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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,314 Reviews

1,314 Reviews of 94 Nissan of South Holland - Service Center

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March 14, 2020

This is the best dealership. I have a customer for many years. They take go above and beyond to help their customers get great service and prices. Tim and Steve are great! More

by ADTURURNIPSEED
Recommend Dealer
Yes
Employees Worked With
Tim Sappenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
Apr 14, 2020 -

94 Nissan of South Holland responded

Blush-blush - WE thing you are pretty great too! Thanks so much! liz

March 11, 2020

I came for brakes and oil change..great customer service..didnt wait too long .with all that going on hand sanitizer was put out.I would recommend more ppl for the service department cause Darryl wo More

by randlemarie171
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve, Steve Chase
Apr 14, 2020 -

94 Nissan of South Holland responded

Derryl is just a joy, isn't he? Thanks so much and we're glad you had a great experience! Your kindness is appreciated! liz

March 11, 2020

Kevin and Darryl in the service department are courteous, professional and honest information given, regarding my vehicle maintenance. Also, Pastor "O" sold me my 2014 sv Sentra-Thank You-kind and understand More

by MJackson
Recommend Dealer
Yes
Employees Worked With
Otis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez
Mar 26, 2020 -

94 Nissan of South Holland responded

Otis, Kevin and Derryl love to hear feedback from our guests. We will certainly share your thoughts with our team. We really appreciate you! Liz

March 09, 2020

Steve in service was awesome. The rest of the dealership not so much in my experiences. I couldn’t be put in contact with a service Dept member in anything close to a timely manner...it took three calls one More

by JNM96
Recommend Dealer
No
Employees Worked With
Joann Kimbrough
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez, Steve Chase, Stephanie McGreal
Apr 15, 2020 -

94 Nissan of South Holland responded

You're right, we really did have some phone issues going on. I wanted to let you know that because of your comments and others, we were able to make a few procedural changes and mended the issue. Thanks for your patience and we hope you reconsider! liz

March 09, 2020

Horrible...I had a 7am appointment...dropped my car off the night before my service appt. Nissan had my car all day the next day until closing and never looked at my car. Mind you this was a Saturday.... More

by vmister
Recommend Dealer
No
Employees Worked With
Desiree Williams
Apr 14, 2020 -

94 Nissan of South Holland responded

Thanks so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we've taken the bad elements you've mentioned in your review to heart. We worked with our Service Director, Steve, to ensure this doesn't happen again. We hope you will trust us with your repairs again. Be well! liz

March 09, 2020

Ms. McGreal was patience, respectful, nice, kept me informed on what needed to be fix on my vehicle and made sure I was satisfied with my service. More

by matasha6125
Recommend Dealer
Yes
Employees Worked With
Stephanie McGreal
Mar 26, 2020 -

94 Nissan of South Holland responded

Thanks for choosing us as your service center! We appreciate you! Liz

March 06, 2020

Shows great hospitality to the customers, make you welcome, It’s in a great location. Service person takes care of your needs right away explains the problem and how it will be performed. More

by ethelhaynes47
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Apr 14, 2020 -

94 Nissan of South Holland responded

Hiya Ethel! It's always a pleasure seeing you. Thanks so much for your warmth and good vibes. You've always taken the time to be gracious to our team. We're happy that you're happy, and we're looking forward to your next visit. Hurry back! Liz

March 06, 2020

My experience at 94 Nissan The service managers at 94 Nissan are the most friendly service managers I've experienced since I've been returning my car for service. The service is More

by chyrl_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

94 Nissan of South Holland responded

Just fantastic! So glad to hear everything was perfection! We appreciate you and your business :) WE look forward to seeing you again soon! Liz

March 04, 2020

My service has been great every since I brought my car I’ve worked with some great people & I have told other people about you guys More

by Tarshawltn
Recommend Dealer
Yes
Employees Worked With
Tim Sappenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Oladiji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelica Napoles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vino Smith, Jason Ross
Apr 14, 2020 -

94 Nissan of South Holland responded

It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us. I'm glad you felt happy and content, as we do with you :) We hope you'll come and see us again soon! Liz

March 03, 2020

Friendly and Stephanie kept me informed of the wait time and my suv was ready when stated. She was able to get me a Uber to my appointment. More

by Legerthab
Recommend Dealer
Yes
Employees Worked With
Stephanie McGreal
Mar 26, 2020 -

94 Nissan of South Holland responded

Stephanie loves to hear feedback from our guests. We will certainly share your thoughts with our team. We really appreciate you! Liz

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