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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,335 Reviews

1,335 Reviews of 94 Nissan of South Holland - Service Center

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December 28, 2019

Great Experience Kevin was prompt, and was very helpful. He was able to take care of all my vehicle’s needs in good timing. I got an inspection, oil change, and he to More

by Tavia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Jan 13, 2020 -

94 Nissan of South Holland responded

Thanks so much for your nice review! I'll pass this along to him! Thanks for choosing us as your car dealer :)

December 27, 2019

Great experience You're always greeted by someone who knows their job well. They're always so nice and if there's any questions they answer right on the spot. They nev More

by graciem02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Oladiji
2.0
This rating includes all reviews, with more weight given to recent reviews.
Derryl Reese
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez, Steve Chase
Jan 15, 2020 -

94 Nissan of South Holland responded

Wow, what a nice review. Thank you for sharing your kind words and also for trusting us with your car. We really appreciate you! Liz

December 27, 2019

Great service 1st oil change, free of charge. Fast service in addition to extremely detailed automotive analysis of the vehicle. Top notch service, planning on re More

by seraphimic_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez, Tina Haddad, Vino Smith, Jimmy Scrementi, Booker McGee, Ryan Scott
Jan 15, 2020 -

94 Nissan of South Holland responded

Thank you for taking the time to give your feedback. We really appreciate it! Looking forward to seeing in service for your free car washes for life! Please let us know about your future experiences. Liz

December 21, 2019

Maintenance with a Surprise Went in for 5000 maintenance package. While at dealership, advised that coolsnt contained windshield solvent. When filling solvent, added to wrong More

by buck031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Sappenfield, Kevin Rodriguez
Jan 15, 2020 -

94 Nissan of South Holland responded

Just when I think Derryl is the best I get a review like this and I find out HE IS THE BEST :) Thanks oh so much for sharing your experience. It really means a lot to us, especially Derryl. Thank you! Liz

December 19, 2019

Deceitful & Pushy I was informed that my vehicle was washed & air was added in tires to read 36 lbs, but that was untrue. My vehicle was not washed, nor was air added t More

by Loretta
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Kevin Rodriguez
Dec 20, 2019 -

94 Nissan of South Holland responded

I'm so sorry, Loretta! We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Liz P.S. Please remember you are welcome to get free car washes for life so we look forward to seeing you again.

December 19, 2019

Great customer service Kevin was very informative. He explained every service needed and provided. I will recommend to all my friend and family to visit South Holland Nissa More

by jacksontina1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Jan 15, 2020 -

94 Nissan of South Holland responded

We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well! Liz

December 19, 2019

Excellent service, quick service, customer friendly! Steve, my Service Advisor was professional and informative. My service appointment took place on time and was done quickly with all necessary work bei More

by wahop29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joann Kimbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
Jan 15, 2020 -

94 Nissan of South Holland responded

Clap Clap Clap! Wonderful to hear! Do you know Steve is our Service Director? He really is a treasured member of our staff here. Thanks so much for choosing us and sharing your experience with our Steve :) Liz

December 18, 2019

Friendly and informative service Kevin took the time to answer all of my questions and had the car ready when promised. It was an easy and quick service experience. More

by Quincald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Jan 15, 2020 -

94 Nissan of South Holland responded

Kevin loves to hear feedback from our guests. We will certainly share your thoughts with our team. We really appreciate you! Liz

December 18, 2019

Service Experience Kevin Rodriguez makes an OK service experience better. The automatic car wash is awful. I miss the old hand wash and vacuum for the interior. More

by tentill0098
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Jan 15, 2020 -

94 Nissan of South Holland responded

First, let me say THANK YOU for not only choosing us and complimenting us but for also telling us where we need some help. Liz

December 16, 2019

Oil change Came in for an oil change, customer service was great, and the wait wasn’t too long and the price for the oil change was decent. More

by ebonydominiquef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McGreal
Jan 15, 2020 -

94 Nissan of South Holland responded

Thanks for choosing us as your Nissan dealer and for your nice review.Liz

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