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94 Nissan of South Holland - Service Center
South Holland, IL
1,335 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,335 Reviews of 94 Nissan of South Holland - Service Center
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January 26, 2021
The customer service was terrible. We were not greeted upon arrival. We waited over 10 mins just for someone to great us. Even with an appointment it took over 4 hours for us to get our vehicle back for a upon arrival. We waited over 10 mins just for someone to great us. Even with an appointment it took over 4 hours for us to get our vehicle back for a test. I dealt with an employee named Darryl who was rude and unprofessional. He did not get to the bottom of the issue with my car. He spoke loud and aggressively to me via phone. He needs to be put on some form of corrective action so he never treats another customer like this again. I do not plan to purchase or get my vehicle serviced at this location. When I dealt with the manager Steve after this issue his customer service was phenomenal but Darryl’s behavior was enough to keep me from coming back. More
by Not SH Nissan
Verified CustomerEmployees Worked With
Steve Chase
January 25, 2021
I’ve bought 2 cars here. I’ve had a great experience with sales and service both. They’re friendly and helpful. Service had been thorough and reasonable. sales and service both. They’re friendly and helpful. Service had been thorough and reasonable. More
by mormorlc
January 23, 2021
I was very please with the service and the work as well they took care of my car and reasonable time wash the car I was just pleased thank you Nissan Great Job they took care of my car and reasonable time wash the car I was just pleased thank you Nissan Great Job More
by spraggins.tony1965
Employees Worked With
January 23, 2021
Not a good experience at all!!! I was rushed along which caused a major problem with my warranty and it’s proper use. They did not collaborate with the warranty company at all before servicing my car which caused a major problem with my warranty and it’s proper use. They did not collaborate with the warranty company at all before servicing my car which cost me additional money I could have avoided. In addition, they forced me to eat the cost. More
by LR2608
Employees Worked With
Kevin Rodriguez
January 21, 2021
They provide excellent service and keep you informed on the progress of your vehicle.I’ve been coming there for a few years and have no complaints about the service they provide. Darrell normally takes car the progress of your vehicle.I’ve been coming there for a few years and have no complaints about the service they provide. Darrell normally takes care of me when I come in there and he always does an excellent job 100% More
by maurice.a.miller75i
Employees Worked With
January 19, 2021
The service was exceptional and the pricing for the service that was provided was reasonable. I would recommend a family member or friend to future services service that was provided was reasonable. I would recommend a family member or friend to future services More
by kevinadaley
Employees Worked With
Kevin Rodriguez, Steve Chase
January 16, 2021
My car's been up there 4 times and the Carpet Steel coming up off Off the floor boards of my car is unacceptable Simple fix coming up off Off the floor boards of my car is unacceptable Simple fix More
by HAROLD_A_PERKINS
Employees Worked With
January 13, 2021
The service was completed in a timely manner, service Department kept me informed about my vehicle. Service representative was polite and very helpful. I would come again for service. Department kept me informed about my vehicle. Service representative was polite and very helpful. I would come again for service. More
by tpitts9
Employees Worked With
Kevin Rodriguez
January 12, 2021
I have had nothing but good dealings with Nissan 94 in South Holland Illinois. They are very nice people and very honest. I feel that they treat everyone like family. South Holland Illinois. They are very nice people and very honest. I feel that they treat everyone like family. More
by Richard
Employees Worked With
Steve Chase
