon to a Camray.Thanks to Quincy my experience was excellent.He is extremely knowledgeable about the car and everything in it.He spent a lot of time with me making sure I was getting the best car for my needs Thank you Quincy you are the best.I will definitely recommend you to my friends.Love you Joann More
by Toyota girlx6
Employees Worked With
September 10, 2015
Quincy is an excellent sales associate! I was very happy with our experience at A1 toyota, specifically working with Quincy. Everything was seamless, timely, and efficient. I will definite I was very happy with our experience at A1 toyota, specifically working with Quincy. Everything was seamless, timely, and efficient. I will definitely come back again! More
by apkl123
Employees Worked With
