Back

94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,337 Reviews

1,337 Reviews of 94 Nissan of South Holland - Service Center

Sort by
December 17, 2020

The dealership was clean and friendly, but my buying experience was not the best. It felt robotic with no human touch. I purchased from here before and know they are much better than my recent experienc More

by queenveek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Sappenfield
3.0
This rating includes all reviews, with more weight given to recent reviews.
Angelica Napoles
3.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Veldman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Koehler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Sappenfield, Kevin Rodriguez, Steve Chase, Vino Smith, Tosha Hickey, Jason Ross
December 17, 2020

The service is very good. Darryl,My service advisor, is The service is very good. Darryl, My service advisor, is very knowledgeable and understanding to my need to obtain proper maintained on my nissan Max More

by cegates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
Jan 04, 2021 -

94 Nissan of South Holland responded

It's experiences like yours that really keep us motivated!

December 15, 2020

Went to dealership for an oil change & tire rotation. Oil change $55, tire rotation $30-$35 so I'm looking for great service meaning I could've went somewhere cheaper with excellent service. Anyway I'm drivi More

by tlcummings19
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Steve Chase
Jan 13, 2021 -

94 Nissan of South Holland responded

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. Liz

Jan 14, 2021 -

tlcummings19 responded

Uncommon?? OK

December 15, 2020

94 Nissan service department is top top Mr. Daryl and Mr. Kevin Rodriquez stay professional but Mr.Kevin has been my go to guy since I got the car I appreciate you All's help in helping me maintain my car. More

by Sentra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez, Steve Chase, Vino Smith
Feb 11, 2021 -

94 Nissan of South Holland responded

Thanks for your nice review. We appreciate you as well :) Liz

December 14, 2020

Established is clean and we'll kept. Staff I came in contact with were professional, polite, and customer satisfaction oriented. My service advisor, Steve, bwasvwas awesome! More

by vernb23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Jan 04, 2021 -

94 Nissan of South Holland responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 12, 2020

They kept my truck for a week after I already can twice for the same problem. Still did not find the problem. I will go somewhere else! More

by Natalie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Rodriguez
Jan 13, 2021 -

94 Nissan of South Holland responded

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. Liz

December 09, 2020

My appointment was for 7am I arrived on time and the service department check me in right away service technician said it would take at least 2 hours and it did Great honest service I was very pleased More

by ismaelsilva73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez
Jan 04, 2021 -

94 Nissan of South Holland responded

Until the next time we meet, take care!

December 09, 2020

They are great people and the service is great, I hope they stay the same . Don’t change a thing. Thanks for the great service More

by KJACKSON-MILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez, Steve Chase
Jan 04, 2021 -

94 Nissan of South Holland responded

Thanks again for the recommendation, and have an amazing day!

December 05, 2020

Level of customer service was great everyone was friendly and attentive without being overbearing. We were in and out in record time for the oil change and tire rotation More

by wandahampton-davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Jan 04, 2021 -

94 Nissan of South Holland responded

We do hope we can be of assistance in the future. Take care!

December 04, 2020

Great service at Nissan in South Holland in Chicago. The service was fast and informative as I waited in the lobby, alone with serviceman interaction updates while car was being service. Thanks! More

by G.kesse05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Jan 04, 2021 -

94 Nissan of South Holland responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

...
69
...