Back

94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,312 Reviews

1,312 Reviews of 94 Nissan of South Holland - Service Center

Sort by
August 27, 2020

The sales guy was the best But I didn’t like the service in the service department the wait is always long. And there is no play section for the kids like the other dealer ships More

by rhaddad_8th
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Oladiji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez
Sep 11, 2020 -

94 Nissan of South Holland responded

I see you had Kelvin for sales. He really is a gem of a guy. He is true as they come. I'm sorry you had a long wait in service. We try our best to get everyone in and out. We will continue to strive for that goal so do give up on us! As for the playroom we used to have one but with COVID, we decided we couldn't expose kids to potential germs on toys. I hope you can give us another chance! Liz

August 26, 2020

94 Nissan is the BEST as far as I'm concerned. The service is spectacular the family treats you as one of their own. I've been a customer since 1995 no complaints. More

by hotnspicybadgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sappenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Winston , Steve Chase
Sep 11, 2020 -

94 Nissan of South Holland responded

Thank you! We appreciate your comments! A recommendation from a current customer is the best compliment we can get!! Have a great day and remember, we're always here for you :) Liz

August 26, 2020

The service was timely and the staff was very courteous. It was very easy to schedule my appointment. The technician kept me abreast of what was happening with my vehicle. More

by EDMASTER04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Sep 11, 2020 -

94 Nissan of South Holland responded

Thanks for your kind words and we look forward to seeing you again. Liz

August 24, 2020

Always get my service here, needs to be more accurate when booking appointments. Waited 2 hrs for a oil change and tire rotation. Thank you More

by renessewhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kasey Winters
Sep 11, 2020 -

94 Nissan of South Holland responded

You're absolutely right! That was a little too long. I will mention to the team they need to provide customers a more accurate wait when things get backed up. Thanks for letting us know! Liz

August 24, 2020

My experience at South Holland Nissan has been with the Service department, and has been spectacular! Always meeting with me professionally, and the service has been prompt. More

by kspencerturner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez, Steve Chase
Sep 11, 2020 -

94 Nissan of South Holland responded

Thanks again for the recommendation, and have an amazing day! Liz

August 20, 2020

The people there are always nice. I feel that I'm get professional care for my vehicle. My answer is short and to the point More

by my1blackbutterfly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

94 Nissan of South Holland responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2020

My experience at 94 Nissan was excellent. The entire staff was courteous and professional. My car was serviced and completed within the time estimated by the service writer. Five stars. More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The phone lady and the two ladies at the checkout desk. Five stars for all.
Aug 24, 2020 -

94 Nissan of South Holland responded

Wow! Thank you thank you thank you!!! This really means alot to us! Liz

August 18, 2020

The wait was a little long but a storm had come through earlier in the week and so the dealership was closed as a result of it so I understood. The waiting area was not set up for social distancing. But pe More

by shaletha_j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

94 Nissan of South Holland responded

Hi Shaletha! We have spaced our chairs apart but we did keep a few near each other in case families want to sit together. I will let the owners know they may want to mouth things around a little more. Thanks so much for your patience during our power outage, we really appreciate your business, Liz

August 18, 2020

I bought my vehicle from 94 Nissan in January 2020 and the service was stellar. I took my vehicle in for service just to get basic maintenance and the service was top tier. More

by tessaljenkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deshun Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase, Vino Smith
Aug 18, 2020 -

94 Nissan of South Holland responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Liz

August 18, 2020

My second time here! Overall, service was great and timely! Not a long wait! So far, I will continue having my vehicle serviced here for recommended services! More

by maryowens204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Aug 18, 2020 -

94 Nissan of South Holland responded

Hello Mary, thank you for your kind words and this wonderful review! Liz

...
74
...