Back

94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,270 Reviews

1,270 Reviews of 94 Nissan of South Holland - Service Center

Sort by
May 14, 2020

Appointment was for a recall. Darryl was very professional and knowledgeable about the reason for the recall. He maintained contact by way of text messaging.. More

by drrock1992
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

94 Nissan of South Holland responded

That's pretty great to hear! We take recalls very seriously! We also recognize customers now really like to communicate by text, so thanks for confirming that. Derryl said he appreciates how wonderful you are to work with, too! Have a great night! liz

May 12, 2020

Customer service has always been welcoming and friendly. The service employees have taken the time to explain the necessary repairs. They have listened and answered my questions. More

by LOR15ROD
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
May 12, 2020 -

94 Nissan of South Holland responded

At 94 Nissan of South Holland, we're proud to be your Nissan dealer. We know there are a lot of choices and we appreciate you choosing us. Please come back soon for your free car washes for life! Liz

May 11, 2020

Man you have the best employe working his xxx off for Nissan. Kevin Rodriguez keeps me updated 100 percent doing everything he possibly can. Extending his hand and going above and beyond his Job descript More

by sjfavela011
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
May 12, 2020 -

94 Nissan of South Holland responded

That's SO awesome to hear! Kevin is truly the best. We are really lucky to have him on our team. He's so hard-working and truly a good person. I've passed on your comments to ownership as well so he gets much-deserved recognition. Liz

May 10, 2020

I was provided with top of the line service. Steve alerted me regarding the length of time for repairs or service to my car. I will definitely bring my car back to Nissan of South Holland!!! More

by MarieJazziest
Recommend Dealer
Yes
Employees Worked With
Steve Chase
May 12, 2020 -

94 Nissan of South Holland responded

Steve loves to hear feedback from our guests. We will certainly share your thoughts with our team. We really appreciate you! Liz

May 07, 2020

I called and was able to schedule an appointment for an oil change the same day. When I arrived, I was told the wait would be 2 hours, but it was much longer and no one communicated with me. They also forg More

by Temibennett13
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
May 12, 2020 -

94 Nissan of South Holland responded

Your comments mean a lot to us. Our goal is to improve our service to valued clients like you and we will do everything we can to make 94 Nissan of South Holland the best it can be. We try to keep annoying incident frequency to a minimum. Thanks for your patience! Liz

May 06, 2020

Very friendly enviroment. The employees at this dealership are always kind and friendly. Steve kept me informed of the status of my vehicle periodically. I purchased my vehicle More

by BIGGE911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Oladiji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
May 12, 2020 -

94 Nissan of South Holland responded

This is really great to hear! We work hard on our communication for both sales and service. We're so happy to hear you're happy! It means a lot that you keep choosing us. Hope to see you soon! liz

May 06, 2020

Oil Change I did not like the wait time for my oil change. I tried to make a appointment but was told no. I was in the waiting area for a hour and a half for a o More

by skisha96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 12, 2020 -

94 Nissan of South Holland responded

I'm really sorry about your wait! Thanks for your patience with us! Please come back soon for a free car wash :) Liz

May 05, 2020

Not the best experience. Too many employees working without face shields during this pandemic. The wait was minimal but wasn’t comfortable waiting in waiting area. More

by damien.spaulding
Recommend Dealer
No
Employees Worked With
Mike Coleman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase, Stephanie McGreal
May 05, 2020 -

94 Nissan of South Holland responded

Hi Damien! Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response. We have doubled our efforts to have visitors mask up and it's a requirement for our employees to wear them as well. Our cashiers were retrained on our COVID procedures after we received your complaint. Thank again for visiting us and we will keep doing better. Don't hesitate to reach out if you have any more questions, comments, or concerns. Liz

May 04, 2020

As always AMAZING SERVICE! Thank you Kevin for setting up my appointment and ensuring the work was done right. 94 Nissan always taking pride in their work and ensuring their customers stay happy. THANK YOU ! More

by Gonza_roberto90
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
May 05, 2020 -

94 Nissan of South Holland responded

Thanks for sharing your experience! We're really happy everything was great! Remember to come back for your free car washes for life! Liz

May 04, 2020

The service department, parts departments, and finance department were courteous, respectful of time management, professional, and knowledgeable of their expertise areas. The dealership was mindful of Cov More

by Tiffany car dealer
Recommend Dealer
Yes
Employees Worked With
Kelvin Oladiji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Koehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez, Vino Smith
May 05, 2020 -

94 Nissan of South Holland responded

Thanks Tiffany for your wonderful review! We take Covid so seriously and want our customers and employees to feel secure when getting their essential services done. Thanks for choosing us and for noticing! We appreciate you! liz

...
78
...