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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,270 Reviews

1,270 Reviews of 94 Nissan of South Holland - Service Center

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October 15, 2020

Car was in for transmission repair covered under warranty. Only complaint I was not provided a loaner car and had to rent a car for a week. More

by bevh57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez, Steve Chase
Oct 16, 2020 -

94 Nissan of South Holland responded

Hi Bev. I'm so sorry for the inconvenience you experienced getting your transmission fixed. We have very few loaner cars these days due to the Coronavirus. Depending on if you used a factory warranty or an extended warranty, some cover loaners while others do not. Please stop in and see our finance director next time you're in for a quote to purchase an extended warranty! This will help protect your investment while preventing inconvenience next time something comes up. Please let me know if you need any more help. Liz liz@94nissan.com

October 15, 2020

Service was great!!! Kevin in service took care of me and kept me updated on everything!!! Great job will definitely us these guys again wow!!!! More

by hammond0
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez
Oct 16, 2020 -

94 Nissan of South Holland responded

That's such great news! We're so glad that we were able to go above and beyond your expectations! Liz

October 14, 2020

I have always been satisfied with this dealership. Steve and Daryl have always been professional. Stephanie said that they maybe able to work me in and they did More

by lrstcktn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase, Stephanie McGreal
Oct 16, 2020 -

94 Nissan of South Holland responded

Thank you for taking the time to leave a review for our service team at 94 Nissan of South Holland! We're happy we could meet your expectations! Liz

October 12, 2020

Excellent Service . I wouldn’t go any where else but Nissan for my oil change. Here are the best. My Sales Person is the best. More

by smithletisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derryl Reese, Steve Chase
Oct 16, 2020 -

94 Nissan of South Holland responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Liz

October 08, 2020

Pastor "O" & Mr. John Palmer gave Extraordinary Professional Service & Attention To My Needs. I Thank South Holland Nissan For Their Customer Service. Continue To Be Humble.🙏🙏🙏 More

by Gracious Gift
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Palmer
Oct 16, 2020 -

94 Nissan of South Holland responded

We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at 94 Nissan. You left quite an impression on Pastor O and John. They smiled so big when I read this to them. Oh, thank you for your kindness and have a great weekend. Please come back soon for your free car washes for life! liz

October 08, 2020

Kevin kept me in constant communication from start to finish on the repair of my radio. I appreciate his knowledge of this repair and my concerns thank you More

by amariq212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez, Steve Chase
Oct 16, 2020 -

94 Nissan of South Holland responded

What a great review! We strive for 100% satisfaction, and it is great to see you had such a positive experience with Kevin and Steve. They are as true as they come! liz

October 07, 2020

Kevin is an outstanding employee. He is always very polite, kind, knowledgeable and honest about the repairs my car needs. I will definitely be back! More

by rzamudio62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez, Steve Chase, Stephanie McGreal
Oct 16, 2020 -

94 Nissan of South Holland responded

We totally agree - Kevin is wonderful! Reviews like this give us motivation and help us ensure we provide high-quality care. Thanks so much! Liz

October 05, 2020

Quick courteous service, text messages indicating numbers if I had questions about service. The only thing that didn’t live up to my expectations was the plastic on the steering wheel and seat were left in p More

by GGreer1033
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

94 Nissan of South Holland responded

Oops about the plastic! Sorry about that! Thanks for letting us know so we can make corrections. I'm glad overall your visit was seamless. Please come back for a free car wash! Liz

September 30, 2020

Went in for oil change, regular maintenance. As always, prompt professional service. Derryl keeps me posted on how the work is going, lets me know upcoming maintenance to anticipate. Car is washed followi More

by Suewein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
Sep 30, 2020 -

94 Nissan of South Holland responded

Thank You for giving us your trust, business and for leaving us this review. Remember to come back for your free car washes for life! Liz

September 28, 2020

I love my car and I love my service peopleI came in for my maintenance check oil change tire rotation couldn’t get a car wash or the car vacuum because they weren’t enough staff for which I can understand More

by ydnbsn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Sappenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez, Steve Chase, Stephanie McGreal
Sep 30, 2020 -

94 Nissan of South Holland responded

Thanks so much for leaving us such a nice review. I'm sorry we couldn't clean up your car. We had some call-off's that day :(. We really appreciate your understanding! liz

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