Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
A-1 Toyota
New Haven, CT
1,142 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,142 reviews
April 05, 2016
Great people and attention to detail! The thought of buying a new car is usually a stressful situation and something that we all avoid at all costs. I for one was pleasantly surprised and The thought of buying a new car is usually a stressful situation and something that we all avoid at all costs. I for one was pleasantly surprised and happy with my experience at the dealership. There was not one ounce of sales pressure as well an understanding of my needs from the word go. The employees and staff at A-1 are top notch and deserve that recognition! From the test drive to the pickup of the vehicle everything went smoothly and I look forward to buying my future vehicles from the fine folks at A-1. More
by jca1386
March 21, 2016
Best Service In Town I won't go to any other Toyota dealership or mechanic for service. Toyota keeps doing what they always do and that is being professional, knowledgeabl I won't go to any other Toyota dealership or mechanic for service. Toyota keeps doing what they always do and that is being professional, knowledgeable and friendly. I never feel as if the "wool is being pulled over my eyes" when it comes to having things done to my car. I like and appreciate how they explain what and why things are being done. I would highly recommend A-1 Toyota!!!! More
by LAP
Employees Worked With
Stanley Wheeler
March 21, 2016
Always Satisfied.......Ms. Moodie I've received nothing but the best service from A1 Toyota. Mark Mastracchio is awesome. Efficient, polite, courteous and reliable. He's a great asset I've received nothing but the best service from A1 Toyota. Mark Mastracchio is awesome. Efficient, polite, courteous and reliable. He's a great asset to this company. This is my 3rd Toyota dealership and by far THE ABSOLUTE BEST! Thank you Mark Mastracchio!! More
by Mara
Employees Worked With
March 17, 2016
Best Toyota dealer! Its just this simple-- Keep doing everything the same A-1!!; they have it nailed...100% great dealership in all areas! I could not have asked for a b Its just this simple-- Keep doing everything the same A-1!!; they have it nailed...100% great dealership in all areas! I could not have asked for a better experience! More
by Tacoma fan
March 14, 2016
Excellent Service A+++++++++++++++++++++++++++++++ I went to A1 Saturday for service at 8 am and had about 15 cars ahead of me and it was going to be an hour and twenty minutes. When Anthony Horan rea I went to A1 Saturday for service at 8 am and had about 15 cars ahead of me and it was going to be an hour and twenty minutes. When Anthony Horan realized that i was actually sick with a cold he expedited my service and got me out in 25mins got my car by the door so i didn't have to walk far looking for it. Thank you for an excellent experience and thank you for understanding my needs. More
by z1263m@gmail.com
Employees Worked With
Anthony Horan
February 24, 2016
Excellent experience all around This was a refreshing and enjoyable experience that demonstrated excellence right from the initial contact with Jerry. I was came in through an intern This was a refreshing and enjoyable experience that demonstrated excellence right from the initial contact with Jerry. I was came in through an internet inquiry, and the process was smooth and pleasant. The entire staff was warm, friendly, and informative, the environment was welcoming and enjoyable, and the customer service orientation was remarkable. I appreciated the no haggle approach and was impressed with the level of professionalism that Patrick, the salesperson offered. He was courteous but not aloof, and had a genuine desire to accommodate my needs. All of the staff was knowledgeable about the products and services and went out of their way to be helpful. It was obvious that the culture of this unique dealership is customer focused. The level of excellence is consistent throughout the organization. Even the building design is customer friendly. The dealership offers some valuable benefits and has very competitive pricing. I was favorably impressed all around, and would recommend it without any reservation. More
by veryhappycamper
Employees Worked With
Other Employees :
Carlos Orozco, Mike Bimonte, Shamus Rahman, Patrick Campbell
February 11, 2016
Extremely Satisfied Keep up the quality of service. This is my second time leasing and having a vehicle serviced at A-1 Toyota. Plan to do it a third time Keep up the quality of service. This is my second time leasing and having a vehicle serviced at A-1 Toyota. Plan to do it a third time More
by Patrick's RAV4
Employees Worked With
January 28, 2016
Happy I had a wonderful experience & everyone I spoke to was very helpful. They went far and beyond to ensure I walked out of there happy. I had a wonderful experience & everyone I spoke to was very helpful. They went far and beyond to ensure I walked out of there happy. More
by Kmedi1
January 16, 2016
I have a nice experience in this store. I was so happy to come here because I need a car and I choose the correct car for me and the attention to the personal was excellent, they are number I was so happy to come here because I need a car and I choose the correct car for me and the attention to the personal was excellent, they are number 1. More
by Vany16
Employees Worked With
January 12, 2016
I couldn't ask for better service. Brenton Fisher was my salesperson. He was polite, professional and respectful of my choices and decisions. He was informative and helpful in every a Brenton Fisher was my salesperson. He was polite, professional and respectful of my choices and decisions. He was informative and helpful in every areas of my purchase. He certainly is a gentleman. Brenton was up front with the price and add on prices. I appreciate honesty. Every item was explained to my satisfaction. All my questions were answered. It went smoothly. Brenton went through the car with me explaining all the operations. He expressed his availability to assist if I need further help. I have brought all my cars from A-1 Toyota for the past 20 years. The facility remodel is great. More
by venza2015
Employees Worked With
