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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,312 Reviews

1,312 Reviews of 94 Nissan of South Holland - Service Center

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January 23, 2021

I went to the Nissandealership at South Holland. There i pulled up in the service area to have my vehicle service for a manufacture recall. More

by mikedbmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Jan 25, 2021 -

94 Nissan of South Holland responded

We work hard to get our customers not only driving BUT happily driving! Thanks for choosing us as your car dealer :) Liz

January 23, 2021

I was very please with the service and the work as well they took care of my car and reasonable time wash the car I was just pleased thank you Nissan Great Job More

by spraggins.tony1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

94 Nissan of South Holland responded

At 94 Nissan of South Holland, we're proud to be your Nissan dealer. We know there are a lot of choices and we appreciate you choosing us. Please come back soon for your free car washes for life! Liz

January 21, 2021

They provide excellent service and keep you informed on the progress of your vehicle.I’ve been coming there for a few years and have no complaints about the service they provide. Darrell normally takes car More

by maurice.a.miller75i
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

94 Nissan of South Holland responded

Thanks so much for your nice review! I'll pass this along to him! Thanks for choosing us as your car dealer :) Liz

January 19, 2021

The service was exceptional and the pricing for the service that was provided was reasonable. I would recommend a family member or friend to future services More

by kevinadaley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez, Steve Chase
Jan 25, 2021 -

94 Nissan of South Holland responded

One thing that really makes our day here at 94 Nissan of South Holland is reading reviews like yours. They tell us that our goal to truly make our customers happy! Thanks so much!! Liz

January 16, 2021

My car's been up there 4 times and the Carpet Steel coming up off Off the floor boards of my car is unacceptable Simple fix More

by HAROLD_A_PERKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derryl Reese
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

94 Nissan of South Holland responded

Hello Harold! I'm absolutely embarrassed for us! Can you contact me liz@94nissan.com so I can make this right? Liz

January 13, 2021

The service was completed in a timely manner, service Department kept me informed about my vehicle. Service representative was polite and very helpful. I would come again for service. More

by tpitts9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Jan 25, 2021 -

94 Nissan of South Holland responded

We work hard to get our customers not only driving BUT happily driving! Thanks for choosing us as your car dealer :) Liz

January 12, 2021

I have had nothing but good dealings with Nissan 94 in South Holland Illinois. They are very nice people and very honest. I feel that they treat everyone like family. More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Jan 25, 2021 -

94 Nissan of South Holland responded

Hi Richard! We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well. Liz

January 11, 2021

I enjoy working with the rep Kevin. He explains everything to my understanding and keeps me updated while my vehicle is being serviced. If service is more than I expected, he tried to give me some More

by mariavitela1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Jan 25, 2021 -

94 Nissan of South Holland responded

Thanks so much for your nice review! I'll pass this along to him! Thanks for choosing us as your car dealer :) Liz

January 11, 2021

Definitely my favorite of faves as far as dealerships go. Derryl is an excellent service manager and the crew was on top game this past weekend. No issues, well priced and got out quickly. Best to get there More

by bruce.hanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

94 Nissan of South Holland responded

Thanks so much for your nice review! I'll pass this along to him! Thanks for choosing us as your car dealer :) Liz

January 10, 2021

They could do much better with the customer service. Ain’t be going back here. Too many bad experiences. I don’t feel valued until I think about trading in my car. More

by Molly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derryl Reese
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

94 Nissan of South Holland responded

Hello Molly. I'm really sorry to hear that you've had a collection of bad experiences with us. Have you spoke to our service manager yet about the issues you've been experiencing? His name is Steve Chase and he can be emailed at steve@94nissan.com. Please let me know what we can do to improve our services. WE would really appreciate the chance to make things right. Liz liz@94nissan.com

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