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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,312 Reviews

1,312 Reviews of 94 Nissan of South Holland - Service Center

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December 22, 2020

Every time I bring my car in for service everyone is so very nice. I do wish someone had told me that I get a senior discount. But it was probably just an over site. Steve and Kevin are amazing. They are b More

by margobw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez, Steve Chase
December 22, 2020

Great service!!! Very professional! I came for an oil change on a very busy Saturday. The service was performed within the hour and my car was washed also! More

by Cwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

94 Nissan of South Holland responded

It was our pleasure to assist you! Thanks so much! liz

December 21, 2020

I like the new process of checking out Easy and I like the new process of checking out Easy and convenient Came for oil change everything well and everyone was very helpful cause it was really b More

by Lfifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez, Steve Chase
Feb 11, 2021 -

94 Nissan of South Holland responded

Thanks for your 4 1/2-star review! We’ll continue to work hard to make you a happy 94 Nissan of South Holland customer! Liz

December 20, 2020

You guys changed my tires and didn’t change the air valve back over to the original tires now I have to ride all winter not knowing the pressure of my tires unless I bring my tires back up there and that cos More

by Freddo87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Rodriguez
Jan 13, 2021 -

94 Nissan of South Holland responded

Thanks for sharing your feedback, Freddo. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. Liz

December 18, 2020

The visit was good. Representative provided concise information about needs for vehicle. My visit was timely. I always enjoy my visit, Representative was friendly and nice. More

by Halleluh
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Jan 04, 2021 -

94 Nissan of South Holland responded

It's experiences like yours that really keep us motivated!

December 17, 2020

The service is very good. Darryl,My service advisor, is The service is very good. Darryl, My service advisor, is very knowledgeable and understanding to my need to obtain proper maintained on my nissan Max More

by cegates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
Jan 04, 2021 -

94 Nissan of South Holland responded

It's experiences like yours that really keep us motivated!

December 17, 2020

The dealership was clean and friendly, but my buying experience was not the best. It felt robotic with no human touch. I purchased from here before and know they are much better than my recent experienc More

by queenveek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Sappenfield
3.0
This rating includes all reviews, with more weight given to recent reviews.
Angelica Napoles
3.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Veldman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Koehler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Sappenfield, Kevin Rodriguez, Steve Chase, Vino Smith, Tosha Hickey, Jason Ross
December 15, 2020

94 Nissan service department is top top Mr. Daryl and Mr. Kevin Rodriquez stay professional but Mr.Kevin has been my go to guy since I got the car I appreciate you All's help in helping me maintain my car. More

by Sentra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez, Steve Chase, Vino Smith
Feb 11, 2021 -

94 Nissan of South Holland responded

Thanks for your nice review. We appreciate you as well :) Liz

December 15, 2020

Went to dealership for an oil change & tire rotation. Oil change $55, tire rotation $30-$35 so I'm looking for great service meaning I could've went somewhere cheaper with excellent service. Anyway I'm drivi More

by tlcummings19
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Steve Chase
Jan 13, 2021 -

94 Nissan of South Holland responded

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. Liz

Jan 14, 2021 -

tlcummings19 responded

Uncommon?? OK

December 14, 2020

Established is clean and we'll kept. Staff I came in contact with were professional, polite, and customer satisfaction oriented. My service advisor, Steve, bwasvwas awesome! More

by vernb23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Jan 04, 2021 -

94 Nissan of South Holland responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

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