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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,270 Reviews

1,270 Reviews of 94 Nissan of South Holland - Service Center

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January 04, 2020

Worst Service Technician Ever I brought my car in and Stephanie was super rude to me. Wouldn't answer my questions almost as she was ignoring me. I asked to be helped by someone el More

by Jaclyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephanie McGreal
Jan 15, 2020 -

94 Nissan of South Holland responded

Hello Jaclyn! We tried to find you in our system but couldn't locate you. I'm sure you're speaking of Jessica who is no longer with us. Stephanie is truly an all-star who has been with us a long time. Please come back :) Liz

January 04, 2020

Oil change In and out in timely fashion. Friendly clean environment. Will seek furthering business with Nissan. Location close to home. May call for quote on More

by Litha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

94 Nissan of South Holland responded

Perfect, Lith! So happy to hear! If you check out our schedule service page, https://www.94nissan.com/serviceappt.html, you can view other services available and make appointments that are in real-time, too! We look forward to seeing you again! Liz

January 03, 2020

Awesome Service Every Time! I just want to applaud this team on a wonderful job every time. They are very warm, inviting and hilarious to say the least. I keep coming back becaus More

by Moniqueclark1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez, Desiree Williams
Jan 15, 2020 -

94 Nissan of South Holland responded

Thanks for the wonderful review. We are absolutely delighted that you enjoyed using 94 Nissan of South Holland. Our team strives to provide you with the absolute best, every day. We hope you come again and again. Remember to come back for your free car wash! Liz

December 31, 2019

Nissan did a great job I had to get a new transmission and oxygen sensor put in my car. They did a great and fast job of repairing my car. More

by iineail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

94 Nissan of South Holland responded

Bravo! Thank you for taking the time to leave us such a beautiful review. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Liz

December 28, 2019

Great great people Great people good service good attitudes very positive people keep up good work don’t find to many good people like this anymore love the people and More

by sabina.archer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez
Jan 15, 2020 -

94 Nissan of South Holland responded

Thank you, Sabina, for your kind words! It makes us happy to know that providing our clients with the best services we can offer is paying off. If we can make your life easier, then we have truly done our job. If there is any other way we can help you, don’t hesitate to reach out. Liz

December 28, 2019

Great Experience Kevin was prompt, and was very helpful. He was able to take care of all my vehicle’s needs in good timing. I got an inspection, oil change, and he to More

by Tavia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Jan 13, 2020 -

94 Nissan of South Holland responded

Thanks so much for your nice review! I'll pass this along to him! Thanks for choosing us as your car dealer :)

December 27, 2019

Great service 1st oil change, free of charge. Fast service in addition to extremely detailed automotive analysis of the vehicle. Top notch service, planning on re More

by seraphimic_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez, Tina Haddad, Vino Smith, Jimmy Scrementi, Booker McGee, Ryan Scott
Jan 15, 2020 -

94 Nissan of South Holland responded

Thank you for taking the time to give your feedback. We really appreciate it! Looking forward to seeing in service for your free car washes for life! Please let us know about your future experiences. Liz

December 27, 2019

Great experience You're always greeted by someone who knows their job well. They're always so nice and if there's any questions they answer right on the spot. They nev More

by graciem02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Oladiji
2.0
This rating includes all reviews, with more weight given to recent reviews.
Derryl Reese
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez, Steve Chase
Jan 15, 2020 -

94 Nissan of South Holland responded

Wow, what a nice review. Thank you for sharing your kind words and also for trusting us with your car. We really appreciate you! Liz

December 21, 2019

Maintenance with a Surprise Went in for 5000 maintenance package. While at dealership, advised that coolsnt contained windshield solvent. When filling solvent, added to wrong More

by buck031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Sappenfield, Kevin Rodriguez
Jan 15, 2020 -

94 Nissan of South Holland responded

Just when I think Derryl is the best I get a review like this and I find out HE IS THE BEST :) Thanks oh so much for sharing your experience. It really means a lot to us, especially Derryl. Thank you! Liz

December 19, 2019

Deceitful & Pushy I was informed that my vehicle was washed & air was added in tires to read 36 lbs, but that was untrue. My vehicle was not washed, nor was air added t More

by Loretta
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Kevin Rodriguez
Dec 20, 2019 -

94 Nissan of South Holland responded

I'm so sorry, Loretta! We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Liz P.S. Please remember you are welcome to get free car washes for life so we look forward to seeing you again.

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