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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,269 Reviews

1,269 Reviews of 94 Nissan of South Holland - Service Center

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August 26, 2019

Car service Steve was very courteous and professional. He kept my involved in the process and didn't pressure to do more than needed. I left the dealership's serv More

by darrylclayton20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Aug 30, 2019 -

94 Nissan of South Holland responded

We're so thrilled your time with us was amazing! We look forward to seeing you again! Remember to ask for a free car wash! Liz

August 22, 2019

Always good. Everyone is great and nice, keep up the great work. Thanks for asking and the fast service and the free internet service and doughnuts I appreciate it More

by DBOLLING1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
Aug 22, 2019 -

94 Nissan of South Holland responded

Thanks for your nice review. We appreciate you as well :) Liz

August 21, 2019

Had vehicle checked for vibration. It took several hours for the technician to inform me of the issues, however, once he did, we had very good communication. Overall service was good. More

by torrenci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Aug 23, 2019 -

94 Nissan of South Holland responded

Oh Lord, several hours? First, let me say Thank You (notice the capital letter = means extra) for your patience with us. I'm glad you are letting me know so I can address it with the service manager, Steve. With that said, thank you so much for choosing us. Keep coming back! I promise it won't take as long next time! Liz

August 21, 2019

My experience at Nissan is always magnificent, I would highly recommend this Nissan to all of my friends and family, they always make sure that your problems are s More

by colej152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Aug 22, 2019 -

94 Nissan of South Holland responded

We are incredibly grateful that you took the time out to leave us this note. Our company values customer satisfaction as a the top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again! Liz

August 20, 2019

Great place The customer service is excellent and they work in a timely fashion to get you in and out. Kelvin the salesmen and Derryl in service always treats me More

by SJBLAIR68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Oladiji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vino Smith
Aug 23, 2019 -

94 Nissan of South Holland responded

We work hard to get our customers not only driving BUT happily driving! Thanks for choosing us as your car dealer :) Liz

August 19, 2019

Very disappointed Not happy with service I received. I was advised my vehicle was going to cost more than $3,000. 00 for repairs. Wasn't satisfied. More

by charlotte.robinson83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derryl Reese
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
Aug 22, 2019 -

94 Nissan of South Holland responded

Hello Charlotte. I'm so sorry to hear about your car troubles. When transmissions go down, it's normal for a customer to feel shell-shocked. We do offer financing thru Nissan. Please feel free to call Steve Chase - the service director-https://www.dealerrater.com/dp/27521/reviews?StartDate=08%2F01%2F2019&EndDate=08%2F22%2F2019&ReviewSource=All&Filter=AllReviews&ReviewResponseStatus=NoResponseEntered# to learn more about it. Liz

August 19, 2019

Very nice and professional. I enjoyed the service tech professionalism and how he took the time to explain the time it would take to have my car finished with an oil change. More

by LEEL292000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 23, 2019 -

94 Nissan of South Holland responded

You are like family here at 94 Nissan of South Holland. Thanks for the review! Liz

August 19, 2019

Happy Customer! 😀 Thank you for your prompt service under pressure. For awhile things took several hours, meaning, 2 to 4 hours. It took a full 8 hours to receive the t More

by Felicia Lyons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shop Employees and Service Desk Employees, Steve Chase, George Winston
Aug 23, 2019 -

94 Nissan of South Holland responded

Thanks so much, Felicia! Your comments mean a lot to us. Our goal is to improve our service to valued clients like you and we will do everything we can to make 94 Nissan of South Holland the best it can be. Liz

August 19, 2019

Nissan Maxima 2019 The staff was great and the service excellent. I would highly recommend this dealership to anyone look for a car or service. I would not take my Maxim More

by TOMD53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Aug 23, 2019 -

94 Nissan of South Holland responded

Thanks so much for your nice review! I'll pass this along to Kevin! Thanks for choosing us as your car dealer :) Liz

August 19, 2019

Service was on point Because of the customer service and mr. Chase my car is back running like it suppose to be I'm grateful for that i would recommend 94 Nissan to anyone More

by Carguy Patrick 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Aug 22, 2019 -

94 Nissan of South Holland responded

You are like family here at 94 Nissan of South Holland. Thanks for the review! Liz

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