Back

94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,269 Reviews

1,269 Reviews of 94 Nissan of South Holland - Service Center

Sort by
August 06, 2019

Awesome! I have had Nissan for years. Starting with an Infinity in 2004. I am now a owner of an Nissan Optima. I have gone to several dealerships to service my More

by misspk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2019 -

94 Nissan of South Holland responded

From the entire staff at 94 Nissan of South Holland, we can't thank you enough for your time and for your feedback about our dealership. We take your comments very seriously and will continue to improve our services for guests like you in the future. Liz

August 05, 2019

Dissapointed! I gave this rating because after my oil change/tire rotation service as i was driving i noticed that my car had not been reset. I called back to ask More

by LATISHAM40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Aug 23, 2019 -

94 Nissan of South Holland responded

Hello Latisha. I can understand how incredibly irritating it is to have the light still on. I've had it happen to me long ago. It does happen from time to time but that doesn't take away the annoyingness of it all. I wish they would have had someone call you back to tell you how to reset it in case it was easy to do. I give you my word, I assure you, I will address this with my team and we will go forward better equipped! Thanks for letting us know! Liz

August 04, 2019

Good service It was good service, nothing deep or life changing but still good. I'll be back the next time my car needs service. When I come back I'll probably loo More

by leaksd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2019 -

94 Nissan of South Holland responded

Thank you for sharing! Derryl is not only efficient and informative but SUPER NICE! Keep coming back and remember to ask for a free car wash :) Liz

August 01, 2019

Service Will take advantage of their wonderful service specials in the future. Felt service time was of reasonable length. Snacks in waiting room was a nice t More

by Chi Chi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Aug 02, 2019 -

94 Nissan of South Holland responded

We are absolutely delighted that you enjoyed using 94 Nissan of South Holland. Keep coming back! Liz

July 31, 2019

Enjoyed My Service Visit The gentleman who took my vehicle for the oil change took the time to explain what was going on with it and what was recommended and why. More

by UGskip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Jul 31, 2019 -

94 Nissan of South Holland responded

We're so thrilled your time with us was amazing! We look forward to seeing you again! Remember to ask for a free car wash! Liz

July 31, 2019

Accommodating Service I always feel confident with trusting my Nissan in the hands of the service center. They always go above and beyond if I make a request or as a courte More

by nvest21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelica Napoles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez, Desiree Williams
Jul 31, 2019 -

94 Nissan of South Holland responded

Thank you for taking the time to leave us such a beautiful review. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Liz

July 30, 2019

Awesome I normally have my car serviced at Hawkinson and they appts for an oil change was over a week away. I called your service department and was given an More

by jacell550
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Jul 31, 2019 -

94 Nissan of South Holland responded

Thanks for the wonderful review. We are absolutely delighted that you enjoyed using 94 Nissan of South Holland. Our team strives to provide you with the absolute best, every day. We hope you come again and again. Remember to come back for your free car wash! Liz

July 28, 2019

Simple Review I only had two concerns, the first day of my service visit I was informed the part (oil pan) was not in stock and would need to be order which was fin More

by W Davidson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Aug 12, 2019 -

94 Nissan of South Holland responded

I let my Service Director, Steve Chase, about your hood not being locked. You're absolutely right - that shouldn't happen. We are so sorry and thank you for letting us know so we can correct the issue going forward. Regarding your parts deposit, service consultants are not at liberty to remove anything from customer invoices. This is done at the cashier window. I assure you, we would never intentionally overcharge you. Thank you so much for not only being a loyal customer but thank you for communicating with us. Liz

July 27, 2019

Air Conditioner Because of Kevin’s (Service Rep) expertise my experience was great. This is for sure family oriented. I recommend Kevin to all my family/friends. More

by Memeparham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Jul 31, 2019 -

94 Nissan of South Holland responded

Thanks so much for your nice review! I'll pass this along to him! Thanks for choosing us as your car dealer :) Liz

July 24, 2019

Great experience Torrey was very professional and answered all of my question thoroughly. He even gave me direction on how My warrantee can be honored at this specific More

by brookgrant1227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2019 -

94 Nissan of South Holland responded

We're so thrilled your time with us was amazing! We look forward to seeing you again! Remember to ask for a free car wash! Liz

...
98
...