9999 Auto Center
Lakewood, WA
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DO NOT BUY FROM THIS DEALERSHIP! I would give zero stars if possible. This dealership sold us a truck with a broken transmission while giving us the impression that the truck was in I would give zero stars if possible. This dealership sold us a truck with a broken transmission while giving us the impression that the truck was in a perfectly drivable condition. Within 8 days of driving the truck the transmission was completely shot and now needs a replacement. The dealership has refused to hold up their end of our predetermined agreement to address any ongoing issues. They even charged us $600 for a "fix" that lasted for 2 days before breaking. They also claimed that the transmission breaking was our fault, even though a 3rd party mechanic insisted that the transmission had been damaged for way longer than the 8 days we drove the truck. They have demonstrated terrible customer service and would not return any phone calls even after calling 3 times in one day with repeated promises of a call back that never happened. All around, this has been an awful experience and I would not recommend buying from this business under any circumstance. More