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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,270 Reviews

1,270 Reviews of 94 Nissan of South Holland - Service Center

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November 05, 2020

They took care of my needs in a very timely manner. There were texts sent to me asking if I had any questions and to please give them a call. That was welcoming. More

by Shelia0625
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

94 Nissan of South Holland responded

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences! Have a great weekend! liz

November 04, 2020

Very nice 👍 good people kelvin rodriguez the best 100% guarantee your approve purchase nissan sentra sv I recommend good car and economy gas ⛽ thanks for everything More

by edgar123406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelica Napoles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Sappenfield, Kevin Rodriguez, Vino Smith, Tosha Hickey
Nov 06, 2020 -

94 Nissan of South Holland responded

It was such a pleasure serving you! We really appreciate you taking the time to share your feedback! We hope to see you again soon! Liz

November 02, 2020

I'm all about customer service and obviously so is 94 Nissan because I have always received top notch service! Shout out to Jasmine and Kevin who I felt, took care of my vehicle as if it was theirs! More

by bucksgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine, Kevin Rodriguez, Steve Chase
Nov 06, 2020 -

94 Nissan of South Holland responded

Thank you for the great feedback. We try really hard to provide a good experience here at 94 Nissan and are really happy to hear that you enjoyed it! Please come back soon for a free car wash! Liz

November 02, 2020

Normally I rate this location all 5 stars. On this occasion I came in for a oil change and tire repair. The oil change was completed but the tire repair wasn't. Needless to say my tire went flat and n More

by bruce.hanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez
Nov 06, 2020 -

94 Nissan of South Holland responded

Thanks very much, Bruce, for your balanced and fair review. I'm so sorry to hear that you had a problem. I'm so glad to hear we were able to make it right in a timely fashion. I also want to thank you for your feedback and criticisms. We've taken your thoughts to heart and we're planning on making some internal changes based on your recommendations.Liz

November 02, 2020

Very professional, and worked on my car in a timely manner. They kept me updated on the process, fixed the problem, and I haven’t had a problem since. More

by blairj10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Sappenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez, Steve Chase, Stephanie McGreal
Nov 06, 2020 -

94 Nissan of South Holland responded

Hello! We are so grateful you took the time to share your experience with our community. We value you so much! Remember to come back soon for a free car wash! Liz

October 27, 2020

Great Experience....Especially the guy that did my Great Experience.... Especially the guy that did my car! He informed me of what I beed to have done to my car the next time I'm due fir servicing! More

by srtm43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Nov 06, 2020 -

94 Nissan of South Holland responded

Kevin loves to hear feedback from our guests. We will certainly share your thoughts with our team. We really appreciate you! Liz

October 26, 2020

This Nissan dealership has customer service to the max, I only deal with Kevin in the service department when I'm there but other employees from different departments always acknowledge my presence. More

by tlove52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Nov 06, 2020 -

94 Nissan of South Holland responded

Thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations. Liz

October 20, 2020

Amazing service and always makes sure I’m a satisfied customer. Always recommend them to family and friends. Thank you so much for always doing a great job. More

by mrskngreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Oct 22, 2020 -

94 Nissan of South Holland responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Liz

October 19, 2020

Purchased auto @94 Nissan, always returned for service. Satisfied so far with customer service received, have no complaints. Will recommend to friends or family. Thank you. More

by bdperry0529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
Oct 20, 2020 -

94 Nissan of South Holland responded

Awwww thank you so much! We will always care for your friends and family as we care for you - with love and respect! Thank you and have a great day! Liz

October 17, 2020

The dealership was very informative when doing an analysis on my car. I drove my car to the dealer and I was asked to turn the car off to check how sluggish the car was starting. It took them 30-40 More

by bathbodyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez, Steve Chase, Stephanie McGreal
Oct 19, 2020 -

94 Nissan of South Holland responded

That's a great comment about analysis. We have lots of tools and brilliant people to work with them so it's great feedback to know that the process is working for our customers. Thanks for your business and remember to stop by for a free car wash! Liz

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