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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,270 Reviews

1,270 Reviews of 94 Nissan of South Holland - Service Center

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June 17, 2020

Wonderful Customer Service I had the pleasure of purchasing my car here, my salesman Otis Smith made me feel comfortable, and took away the anxiety of my new purchase. The servi More

by shyrell181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

94 Nissan of South Holland responded

That's really great to hear. Otis Smith has been with our company for over 20 years. He's tremendous and very much a part of the family. Thanks for noticing and THANK YOU for choosing us! Please come back soon for your free car washes for life! Liz

June 16, 2020

Service was great this time was just getting an oil change but the salesman James kept me company from time to time while I waited outside. Because I didn't want to sit inside. Would be nice if you guy More

by Lashay
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez, James Majors
Jun 18, 2020 -

94 Nissan of South Holland responded

Hey Lashay! Thanks for the suggestion. We are going to work on that next week! Next time you're back, you'll see the power of your suggestion :) Liz

June 15, 2020

Fine experience . However, I feel coersion tactics are used by being told that services (other than the original scheduled service) need to be performed otherwise my More

by elainesmithtwins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez, Steve Chase
Jun 18, 2020 -

94 Nissan of South Holland responded

Hi Elaine, I will pass this onto the service manager Steve so he's aware. We are supposed to let our customers know what we know regarding regular maintenance and how it affects your warranty. It must be the way they are communicating the message that's the issue and THAT we can fix. Thanks for letting us know that. We hate to think of anyone being made uncomfortable. I will also let them know about the car wash, please bring it back when you can and we'll run it thru for you. Liz

June 15, 2020

I have purchased two cars from this dealership. The service is always excellent. I haven’t had to wait too long in the service department. More

by srn212
Recommend Dealer
Yes
Employees Worked With
Steve Chase, Stephanie McGreal
Jun 18, 2020 -

94 Nissan of South Holland responded

We really appreciate you! We know you have tons of choices and that you keeping picking us means alot. We will continue to strive for your happiness! Hope to see you soon for your free car wash! liz

June 15, 2020

The Nissan 94 in South Holland is a very pleasant place to take your car for service. The people are friendly, they greet you with a smile, and they answer all of your questions. I am very please with thei More

by NELLBABYFACE
Recommend Dealer
Yes
Employees Worked With
Stephen Veldman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez, Steve Chase
Jun 18, 2020 -

94 Nissan of South Holland responded

Thank you so much for your 5-star review! I appreciate your feedback and your kind words regarding Steve and Kevin. We appreciate you and are always available to help. Liz

June 15, 2020

Service was fine, could have been faster, everyone was courteous and pleasant and helpful. I've been having my Nissan serviced there ever since I purchased it. More

by brando429
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Jun 18, 2020 -

94 Nissan of South Holland responded

Thanks so much for your loyalty! We apologize for any delays you experienced. We are just getting back on a regular schedule with our whole team. We look forward to seeing you again soon! Liz

June 11, 2020

Came in for my I came in for my regular 90 day oil change, Tire check, etc. the wait time was relatively short and service great. More

by blessedtoi
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Jun 12, 2020 -

94 Nissan of South Holland responded

Thank you! We appreciate your comments! A recommendation from a current customer is the best compliment we can get!! Have a great day and remember, we're always here for you :) Liz

June 10, 2020

I took my car in to be serviced and was told the only person certified to work on my electric car had been laid off. They explained it was due to covid. However I don't think it was a good judgment call More

by Gennifer
Recommend Dealer
No
Employees Worked With
Kevin Rodriguez
Jun 11, 2020 -

94 Nissan of South Holland responded

Hi Gennifer! You're absolutely right - laying off our only mechanic that works on electric cars was not a good move, however, there are union rules that we must follow. The rules don't take that into consideration. The good news is, our specialty mechanic is back! His name is Scott and he has won lots of awards of greatness from Nissan because he does such a great job so please consider coming back to us next time you need something done on your Leaf. Liz

June 08, 2020

Although I was a walk in, I was greeted by a courteous service department associate. I like the service that allows the associates to text you when your car services have been completed. More

by beckbeck6
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Jun 12, 2020 -

94 Nissan of South Holland responded

Thanks for your 5-star review. We really appreciate it! More importantly - THANKS FOR CHOOSING US!!!! :) Liz

June 07, 2020

Everything was perfect in an out he took my car straight in no wait love Nissan will do business with them again thanks I really appreciate it More

by Sandra Brown
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Jun 12, 2020 -

94 Nissan of South Holland responded

Thanks for your 5-star review! We’ll continue to work hard to make you a happy 94 Nissan of South Holland customer! Liz

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