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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,270 Reviews

1,270 Reviews of 94 Nissan of South Holland - Service Center

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March 25, 2020

They were able to fix my front end obstruction sensor and peovided loaner. Really appreciate Tim's assistance in getting repaired! Can now use cruise control. More

by buck031
Recommend Dealer
Yes
Employees Worked With
Tim Sappenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
Mar 26, 2020 -

94 Nissan of South Holland responded

Cruise control is a great, right?? Thanks for choosing us! Liz

March 25, 2020

My visit was great I received excellent customer service from Derryl and the cashier was great as well. I only got an oil change and replaced the cabin filter and engine filter but I'll be back for more se More

by brohm7
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Didn't get the name of the cashier but she was great too
Mar 26, 2020 -

94 Nissan of South Holland responded

Great to hear! Thanks for supporting us! Liz

March 22, 2020

Very happyand attentative and they made sure I was happy with the service and talked and my car and that my leased car would be up in a couple of month and we could discuss my future with Nissan and if I wa More

by mmgreene3030
Recommend Dealer
Yes
Employees Worked With
Joann Kimbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

94 Nissan of South Holland responded

Thanks for choosing us as your Nissan dealer and for your nice review. Liz

March 17, 2020

the best car diler I have attended very friendly and helpful staff ... one of them Mr. Armando Rodriguez a very friendly person ... the service the best 👍 More

by irami2082
Recommend Dealer
Yes
Employees Worked With
Armando Rodriguez
Mar 26, 2020 -

94 Nissan of South Holland responded

It was our pleasure to assist you with your purchase. We look forward to seeing you in our service department for your first oil change. Don't forget to ask for your free car wash too! Liz

March 16, 2020

Very efficient service department. I don't know what I would do without Derryl. He is the most compassionate and devoted service advisor that I have ever Encountered. I always look forward to my visits t More

by Bkimkeenan_2
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Sappenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Sappenfield, Super Guy!!!!, Kevin Rodriguez, Steve Chase, Stephanie McGreal
Apr 14, 2020 -

94 Nissan of South Holland responded

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to see you again soon! liz

March 16, 2020

GREAT SERVICE. Excellent service received my car back in a timely manner and prices were fair. Kevin Rodriguez. and staff are friendly and professional. I highly rec More

by INFO77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Apr 14, 2020 -

94 Nissan of South Holland responded

We work hard to get our customers not only driving BUT happily driving! Thanks for choosing us as your car dealer :) Liz

March 14, 2020

This is the best dealership. I have a customer for many years. They take go above and beyond to help their customers get great service and prices. Tim and Steve are great! More

by ADTURURNIPSEED
Recommend Dealer
Yes
Employees Worked With
Tim Sappenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
Apr 14, 2020 -

94 Nissan of South Holland responded

Blush-blush - WE thing you are pretty great too! Thanks so much! liz

March 11, 2020

I came for brakes and oil change..great customer service..didnt wait too long .with all that going on hand sanitizer was put out.I would recommend more ppl for the service department cause Darryl wo More

by randlemarie171
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve, Steve Chase
Apr 14, 2020 -

94 Nissan of South Holland responded

Derryl is just a joy, isn't he? Thanks so much and we're glad you had a great experience! Your kindness is appreciated! liz

March 11, 2020

Kevin and Darryl in the service department are courteous, professional and honest information given, regarding my vehicle maintenance. Also, Pastor "O" sold me my 2014 sv Sentra-Thank You-kind and understand More

by MJackson
Recommend Dealer
Yes
Employees Worked With
Otis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez
Mar 26, 2020 -

94 Nissan of South Holland responded

Otis, Kevin and Derryl love to hear feedback from our guests. We will certainly share your thoughts with our team. We really appreciate you! Liz

March 09, 2020

Steve in service was awesome. The rest of the dealership not so much in my experiences. I couldn’t be put in contact with a service Dept member in anything close to a timely manner...it took three calls one More

by JNM96
Recommend Dealer
No
Employees Worked With
Joann Kimbrough
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez, Steve Chase, Stephanie McGreal
Apr 15, 2020 -

94 Nissan of South Holland responded

You're right, we really did have some phone issues going on. I wanted to let you know that because of your comments and others, we were able to make a few procedural changes and mended the issue. Thanks for your patience and we hope you reconsider! liz

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