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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,269 Reviews

1,269 Reviews of 94 Nissan of South Holland - Service Center

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August 17, 2019

Oil change I went in for an oil change, the service team is always nice and accommodating. They are not pushy but they will inform you of what service your car n More

by seed_mone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez, Booker McGee
Aug 23, 2019 -

94 Nissan of South Holland responded

We're so grateful! Thank you and keep coming back. Liz

August 14, 2019

Fast sufficient The customer service great , service was fast && sufficient && good prices . This is my second time coming && I can see myself continuing to get servi More

by maijahoward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

94 Nissan of South Holland responded

Well Maija, that was super nice of you! Thanks so much for not only choosing us but sharing your experience. We hope you ahve a great weekend! Liz

August 13, 2019

Handled with care My experience with the service department has been nothing short of excellent. Steve has always been there to see that my car is well taken care of an More

by skg969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sappenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
Aug 23, 2019 -

94 Nissan of South Holland responded

I love hearing our customers recognize good people when they see them. You are pretty great too! We know you have a lot of choices when it comes to picking a service center. Thanks so much for choosing us! Liz

August 12, 2019

Low acceleration after a tuneup Took too long for a tuneup. I had to wait about 3 hours. My vehicle is not running properly. I'm now having low acceleration problems. More

by charlotte.robinson83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Corey
Aug 12, 2019 -

94 Nissan of South Holland responded

Hi Charlotte! Stay tuned for a call from my service director, Steve Chase. He's calling you to address your concerns. THank you for letting us know you're having an issue. You can trust Steve! He will take care of you :) Please let me know if I can assist you with anything else. Liz liz@94nissan.com

August 12, 2019

Very disappointed First I can never reach anyone to make an appointment for service. Secondly, the wait time is horrible once you can take off or go on an off day. I ha More

by Reykiaware
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The Manager I spoke with that’s not listed is Mr Booker is all he told me his name was but it’s not listed
Aug 12, 2019 -

94 Nissan of South Holland responded

Hi Reykia! First, I wanted to say that you are such a great customer and we truly appreciate your business. I'm sorry you've had a hard time making an appointment. That's my pet peeve because it shouldn't be hard. Thank you for bringing this to our attention so I can get this issue fixed. In the future, from our website, 94nissan.com, you can schedule an appointment online for your service visit. It's convenient and easy to use! Regarding the warranty issue, your service consultant, Kevin, is learning a new system so I apologize for any time wasted. Just a heads up - Kevin will be calling you shortly with an update. Please let me know if I can assist you with anything else. Thank you so much for your patience. Liz

Aug 12, 2019 -

94 Nissan of South Holland responded

liz@94nissan.com

August 12, 2019

Great job every one was nice, they took care of my needs and make sure everything was working on a timely matter. He was very understanding about time More

by naomisanders372
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Aug 15, 2019 -

94 Nissan of South Holland responded

Thanks so much for sharing! We really appreciate you! Liz

August 12, 2019

Oil change Kevin, the service rep provided excellent customer service. I love coming here. I now live in Hyde park but I still come here for service because the More

by MONIQUELEE21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Aug 15, 2019 -

94 Nissan of South Holland responded

Clap-Clap-Clap!! Wonderful news! Thank you so much! Liz

August 12, 2019

Great customer service I have been bringing my car to this dealership for service since 2015. Derryl has always provided exceptional customer service. He is attentive and th More

by Liset
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2019 -

94 Nissan of South Holland responded

Thanks for your 5-star review! We’ll continue to work hard to make you a happy 94 Nissan of South Holland customer! Liz

August 09, 2019

Great Customer Service! Good people. The service department did an excellent job. The customer service was great. They greet you with kindness and are willing to help you. If I need servi More

by avant,angela3650
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez, Steve Chase
Aug 22, 2019 -

94 Nissan of South Holland responded

Thanks for your review. We really appreciate it! Liz

August 06, 2019

Service Well they are friendly and fast if they have a issue they let u know right away they will tell you how long will take More

by judithmarin76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Aug 22, 2019 -

94 Nissan of South Holland responded

On behalf of our team at 94 Nissan of South Holland, we want to say a big THANK YOU! It was our pleasure assisting you! Liz

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