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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,270 Reviews

1,270 Reviews of 94 Nissan of South Holland - Service Center

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June 28, 2020

Very friendly and helpful.took care of the issues I was having with my car.very satisfied with the work.will go there again if needed.thanks More

by Scottbruce
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Jun 29, 2020 -

94 Nissan of South Holland responded

That's great to hear Scott! We'd love to work with you again! liz

June 27, 2020

Missing motor protection under hood. No help to find it During my visit mechanics took the cover off of my motor and other parts under the hood and did not replace it. When questioned, was not helpful. More

by bluebald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know the names of all who worked on my car. Kevin was the person who referred me to the manager, who was not available.
Jun 29, 2020 -

94 Nissan of South Holland responded

Hi! Can you email me liz@94nissan.com with your name so I can look into who worked on your car? I'm really sorry and will get to the bottom of this! Liz

June 27, 2020

I have been having a few minor issues with censors reporting error messages since my recent purchase and the service department has been helpful in making sure my car is functioning properly. I apprec More

by Shaun
Recommend Dealer
Yes
Employees Worked With
Kelvin Oladiji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez
Jun 29, 2020 -

94 Nissan of South Holland responded

Thanks Shaun for your input! We love hearing great things about our team. We appreciate you! liz

June 27, 2020

Thanks 4 Everything the service is Allways grate everybody is sooo nice 2 me every time I come up there I like Steve he help me a lot thank yu so much I really appreciate More

by carlacoleman19
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez, Steve Chase
Jun 29, 2020 -

94 Nissan of South Holland responded

Thanks so much Carla for your nice review! I'll pass this along to him! Thanks for choosing us as your Nissan service center :) Liz

June 27, 2020

Steve the Service Advisor was great. However to fix my car took 8 hours without the option of a loaner and no food options. Thanks! More

by nmbutler67
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Jun 29, 2020 -

94 Nissan of South Holland responded

Hello! Did you know Steve is our service manager? He's so genuine and knowledgable. When you're with him, you're with the best. Due to the ongoing issues with COVID, we are not offering free snacks or water because we cannot ensure things are sanitary as they need to be. Putting a bowl of granola bars out for everyone to stick their hands in just simply isn't an option these days. Same with a fridge of water. We are striving to keep everyone healthy so we have to forgo some creature comforts for the time being. We do have a vending machine that is sanitary and coffee maker, which is also sanitary. Thanks for your ongoing business and support. We look forward to normalcy in the future. Liz

June 27, 2020

Great customer service very friendly they do not keep you waiting and I had a great time they do social distancing and everything everything is great More

by byron4053
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

94 Nissan of South Holland responded

Thanks for sharing your experience, especially social distancing. We take what's going on very seriously. It means alot that you noticed :) Liz

June 26, 2020

Recall Review I came in for a recall and a sensor light regarding the tires. Kevin quickly checked me in. Steve kept me abreast of the progress of the recall and se More

by MSCBACHBELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Oladiji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
Jun 29, 2020 -

94 Nissan of South Holland responded

We're happy to hear it! Thanks for the shout-out! Liz

June 26, 2020

The one thing that I have a problem with is that eventhough you have an appointment; you still have to end up waiting 2-3 hours. More

by tmcausby
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Jun 29, 2020 -

94 Nissan of South Holland responded

Hi Toni! I'm really sorry about the wait! We are sanitizing before and after so there is a little longer wait time. Thanks for your patience and for letting us know what we need to work on! Liz

June 18, 2020

They're very helpful and professional. Steve was great and the cashier as well as the other employees were friendly and courteous. The are the best. More

by Pat L
Recommend Dealer
Yes
Employees Worked With
Tim Sappenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
Jun 29, 2020 -

94 Nissan of South Holland responded

Thanks Pat for your 5-star review! We're happy we make you happy! Liz

June 17, 2020

I've gotten 4 cars from this dealership, the atmosphere is welcoming and so are the staff. I always take my car here for service. More

by seed_mone
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez
Jun 18, 2020 -

94 Nissan of South Holland responded

That's pretty awesome to hear!! It's such a compliment that you are such a loyal customer to us. We really appreciate you! liz

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