Back

94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,270 Reviews

1,270 Reviews of 94 Nissan of South Holland - Service Center

Sort by
July 07, 2020

Great service! I was greeted and asked about the service I needed. I received a discount. My car was ready earlier than they expected it to be More

by Grady
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Jul 08, 2020 -

94 Nissan of South Holland responded

Hi Grady! Wonderful! We look forward to seeing you again soon! Thank you! Liz

July 07, 2020

Service was polite courteous and efficient waiting area was clean and comfortable All the staff was very professional and personable a very very pleasant experience. More

by angeleyesgma
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Jul 08, 2020 -

94 Nissan of South Holland responded

We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well. Liz

July 07, 2020

The dealership was clean and service department was friendly. Both Steve and Derryl went out of their way to make sure my car issues were resolved. Their service included loaners and at one point a tow More

by Sabrina
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
Jul 08, 2020 -

94 Nissan of South Holland responded

Thanks for choosing us as your Nissan dealer and for your nice review. Liz

July 06, 2020

I have always had a very good experience at Nissan of south holland. The staff is friendly and knowledgeable. Service is always prompt and consistent More

by josephdelira
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
Jul 08, 2020 -

94 Nissan of South Holland responded

It was our pleasure to assist you with your purchase. We look forward to seeing you in our service department for your first oil change. Don't forget to ask for your free car wash too! Liz

July 02, 2020

Many employees did not have their masks on. Service department over charged me and I had to call email to get a refund because they were already gone for the day. Had to come back later in the day to p More

by Alicia
Recommend Dealer
No
Employees Worked With
Kevin Rodriguez
Jul 14, 2020 -

94 Nissan of South Holland responded

Dear Alicia, thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your visit with us fell short of expectations. I also want to thank you for giving us a chance to make things right. We're using your feedback to make some important changes. We are adding more signage in our dealership with our current policy which is our expectation of employees and customers to wear masks and social distance. Liz

July 01, 2020

Stellar service and communication as usual. No complaints! I always have a pleasant experience. It’s also a really good feeling to know that the Service Manager, Kevin knows who you are when you d More

by Monie1019
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Jul 16, 2020 -

94 Nissan of South Holland responded

We totally agree - Kevin is superb!I like how he speaks to people too. If you don't understand something, he talks to you with kindness, not judgment. Thanks for sharing your experience! Liz

June 30, 2020

Steve the service manager was nice and did my service in a fashionable time and also got me down to a good price for my breaks to be done . Thanks stave!! More

by aallen3295
Recommend Dealer
Yes
Employees Worked With
Otis Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez, Steve Chase
Jul 16, 2020 -

94 Nissan of South Holland responded

Clap Clap Clap! Wonderful to hear!Thanks for sharing! Liz

June 30, 2020

When I received my car after 99 Nissan had it for three week. It’s was return the way I drop it off. I had a dent in back seat passenger side. My wipe blade was broke, my rear defrost doesn’t work and when More

by kimberly2735
Recommend Dealer
No
Employees Worked With
Mike Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

94 Nissan of South Holland responded

Hi Kimberly, my name is Liz and I wanted to check on you to see if you were happy with your resolution. Email me at liz.sappenfield@94nissan.com. Liz

June 30, 2020

Great Service Very professional and thorough. I was in and out in no time. With social distancing going on, their waiting area was spaced out to accommodate. More

by chaslucas9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

94 Nissan of South Holland responded

Social distance is very important to us! We appreciate you noticing it.Thanks for coming in! Liz

June 30, 2020

The best service in Chicago land. this is the best dearership in the Chicago land. I brought my 2005 Xterra here and I've been coming back for service ever since. The prices are a litt More

by TCFACE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez, Steve Chase
Jul 14, 2020 -

94 Nissan of South Holland responded

Thank you so much for taking the time to leave us this amazing review! Liz

...
74
...