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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,335 Reviews

1,335 Reviews of 94 Nissan of South Holland - Service Center

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January 11, 2021

I enjoy working with the rep Kevin. He explains everything to my understanding and keeps me updated while my vehicle is being serviced. If service is more than I expected, he tried to give me some More

by mariavitela1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Jan 25, 2021 -

94 Nissan of South Holland responded

Thanks so much for your nice review! I'll pass this along to him! Thanks for choosing us as your car dealer :) Liz

January 11, 2021

Definitely my favorite of faves as far as dealerships go. Derryl is an excellent service manager and the crew was on top game this past weekend. No issues, well priced and got out quickly. Best to get there More

by bruce.hanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

94 Nissan of South Holland responded

Thanks so much for your nice review! I'll pass this along to him! Thanks for choosing us as your car dealer :) Liz

January 10, 2021

They could do much better with the customer service. Ain’t be going back here. Too many bad experiences. I don’t feel valued until I think about trading in my car. More

by Molly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derryl Reese
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

94 Nissan of South Holland responded

Hello Molly. I'm really sorry to hear that you've had a collection of bad experiences with us. Have you spoke to our service manager yet about the issues you've been experiencing? His name is Steve Chase and he can be emailed at steve@94nissan.com. Please let me know what we can do to improve our services. WE would really appreciate the chance to make things right. Liz liz@94nissan.com

January 06, 2021

The dealership was very courteous and and get you and get you out very kind and quick and look forward visiting again for the best service More

by leketiath@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez, Steve Chase, Matt Sappenfield, Stephanie McGreal
Jan 25, 2021 -

94 Nissan of South Holland responded

Thank you for leaving such a nice review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. Liz

January 06, 2021

Stellar job!!! Thanks guys. Everytime I need to service my vehicle I take it to this location. I feel they take the appropriate time to diagnose my vehicle and to tell me what I need now and in the future. More

by mobog_07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez, Steve Chase, Matt Sappenfield, Stephanie McGreal
Jan 25, 2021 -

94 Nissan of South Holland responded

Your comments mean a lot to us. Our goal is to improve our service to valued clients like you and we will do everything we can to make 94 Nissan of South Holland the best it can be. Liz

January 04, 2021

I would definitely recommend this service center, I’ve been going there for years getting my car service. I’ve never had a bad experience everyone is so professional but my favorite is Steve Chase.😊 More

by Kmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Jan 04, 2021 -

94 Nissan of South Holland responded

We appreciate your positive review about your recent experience with us!

January 04, 2021

Kevin Rodriguez was courteous, knowledgeable and very attentive to my needs. He made me feel like I was in good hands with his on-point customer service. More

by Brian Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Jan 04, 2021 -

94 Nissan of South Holland responded

We appreciate your positive review about your recent experience with us!

December 29, 2020

The services at this location is exceptional, the team works together and I'm always greeting with a smile and I feel confident about the services provided, More

by BETTYROBINSON1263
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez, Steve Chase
Feb 11, 2021 -

94 Nissan of South Holland responded

Hi Betty, it was so nice to have you as a customer! Thanks for the review and business :) Liz

December 26, 2020

I purchased a automatic starter on a new 2020 Nissan Morano It's has not worked correctly since I purchased in September 2920. I've brought it back 4× the key doesn't connect it been re-programmed 3×.I More

by valeriekells207
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
December 26, 2020

The service was excellent. All the staff members were courteous and very helpful. The wait time is reasonable. I've never had to be there for an unreasonable amount of time. More

by deespiv74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

94 Nissan of South Holland responded

We are very happy we could provide you with a positive experience!

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