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A-1 Toyota
New Haven, CT
1,140 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,140 reviews
February 05, 2021
This is our third new Prius purchased at A-1. We have worked with Quincy Smith for each sale because of his low pressure style and attention to details. He takes the time to go over anything you have qu worked with Quincy Smith for each sale because of his low pressure style and attention to details. He takes the time to go over anything you have questions about. More
by Cindy
Employees Worked With
February 03, 2021
Salesman is Quincy Smith. 'Very good knowledge of the Salesman is Quincy Smith. ' Very good knowledge of the vehicle and easy to work with. Definitely would recommend Quincy. Worked with Eddie Oliveras Salesman is Quincy Smith. ' Very good knowledge of the vehicle and easy to work with. Definitely would recommend Quincy. Worked with Eddie Oliveras in the finance area. Also very good to work with. More
by mkeeney1
February 02, 2021
The quality of the car when I came to pick it up was in great condition and I was able to test drive it before. great condition and I was able to test drive it before. More
by Marble
January 24, 2021
I just purchase my fourth Toyota. The all new Venza boy am I so happy, Hatim one of the Mangers made it happen I Thank You! Jose, Amjad and Dado thank you for being very knowledgeable and seeing me through am I so happy, Hatim one of the Mangers made it happen I Thank You! Jose, Amjad and Dado thank you for being very knowledgeable and seeing me throughout the process. Sunny thank you so very much for the delivery of my vehicle on time very pleasant and professional. Frank in finance thank you too. What a smooth transaction. A1 Toyota your the BEST.. I WILL REFER EVERYONE my circle of friends is large. 🙏✅👌♥️ More
by jpittman
January 14, 2021
I came to trade in my 2013 rav 4 for upgraded version Quincy was friendly knowledgeable and pleasant to work with He advised best options and didn’t rush me through the process Very happy to pick u Quincy was friendly knowledgeable and pleasant to work with He advised best options and didn’t rush me through the process Very happy to pick up my new 2021 rav 4 More
by Urdevinedre1
Employees Worked With
January 02, 2021
I just leased a new Tacoma truck and everything went smooth, from price of truck, the truck they found for, keeping me updated, no complaints here. smooth, from price of truck, the truck they found for, keeping me updated, no complaints here. More
by quis
December 19, 2020
Personnel was friendly and courteous from the moment my husband and I walked in. Kevin, sales rep., was prompt and walked is through the process. He showed us the car and the features of it before we went husband and I walked in. Kevin, sales rep., was prompt and walked is through the process. He showed us the car and the features of it before we went for a ride. After, he showed us both options leasing and financing and the differences. He is very thorough. We came by to buy our grey RAV4 the next day and Sunny (Kevin had an emergency and couldn’t make it) guided us through finalizing the process. Paul in financial services explained to us the payment plans and all we needed to know. I would definitely recommend! Thank you guys. More
by floreshernandez.sandra
December 12, 2020
We purchased our fourth Sienna LE from A-1 this month since 2000. Excellent maintenance service from the beginning in 2000, and sales service again, this time with Quincy Smith. Quincy was warmly recep since 2000. Excellent maintenance service from the beginning in 2000, and sales service again, this time with Quincy Smith. Quincy was warmly receptive, knowledgeable and patient. We highly recommend him! Be sure you keep him on staff! More
by Stoddongn
December 05, 2020
I am very happy to write this review for A1 Toyota dealership in Woodbridge CT. I recently left another dealership that I went to for 20+ years. Sadly, things drastically changed there, and unfortunat dealership in Woodbridge CT. I recently left another dealership that I went to for 20+ years. Sadly, things drastically changed there, and unfortunately not for the better! I am so very fortunate, and very much appreciate now being a part of A1 Toyota! They treat their customers with the utmost respect and genuinely care about them as well! I have had my car serviced there three times now and just recently purchased 4 new tires and had an alignment done. Dan Wheeler (Assistant Parts and Services Director) is wonderful to his customers and takes pride in making sure they are satisfied. During this very difficult time of dealing with COVID 19 and being extremely cautious about where I go, I feel very comfortable going to this dealership! EVERYONE wears a mask and is very cognizant about distancing and being careful when interacting with their customers! Along with being vigilant they are also very accommodating and care that their customers feel comfortable and safe. I have fortunately found a new dealership that I am happy to be a part of. I feel totally supported at A1 therefore, I will be totally supportive of them as well. I wrote this review because I am a firm believer that loyalty is a reciprocal relationship and that allegiance should work both ways! They are an honest, caring and well run family owned dealership! More
by Jane K.
December 04, 2020
Hatim Yousef is a dedicated employee with excellent customer service skills with attention to detail and making his customers feel welcome and important. The dealership is lucky to have such an employe customer service skills with attention to detail and making his customers feel welcome and important. The dealership is lucky to have such an employee. More
by deehames31
Employees Worked With
