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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,335 Reviews

1,335 Reviews of 94 Nissan of South Holland - Service Center

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January 10, 2020

The reason I dislike this place is because they take way longer than the estimated time to complete a repair. They also never update you unless you ask. More

by Lexi
Recommend Dealer
No
Employees Worked With
Steve Chase
Jan 15, 2020 -

94 Nissan of South Holland responded

Hey Lexi! We wanted to let you know that your comments were heard! We just added a brand-new service status board that provides real-time status of their cars while they wait. Thanks for your patience and I hope you'll give us another try :) Liz

January 09, 2020

Location is convenient, people are great Derryl Reece is my contact at Nissan and he has always been excellent. I have never had a worry or negative experience has long as he has been employe More

by alsmith1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

94 Nissan of South Holland responded

Thanks so much for your nice review! I'll pass this along to him! Thanks for choosing us as your car dealer :) Liz

January 09, 2020

Courteous and professional That's still yet to be judged, but they are courteous and professional. I have a better review when I upgrade my car and come back for more service. More

by jamesthurmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Haddad, Jimmy Scrementi
Jan 15, 2020 -

94 Nissan of South Holland responded

We are appreciative that you are willing to give us a chance to truly prove ourselves. Trust is earned! Till we see you again, be sure to check out our website for new and used car and service specials! You will also get free car washes for life when you are a customer here! Have a great day :) Liz

January 09, 2020

Derryl was great got me in and out with no hiccups! It was super early but Derryl came in ready to work and happy yo do so! Thanks D, I’ll see you in a few months! More

by dametra67
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

94 Nissan of South Holland responded

Thank you so much for your 5-star review! I appreciate your feedback and your kind words on behalf of Derryl. We appreciate you and are always available to help. Liz PS Come back soon for your free car washes for life!

January 08, 2020

I went in for an unannounced oil change without an appointment and the service I received was courteous and excellent. I will definitely comeback again. More

by Topcat904
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Jan 13, 2020 -

94 Nissan of South Holland responded

I'm so glad we were able to accommodate you! Remember for the future for our express services no appointment is necessary! Thanks again for choosing us! Liz

January 04, 2020

Worst Service Technician Ever I brought my car in and Stephanie was super rude to me. Wouldn't answer my questions almost as she was ignoring me. I asked to be helped by someone el More

by Jaclyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephanie McGreal
Jan 15, 2020 -

94 Nissan of South Holland responded

Hello Jaclyn! We tried to find you in our system but couldn't locate you. I'm sure you're speaking of Jessica who is no longer with us. Stephanie is truly an all-star who has been with us a long time. Please come back :) Liz

January 04, 2020

Oil change In and out in timely fashion. Friendly clean environment. Will seek furthering business with Nissan. Location close to home. May call for quote on More

by Litha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

94 Nissan of South Holland responded

Perfect, Lith! So happy to hear! If you check out our schedule service page, https://www.94nissan.com/serviceappt.html, you can view other services available and make appointments that are in real-time, too! We look forward to seeing you again! Liz

January 03, 2020

Awesome Service Every Time! I just want to applaud this team on a wonderful job every time. They are very warm, inviting and hilarious to say the least. I keep coming back becaus More

by Moniqueclark1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez, Desiree Williams
Jan 15, 2020 -

94 Nissan of South Holland responded

Thanks for the wonderful review. We are absolutely delighted that you enjoyed using 94 Nissan of South Holland. Our team strives to provide you with the absolute best, every day. We hope you come again and again. Remember to come back for your free car wash! Liz

December 31, 2019

Nissan did a great job I had to get a new transmission and oxygen sensor put in my car. They did a great and fast job of repairing my car. More

by iineail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

94 Nissan of South Holland responded

Bravo! Thank you for taking the time to leave us such a beautiful review. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Liz

December 28, 2019

Great great people Great people good service good attitudes very positive people keep up good work don’t find to many good people like this anymore love the people and More

by sabina.archer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez
Jan 15, 2020 -

94 Nissan of South Holland responded

Thank you, Sabina, for your kind words! It makes us happy to know that providing our clients with the best services we can offer is paying off. If we can make your life easier, then we have truly done our job. If there is any other way we can help you, don’t hesitate to reach out. Liz

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